3 Stars simply for the quality of food. 1 Star for the customer service... It didn't exist. The employees were there but not present. 1 Star for the Pricing, it is exaggerated for the portions and service. Food was cold Food portions were small... Mostly rice and vegetables. I ordered a Thai Monster it maybe included 6 ounces of steak and chicken combined. $18.73 for this meal before Tax. One bowl. I don't mind spending money on food, it's probably a bad habit of mine. But in this case you definitely do not get what you pay for. There are many other options nearby that are equally healthy and appropriately priced, they also come with quality customer service. This isn't my first time experiencing this at Protein house. I hope they can remedy this quickly. I do enjoy the concept and feel it is necessary for businesses to offer healthy food to the public as it is truly our country's biggest health crisis.

I just picked up 6 meals, all build your own bowls. I asked for white rice they said they were out, so I asked for brown. I got nothing… I didn’t check the bag because I was on the run and ordered pick up. Awful portions, I had to combine 2-3 bowls for one real meal. I go to the one in Scottsdale and they have never done me like this. Wth guys

Be forewarned....this place is SLOW! I came in on a Sunday for some cold pressed juice. When I arrived, there was one person ahead of me who had already ordered and was waiting for their drink. I placed an order for three cold pressed juices and waited. And waited....and waited some more. Over 40 minutes later (!!), I finally received my drinks but not after having to remind the employee that I had three drinks coming, not two. She seemed caught off guard and ran back behind the counter to finish my order. The drinks are fairly priced but the flavors didn't wow me. I had high hopes for this place as it is closer to my house than other juice shops but I have no intention on returning and would rather drive a bit more to ensure speedy service and better quality drinks.

I love and dislike this place .. it’s so inconsistent as far as how much food you get And how it’s made for the EXACT order or it’s way over cooked or dry and other days it’s delicious. Some days the staff is great and other days it’s tough. They are young and unprofessional. I wish I liked this place more and was more consistent so I wouldn’t be disappointed when my order isn’t like it was the last time I order. Today not one of my kids would eat what I ordered them because it was so dry .. when I tried for a solution it was an oh well to bad. It’s not like anything on the menu is cheap and you pay extra for everything. I can definitely tell certain days you have good staff and good food other days just walk back out.

No kitchen staff were wearing face masks, no social distancing was enforced, and a single, small dish took an extremely excessive amount of time with no communication given to me, a pickup driver about the status of the order. Avoid this place like it will give you COVID19 because it probably will.

This is a decent option for a healthy lunch. The food is good if a little bland. The service is usually good, with reasonable wait times. I do not think the value is great at the price point, which is why I do not rate higher. You can build your own bowls with protein and veggies.

Service was slow and food was made poorly. We ordered the muscle builder burger, Thai wrap, Greek bowl and the El Jefe bowl and was not impressed with any of it. Muscle builder burger came with 3 pieces of grilled onion just 3 small pieces, bison was not a high quality bison. Patties tasted like dry hamburger that was just thawed.The Thai wrap mostly tasted of artificial sweetener and the chicken was extremely dry and chewy like it was day old. The bowls were about the same. Food came out unorganized and not timed very well. Most food was cold after waiting for each order to be cooked individually. Not impressed by anymeans.

Decided to see if anything has changed and Give them another chance. Price is still through the roof except now the pancakes are half the size ?! …. Not worth it. First time I went to this location was Mother’s Day. I’m in competition prep and wanted to eat out with my children. They proceeded to get my order wrong 3x. The staff seemed very aloof and inconvenienced by making my order right. Today I thought I’d give them a second chance and when calling with questions in regards to ordering / my mobile order, once again the staff was confused, unable to answer questions and seemed very inconvenienced all together by my questions. My overall takeaway from this experience is the protein house is VERY overpriced for what little services they are able to provide. Little to no attention to detail when fulfilling orders.

