McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

One of the Most Revieweds in Glen Cove


Address

193 Glen St, Glen Cove, NY 11542, United States

Website

www.mcdonalds.com

Contact

+1 516-671-7455

Price rating

$ $$$

Rating on Google Maps

3.70 (682 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (15) time (10) sandwich (9) service (8) manager (7) asked (7) drive (7) ordered (7) wait (6) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Javiera Rojas C. 1 year ago on Google
    This is the worst mcdonal ever, they are always wrong with the food, always take too long but what happened to me today is the last thing that I thought can happen. I’m just gonna put the picture and you’ll decide if continue coming or not check your food before eating. Plus when I ask for the manager and I show them this, they were laughing like if was so funny, can you imagine that in your child food? It’ll be funny if it’s in their food? Disgusting and disappointed of this place… last time ever
    6 people found this review helpful 👍

  • 5/5 Byron C. 6 years ago on Google
    EXCELLENT SERVICE AND I JUST PURCHASED A LARGE BIG MAC WITH LARGE FIRES AND LARGE DR PEPPER WHICH IS $8.89 WHICH AWSOME AND CHEAP BEEN HERE ON FRIDAY DECEMBER 29 2017 SUNDAY APRIL 15 2018 AND SUNDAY MAY 13 2018 12/29/2017 04/15/2018 05/13/2018 10 OUT OF 10
    2 people found this review helpful 👍

  • 5/5 Luis R. 1 year ago on Google
    I have been coming to this Mc Donalds in my town for nearly 16 years, I have never had a problem neither an issue with my orders. I have always gotten what I've asked for. I mean sometimes people get caught up in their bubble demanding entitlement manner. Treat people right, they are serving you food and most of them are trying their best to satisfied.
    1 person found this review helpful 👍

  • 1/5 Kris N. 11 months ago on Google
    Disrespectful. $5 For a medium Oreo Frappe and they give me a small size chocolate ice block. On top of rude slow service for pickup
    1 person found this review helpful 👍

  • 1/5 Fredrick M. 1 year ago on Google
    Worst drive thru ever. Nothing is ever ready. Even standard Menu items. Your asked pull up and wait every time. Horrible. Feel bad for the staff always getting yelled at by unhappy patrons. Management is terrible
    1 person found this review helpful 👍

  • 5/5 Haris M. 9 months ago on Google
    Very friendly and professional people. Service was fast and friendly. Food was delicious and tasty. Staff were very friendly and helpful.
    1 person found this review helpful 👍

  • 1/5 A D. 1 year ago on Google
    The Americano Cafe so Bitter the Americano Cafe Machine Needs to be cleaned!!! Don’t recommend also Management not too friendly.
    1 person found this review helpful 👍

  • 3/5 Peter S. 7 months ago on Google
    I came through this drive-thru a few days ago. My payment was taken at 7:14pm and I didn't get my food until 7:39pm. 25 minutes for a chicken sandwich meal and a 10pc chicken nugget meal seems a bit excessive. To add insult to injury once the food was brought to the parking spot they had me wait in, the person still had to ask me what my beverages were and go back for them. I usually go inside at this location and always have a good experience but I was in a rush that day, alot of good that did me.

  • 2/5 Reina V. 11 months ago on Google
    This place has gone down hill since new ownership. I heard the manager yelling at the employees through the drive thru bc inspection was coming the next day.

  • 4/5 Harrison C. 9 months ago on Google
    McDonald's! Enough said, they do good job with the curbside pick up as I ordered 50 bucks worth of stuff on the app and it was ready in 5 minutes

  • 1/5 Smooondros G. 8 months ago on Google
    I live around the corner, been going here for years and every single time I go they forget part of my order. They also ignore if you order something with sauce. Always ask for sauce at the window. They forgot my 20 piece nuggets today the one time I didn't look in my bag to make sure everything was there. It's like the workers are in a huge rush every single time i go there even though there were only 2 cars in the drive thru.

  • 1/5 Jake 1 year ago on Google
    Too lazy to input codes from their own app. Cashier completely ignored me and then goes on to tell me that the code isnt for what I said its for when the terms of service clearly state that it is and Ive used the code numerous times before. Absolute garbage service.

  • 4/5 java t. 7 months ago on Google
    The food is good the service is amazing but the placed is a little cramped so maybe a little fixing could do the work

  • 1/5 Mariela Hernandez E. 9 months ago on Google
    Apparently, we have have to wait for more than 30 minutes for an iced caramel coffee inside....It was taken at 10:09, and we got it around 10:40....We waited and nothing....They gave our caramel coffee to another customer, and they said they already gave one out when we asked. That was a drive thru customer, we were inside. The lady that took our order was rushing here and there, and said "It's a technique". HOW CAN MESSING UP ORDERS BE A "TECHNIQUE"??

