1/5 Giulia 2 years ago on Google
I
have
had
the
worst
treatment
by
the
staff
here.
I
came
with
my
two
year
old
daughter
and
wanted
to
use
the
little
shallow
pool.
They
told
me
I
had
to
wear
a
bathing
suit
so
I
was
even
going
to
purchase
one,
for
over
£20,
since
I
promised
her
that
she
was
going
to
get
in
while
her
older
sister
was
doing
her
swimming
class.
Then
the
person
at
the
desk
told
me
I
was
not
allowed
in
because
I
hadn't
booked
a
session!
At
this
point
I
know
that
the
little
shallow
pool
is
in
fact
empty.
He
calls
his
manager,
Kelly.
I
have
never
seen
such
a
cold
hearted
person,
treating
us
like
we
were
idiots.
She
did
not
even
had
the
decency
to
let
my
little
one
in
there
for
5
minutes,
which
is
what
I
had
left
of
my
session
if
I
had
booked.
She
had
zero
motherly
instinct,
she
was
cold
and
harsh
and
let's
understand
here,
the
pool
at
this
point
is
still
EMPTY.
This
little
shallow
pool
has
been
used
by
mums
and
little
kids
that
I
know,
WITHOUT
booking
while
their
children
are
doing
swimming
classes.
Now,
either
this
policy,
which
is
obnoxious,
is
respected
by
everyone,
or
no
one.
I
feel
discriminated
against,
since
we
were
not
allowed
to
use
the
pool
but
other
people
were
and
I
know
for
a
fact
they
had
not
booked,
since
I
specifically
asked
about
it.
Absolutely
awful,
horrendous
treatment
guys.
It
is
a
shame,
as
the
swimming
teachers
are
so
good.
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