A+ everything food wise, so well cooked, so many options. Their doordash/ubereats menu actually utilizes all the customization options for Keto and such. Inside is immaculately clean and comfortable. Great value for the money. - Points because girl actually insisted on charging me $1.50 when I asked for a single small piece of lettuce on a burger. Come on, be human.

Fast, healthy concept; Diverse menu... from food to smoothies. Food SMELLED amazing and was tasty enough. We ordered the chicken quesadilla, the kids pancakes and a macha green tea latte, which was the favorite item in the order by rate of tastiest. We would get it again, and are happy to see another place offering healthy, satisfying breakfast choices.

Customer service was great and time to get meal was great. Unfortunately the best part of the actual dishes are the photos of their meals on their online menu. The food was healthy and fresh but the flavor was not there at all. Not sure if it's because they try not to use too much salt but there are plenty of other spices out there. Had heard mixed reviews and have to side with those who say it's an average meal currently. Some adjustments in the flavor would be huge

I agree the customer service isn’t the best but the food is so good and worth it. I love that all the items are fresh and full of healthy fats and protein to help you eat cleaner and fill you up. I’ve enjoyed everything I’ve ordered from açaí bowls to a cheeseburger. I prefer to order online and pick up. Also sign up for their rewards program!

I had the ph impossible burger with salad and a peanut butter dream protein shake with almond milk and vegan protein. Everything was super delicious and I really appreciate that they label their menu with calories and macros. I will definitely be returning and I recommend you go as well!

IMO staff needs training in customer service. From the girls up front to the kitchen staff, all seem to have the “I’m better than you” attitude. I ordered my food to go and sat back and watched them greet people entering and it’s hard to watch. Very obvious they are judging everyone entering the store. Food was good. Just hard to get past the customer service or lack of.

I've gone to Protein House in Gilbert now over half dozen times. Each time I am surprised by the clean, efficient, and tasty eatery. They make your order bespoke and always offer both tasty and healthy options. As the name indicates, they have a great selection of proteins. Yes you can get ethically sourced meats, but also lots of vegan options too. My favorite protein here is the excellent grilled salmon. They feature rice bowls, but really you can make a bowl contain about anything of their 50 or so swappable ingredients. My typical meal is a "build a bowl" with salmon, brown rice, cabbage, cucumber, carrots and tomatoes. It tastes absolutely perfect every single time. And that brings up one of my favorite things about this place- they make everything with a consistently high quality. I know exactly it will be cooked right and have fresh ingredients. But bowls are just the start. They also ahve burgers, sandwiches, pancakes, shakes and more. Don't be put off by the heathfood options this place provides, it is also great tasting cabr options as well. The space itself is crisp, clean and modern. Lots of social distanced tables, very clean space and a chrome pop ethos. They play workout dance/euro pop music which i suppose makes sense if they are focusing on the folks coming from the gymn. It gets a bit tired after 30min but you will be long finished your meal by then. The staff is great. Kind and helpful is the encounters I've had with them. The prices are a bit higher than a typical Asian fusion rice bowl, but the focus is different as well. Overall, lots to choose from here. Check it out.

Nearly every time I’ve been here, something has been wrong with my order. Whether it’s the side or the sauce or a modification, the attention to detail from the employees at this place is basically non existent. Also, it’s quite overpriced. But what are ya gonna do when need something quick that’s also healthy 🤷🏻‍♂️

This place makes wraps like Egyptians make pyramids. Flawless dimensions and presentation and packed to the brim. Truly a work of art. Many healthy and tasty options. If you like health food, make sure you stop by!

Love going to this place great atmosphere took my mom took my daughter definitely will be back

This restaurant has healthy food in interesting combinations. Portions are usually just right for a big lunch or light dinner. That said, the coffee is always cold unless you get there first thing in the morning. Obviously they only brew it once in a day. The Staff are pleasant but far from knowledgeable. It’s kind of fun to ask any question at all and watch them struggle for answers. Also, the TV and Music both are on so if you’re not neural-typical that may present a problem for you.