  • 1/5 Jung Jung L. 5 months ago on Google
    About two weeks ago, I ordered on the mobile app but I didnt get anything from the McDonalds. The app already charged me for my food but the stores person who didn't find my order in the system. Even worse, the manager, Myrna, refused to help us. I lost my money and no one helps. I am still connecting with the McDonald’s customer service online. Hope they will refund me asap. Disappointed in the service and system.

  • 4/5 Matias C. 5 months ago on Google
    The never listen to my orders on the drive thru. I ask for no ketchup extra pickles for my gf. Besides that its fine

  • 4/5 Kerri Ann H. 4 months ago on Google
    It's McDonald's. Not much to say. Employees are very nice.

  • 5/5 Ohm T. 5 months ago on Google
    Clean, modern location open 24/7. Drive through is spacious and staff are nice.

  • 1/5 Wing (Iris) M. 11 months ago on Google
    It is horrible! My order went through the app. They said they never received it. Cashier said just could just get a refund from the app. I have no control over it. The manager was no help, she asked the cashier for help in Spanish. What is the point of having a live person if they can't even make an effort to find out what went wrong? Never got my food!

  • 1/5 Juliet S. 1 year ago on Google
    The worst McDonald’s. Ordered via DoorDash and they didn’t send me a part of my order. Called and asked to just refund me for the missing items and was told to come into the store for it or for the refund. There’s a reason why I ordered DoorDash. Why would I go there to pick up items that were never sent when I tipped and paid for delivery via DoorDash. Then she just hung up on me.

  • 4/5 Gary H. 1 year ago on Google
    Always good when I get that rare craving for a quarter pounder with cheese, fries, and a sweet tea.

  • 5/5 Darryl H. 1 year ago on Google
    I got two McDoubles which I really don't eat but they were average not really hot and then I ordered coffee with the coffee was kind of kind of hot maybe lukewarm is better but overall pretty clean environment

  • 1/5 Art S. 1 year ago on Google
    The late night staff here 3:30 am are ripping off customers just spent $7.45 for two Sundays. I asked for a receipt and was told the system was down. I don't think they are even ringing the register. They ripped off the customer in front of me also.

  • 5/5 mayra r. 1 year ago on Google
    Very clean, all though you kinda have to wait for service. Everyone there looks bussy most of the time, I guess it's because of the drive-thru? Other wise I like it, they keep the store nice and clean....

  • 1/5 Brian R. 1 year ago on Google
    Service was horrible if can put 0 stars I would I ordered a spicky chicken delux got a regular cripsy chicken sandwich, got a size small cup and had to go back and tell them I need a medium cup new manager is really rude gave an attitude when approached about sauce for my nuggets. Service needs to improve to how it used to be

  • 5/5 R. S. 1 year ago on Google
    Best coffee. Efficient staff.

  • 4/5 Naz E. 2 years ago on Google
    The food is good, but sometimes the workers are a little bit mean

  • 1/5 Joe Y. 2 years ago on Google
    Terrible customer service. After being a regular customer for many years I’m done. Bought a Sausage McMuffin with egg and it didn’t taste right. I buy them 3-4X a week. I returned 1 min later to the drive through and was asked 5 times what didn’t taste right? Rude rude rude I refused money back and grove off. Congrats McDonald’s, nice work.

  • 1/5 Cindy C. 2 years ago on Google
    I came to this McDonald’s at 3 am ordered a chicken sandwich a coke a medium free which I had a coupon for I get to the window and I show the Hispanic manager my coupon if I buy a crispy sandwich I get a free frie and she went to put it in and I gaved her 10 dollars she she walked away will say the coupon didn’t work because I didn’t order a sandwich, when she came back with my change I told her I did order a sandwich and I was only supposed to pay for the soda and sandwich, she said to use the coupon another time and I told her to refund my order and redo the order on the computer she came back and said to pay for the sándwich so I gaved her the change she gaved me in the beginning mind you I was only supposed to pay for the sandwich and soda which would of been 7 something and she took my whole 10 dollars and I told her I was supposed to get change back and she said “no that’s to much” so I just left the drive thru after being there for 30 minutes, and mind you she was the manager.And they messed up on the sandwich I wanted , This people aren’t trained to do basic math and common sense

  • 3/5 Carl F. 1 year ago on Google
    Service is ok at times very busy place on average. The workers could be more polite.

  • 1/5 Zhengah J. 2 years ago on Google
    This is the absolute worst Mcdonalds to ever order from. Stay far away if you're ordering online or using DoorDash or UberEats. They forget something in my order EVERY single time and this time I'm furious because we waited 40 minutes for our 3 year olds sons meal to come just for the main ingredient to NOT come !!! We ordered our son a 6 piece chicken nugget meal with fries and a drink. They COMPLETELY forgot the six piece, such sick individuals to fail at reading and completing the order more than 50% of the time. Now my son has to wait even longer because we have to go there after waiting, because we don't want to order through DoorDash and wait ANOTHER 40min AND pay $6-7 in delivery fees AGAIN just to order a 6 piece. Learn how to read and follow through with the orders you receive !!!


Call +1 516-671-7455 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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