1/5 Abhishek J. 5 months ago on Google
My
recent
stay
left
much
to
be
desired,
and
I
feel
compelled
to
share
my
experience,
which
was
unfortunately
marred
by
a
series
of
problems.
Here's
a
detailed
review
of
my
stay:
1.
**Smoking
Smell
on
All
Floors:**
Despite
specifically
requesting
a
non-smoking
room,
I
was
disheartened
to
find
that
the
smoking
smell
permeated
all
floors
of
the
hotel.
I
voiced
my
concern
and
even
requested
a
room
change.
To
their
credit,
the
staff
showed
me
an
alternative
room,
but
it
was
plagued
by
the
same
issue.
Given
that
I
was
traveling
with
my
4-month-old
daughter,
it
was
impossible
to
relocate
repeatedly.
This
was
not
only
inconvenient
but
also
concerning
for
the
health
of
my
child.
2.
**In-Room
Dining:**
In-room
dining
left
much
to
be
desired.
The
service
was
incredibly
slow,
bordering
on
exasperating.
To
put
things
into
perspective,
ordering
food
from
external
services
like
Zomato
or
Swiggy
would
have
been
faster.
This
inefficiency
seriously
impacted
our
dining
experience
and
tested
our
patience.
3.
**Towels
and
Linen:**
The
condition
of
the
towels
and
linen
was
far
from
satisfactory.
Stains
on
these
essential
items
are
not
something
one
should
expect
from
a
hotel
of
any
standard.
It
was
disappointing
to
see
that
the
cleanliness
and
hygiene
standards
were
not
met
in
this
aspect.
4.
**Staff:**
The
hotel's
staff,
while
generally
polite,
failed
to
effectively
address
the
issues
we
encountered
during
our
stay.
Their
courtesy
was
overshadowed
by
their
inability
to
provide
timely
solutions
to
our
problems.
In
such
situations,
a
courteous
but
unhelpful
staff
can
be
a
source
of
further
frustration.
In
conclusion,
my
recent
was
a
letdown
due
to
the
persistent
smoking
smell
on
all
floors,
sluggish
in-room
dining
service,
stained
towels
and
linen,
and
a
courteous
but
unhelpful
staff.
While
the
hotel
has
potential,
it
falls
short
of
providing
a
satisfactory
guest
experience.
I
sincerely
hope
that
the
management
takes
these
concerns
seriously
and
works
towards
improving
the
overall
quality
of
service
to
ensure
a
more
pleasant
stay
for
future
guests.