If you're looking for a restaurant with healthier options, this is the place to go! The food always tastes amazing, and they have a lot of options to choose from. I highly recommend this place. My only criticism is that the staff doesn't seem super friendly anytime I go.

The breakfast sandwich was absolutely delicious! Will definitely be back.

Great tasting healthy food with lots of options!

Vegan salad was a nice balance of ingredients that compliment each other and was filling as well!

Great staff. Good healthy food.

Great keto options.

Good healthy food made to order

This place seems to be popular with people who want to bulk up and/or workout since it also happens to be conveniently right next to/attached to EOS Fitness. Protein powder shakes, balls, meaty menu options..yet healthy. Great for people looking for healthy options that aren’t all Vegan oriented. Although they have Vegan options as well.

IlI was pleasantly surprised to find that at 9 AM on a Thursday, it was not very busy. I was able to pull out a menu and take a good look at the options. I made a bowl with salmon and 4 or 5 veggies. Something that sets Protien House apart from other healthier food options is the size and quality of their food. I'm telling you this salmon was huge, and it was the small choice, with such a nice crisp and grilled taste; completely cooked through without being dry. The sweet potato rounds were not thin, overcooked small bites at the bottom of the bowl. I got large fresh pieces, along with the other fresh vegetables like cabbage and green onions. The service was very fast, and when I asked about the sauces, I got a few good options, and the ladies were happy to give their advice. The sweet Sriracha is so dam good. I wouldn't necessarily call this place warm and inviting, but it was clean, and the store has nice seating. For many reasons, I enjoyed my visit, but the 5/5 is for overall satisfaction.

Food was not cooked to order and fresh. Old produce was being used inside of chicken wrap. Service was unfriendly and didn’t even greet when I walked into facility.

I got the build your own bowl and customized it to my specific needs as a vegan trainer/coach. Also had a great conversation with the manager so it looks like I'll be recommending some of my clients to this place and coming back myself.

Food was good. I liked how it was close to the gym. A bunch of healthy options on the menu for all diets.

Unfortunately we did NOT enjoy the food. It was not prepared well. We have eaten at the Scottsdale location and the food was delicious so I have to assume it was the staff who prepared the food poorly. Our shake had large clumps of ice in it. No yogurt and no banana although that was listed on the menu. When we asked the staff they just said the menus were old and outdated. I had the PH burger. The egg had been salted WAY to much it was not edible. I had to take it off the burger. Very disappointed- we won’t be back.

Their burritos and wraps are always on point and satisfying!!! I love their protein shakes also especially the Chocolate PB Crush shake, tastes just like a Reese's Peanut Butter Cup. It's my go-to every Tuesday and Thursday nights because it's conveniently located next to the EōS gym that I go to on those nights. The service has always been A+ and the employees are always super friendly and nice. Kudos to the kitchen crew for always making their food so tasty!

Everyone is extremely friendly. It's always well kept and clean. Prices are awesome!!! Food menu options are delicious!!! My only complaint is that there is not one further into the East Valley area. There is a sprouts off Signal Butte and Southern that it would do amazing next to!!! An EOS fitness is being built on Signal Butte and Southern as well as several other health/fitness type businesses. And there's already an LA fitness up the road on Signal Butte and baseline. There's tons of new housing developments... With lots of new apartments going up!!! Please please please come out east!!!!

Went in and got some of their new vegan protein brownies! They are AMAZING!! The sweet workers at the cashier were hyping them up and they looked delicious, so I got some for a pre workout. Absolutely delectable. Great recipe!

Very disappointed, claim that they close at 9 pm but shut the grill down half an hour before close. Couldn’t event order food, only shakes were available. Would appreciate your hours not saying they are open until 9 unless you are still going to serve until that time.

