Went to this Planned Parenthood twice and cannot express enough how amazing their staff is. I went for an abortion and then got an IUD inserted a different time. Both experiences were better than I could have ever asked for! This is the safest I've felt in a medical facility in a very long time. Staff are super caring and attentive to your questions and concerns. Everyone is very professional and knowledgeable. I was nervous for both appointments but I felt comfortable voicing that. They are wonderful for walking you through the process and accommodate to whatever you need to have a comfortable experience. I definitely will come back for annual exams or any testing in the future. Thank you, Planned Parenthood!

Don't go here if you are questioning your decision. The doctor has no sympathy for you. The doctor had none for me. I am a mother already and I got pregnant by mistake. I can't bring another child into the world at this time. I felt terrible about what I had to do and asked for more information about how far along I was and just general questions I had about the baby. The doctor seemed to confused my questions and hesitation with I'm not sure but they didn't seem to care and seemed annoyed with me. I was crying the whole time and colt was as cold as anyone could be. I thought planned parenthood would give me support and help me through the experience. I received none of that. On my way out colt the doctor was talking to the receptionist about how terrible I was for requesting another ultrasound. I just wanted to see it. It's my right to see it and I thought it would help me accept what I was doing. I guess that was just to much and it bothered the doctor so much. I don't think it's okay to treat someone who is so obviously having a hard time so poorly. I often still think about this whole experience and feel like I was just some number that needed to be pushed through and out. It was not a good experience.

I tried to call this location during open business hours (according to google) and when I called, a recorded message stated they were closed and to check their website for business hours. On the website, it confirmed that they are open. I proceeded to make an appointment online, the automated system asked me a series of questions, and then told me to call to assist me further. It was a different phone number, so I called, and once again, stated they were closed and directed me back to the website…. Why are they playing games? Some things are time sensitive, and I can’t even make an appointment.

Service was wonderful, but they must be like Government Top Notch Security or Something in Privacy 🔏 Cuz You have to SEE THEM FACE TO FACE IN ORDER TO GET ANYTHING AND I DO MEAN ANYTHING DONE!! Please save your sometime and visit any of their LOCATION before Going online to find out their Actual Business hours. It wasn't open the day/hour per Goggle search🤬 and Absolutely Terminate the idea 💡 of calling...you won't get through! If PP does answer, they will put you on hold and then tell you to visit the website and hang up on you 🤬. Outside of All this, the people inside are Amazing 😊.

I'll be honest, at first I was scared because of all the bad reviews this place got. My experience was basically the complete opposite! I came here for a medicated abortion. Just had my consultation appointment this morning. There were some nice ladies out front who escorted me to the door and distract me from the protestors. Although i couldn't care less about those people with signs, it was still an amazing gesture. All the ladies up front were kind, helped me get signed in and everything. The doctor had called me back to question me and do a vaginal ultrasound. She was very kind about it all and i felt comfortable there. Everything went a lot smoother than originally expected and I couldn't be happier. I will be going back on the 15th for my next appointment and will update my review if anything changes. Despite all the extremely poor reviews, the place isn't bad at all. EDIT: Forgot to update after the second appointment, but I'm doing it now. Experience was also very good. Had these two ladies going over questions the pills, etc. They were really fun to talk to and it was a very nice atmosphere. Doctor then came in and they did a pelvic exam. I was a bit nervous about it, but it was very quick and easy to do. Had me take my first pill then 2 days later in the morning i took my second at home.

I have called this location time and time again and I can never get through to anyone. This is a time sensitive matter and it makes it that much harder on me physically and mentally. I can't count the number of times I tried to call or make an online appointment to no avail. Google says they are open Sundays but I call and it says they are closed. Please expand your hours.

I looked up this place for an appointment and the amount of negative one star reviews made me so nervous going into it. I went in with an open mind and I am so glad I did. They were nothing but amazing , kind , and caring. I did have to wait for awhile but it didn’t bother me one bit and they did apologize to me about a couple times. From the lady at the front desk to the doctor they were great!! I don’t know why there are so many bad reviews. They valued my opinions and were so caring when I chose what I wanted to do and explained everything to me. The doctor was so nice and did her best to explaining everything and getting me mentally prepared for what was going to come next. 1000/5 star review for me. Also don’t mind the people standing out front. They can’t be on the property so they are on the outskirts. You can’t really hear what they are saying and really easy to just ignore :) I come back Sunday and I am actually excited to be back with such a caring staff!!

I am not sure why such bad reviews. The appointment was made right away and the staff was friendly but professional. They greeted everyone that came in and made us feel comfortable. The nurse was very kind and helpful. The doctor was thorough and gave written information on everything talked about during the visit. This appointment was for my daughter (second opinion) so I am glad she gave written info just in case she forgot anything said during visit. Overall, I am impressed and I am glad I didn’t listen to the bad reviews. Thank you for taking such good care of my daughter

i loved keisha alot. She made me feel comfy and safe and ill miss her. she was my biggest supporter and the staff here are wonderful.

Don’t expect any help from here - it’s nearly impossible to get anyone on the phone and there is no medical abortions available even if you’re only 5 weeks along. Surgical abortions are booked up until May in the whole state (the same week I would even be ALLOWED to have an abortion). Go to California (Imperial Valley, Coachella) like I did! Better experience, service, and they help you with costs.

I, too, was concerned on the reviews, did some reading and most are from a year (to 7 years!!) old. Some reviews were even just 1 stars with bible verses.🙄 I demanded an IUD removal with sedation and this location provides this service after I had a horrific insertion at a clinic (not PP) in Northern Arizona. That experience has not left my body and I was so freaked out. The side effects were killing me and I had enough. First off, the protesters made me so damn nervous and uncomfortable.. thankfully they have wonderful volunteers who will come to your car and escort you. But seriously, these protesters need to get real jobs besides harassing people. Everyone I talked to inside was AMAZING. They made me feel so comfortable, at ease, and supported all my decisions. They were kind and personable and I really felt like they cared. I wish I remembered everyone's names to give little shoutouts, but I hope everyone knows that you truly worked wonders for me. Thank you. I made the appointment via phone call and did not have issues talking to someone. I had to request the appointment for this location and I was contacted within a couple days and was able to schedule an appointment 2 weeks out. I will definitely go back and recommend this location to anyone!!

They only earned an extra star due to the receptionist on the phone being so compassionate and understanding, although there was nothing she could do. I called the moment I found out I was pregnant (few days after my missed period) and they couldn't see me for a consult until I was 6 weeks along in order to visibly see the location of the embryo via ultrasound...this is all understandable. The night before my consultation appointment, I received a text message stating that my appointment was canceled by the provider. Since it was after hours that I received the message, I could not call for clarification. I called as soon as they opened the next day (day of my apparently canceled appointment). The receptionist confirmed that they did not have a doctor that day, and that I could not be seen. I asked to reschedule, however I would not be seen for another 3-4 weeks, as they were booked. Seeing as how this was a time sensitive issue, I was unwilling to wait an additional 3-4 weeks just for the consultation (and then likely wait another 3 weeks for the procedure). I chose another facility that was compassionate, understanding and amazing, despite the long wait times. After explaining what had happened with PP, Camelback Family Planning reassured me that there would always be a doctor to cover all appointments and avoid cancelations. Save your emotional, mental, and physical energy and opt to go with Camelback Family Planning seeing as how Planned Parenthood needs to seriously get themselves together.

I have called the number provided almost 20 times with no answer. The line will disconnect and instruct me to make an appointment online but when I try to there is an error message or it won't allow me to complete an appointment. This is a time sensitive issue. Has anyone else had luck?

This place makes me feel seen as a woman. I go in knowing women are taking care of women. No judgement or need to be scared. The care once you arrive takes a minute just like any other doctors office but your concerns are noticed and never over looked. I feel safe when I go there for any problems and feel confident in my decision when I leave.

Absolutely terrible facility that I never recommend anybody to use, terrible management and lack of care for patients is very clear and evident, if you need a support figure for any of your procedures youre better off just going elsewhere because this facility will not allow you to bring a partner back with you before peforming the operations.

I’m not sure why the reviews for this place are so bad. I went for a standard STI testing and they were lovely people. They don’t have a direct line to this location so I understand those complaints but it is really easy to set up an appointment on their website. Or just walk in and I’m sure they’d help you. The hours aren’t correct, but they are correct on their website, so just look there instead of google.

Horrible customer service, appointments get pushed back and you’re in the waiting room for hours. No communication to when you’ll be seen other than another 2-3 hours. Do not give this clinic business. So unprofessional

Went in today to try to get some testing done and after having a conversation with the lady at the front I was basically told that since I have insurance they wouldn’t be able to see me or help me with any testing at all. I thought it was illegal to deny medical care weather you have insurance or not. It was rather sad too because I really needed the testing done.