This was my first time trying out the place. I ordered online for my convenience. The portions are small, and I was missing one of my sides. I'm not sure how that happened, but it did. I'm a little disappointed that I didn't get everything I paid for. The food wasn't bad, but it wasn't that great either. I would expect a little more for the price.

Love this spot!! Anabolic everything! Made fresh to order with all quality ingredients and meats! What more can you ask for..

Would definitely go again. Good food.

Clean and Fast service great drinks

Thre acai bowls are great!

Nice, clean environment. Great, healthy food options, especially for those looking for meals high in protein.

Had 10 minutes until closing, but they locked the door early and then just started at me through the door. Way to do business.

Really high quality food always cooked how I order it. Have eaten here a dozen times or so and never had a bad experience. Highly recommend

Good but expensive

Xlnt food

Really Great pre or post workout spot, they have amazing protein shakes! Awesome to finish of a great workout by going to ProteinHouse!

Delish and healthy!

Bison wrap was incredible! I was impressed that it was a warm wrap. Chocolate protein brownies, protein bowls, shakes and more they have it all

I absolutely love this restaurant but this is the third time Ive come in and they basically told me they do not offer a full menu... one Sunday they ran out of white rice at 4pm and just gave me brown rice which I really do not like. The staff said if they run out they make it once a day!! Now I’m here hours before they close and once again they are saying no white rice. If you don’t offer a full menu that should be on your website instead of telling ppl they are sol after riding my bike 3 and a half miles to get here... good food bad biz.

If your watching what your eating. This place is for you. It's super tasteful.

After the delicious deep-dish pizza the night before, last night we decided to seek some balance with a healthier option and got some take-out from protein house. Super clean, with fresh ingredients, I’m not always the best healthy eater but everything I’ve had from the protein house has also been very tasty. I especially recommend the BBQ Bison wrap and the peanutbutter protein balls for dessert.

I really wanted vegetarian or organic food. They have both and you just feel healthy eating here. It taste good too. Bison burger is tasty. Shakes are good. You'd probably spend just as much at another burger place but not get the quality as here.

Great food but protein shakes could use a little tweaking for the price.

Very clean food. The staff was wonderful.

Amazing sirloin steak bowl definitely will come back! The only thing is the cashier was very rude, I ordered online and came to pick up my order and she seemed annoyed and just threw my fork and knife in my bag in a very irritated and disrespectful manner. Other than that amazing food.

I love this place! Any time I have been here the service is great, the store is clean, and my food is on point!

Rude

Delish!! We will be back:)

Great food

No flavor at all. We got the pancakes, breakfast burrito and the bison burger and nothing had any flavor. It was so bland. We said thank you to the young lady who brought our food and every time she just ignored us. Staff was so rude and not polite. From when we walked in to when we left, there was no customer service at all. We asked about the meal prep and they didn’t give any information, they said to just go online and to find out information. The whole experience was not good.

Been here 3 times and everything I've had is frickin amazing! Try the Bison wrap. . . I felt rejuvenated for hours after and it's everything's healthy

Delicious, health inspired food. Fast and friendly service, can't ask for much more.

I often go to Protien House after Pilates to get a tasty ChocalatePBCrush. You won't be sorry, give them a try.

Acai bowl was disappointing compared to Nektar and Berry Divine. Just lacked the fresh taste. Maybe it was the whey.

Our food was delicious (vegan and ceasar wraps) and the service was great!!

This place is always a great spot for a healthy meal option. The food is very good and the staff is always happy and they keep the place spotless. The breakfast burrito is my favorite, the PB shake is awesome and this buffalo cheesesteak wrap (pic below) was also a solid choice. The only critical thing I can say is the prices are high compared to most places, however, you aren’t getting a meal with a lot of filler or unknowns. This is fresh, lean and cooked right there. Not kept in a warming tray. Definitely, try this joint out, you will not be upset.

Very good very healthy food

Great fresh delicious food. Will become my go to after work out place.

Pricey but really good.