Cracker Barrel Old Country Store image

Cracker Barrel Old Country Store

Restaurant Breakfast restaurant Meal takeaway Family restaurant American restaurant Diner Gift shop Lunch restaurant Southern us restaurant Traditional us american restaurant

Homey chain restaurant serving American comfort food, with an on-site general store. People often mention good, great, order, service, wait, Barrel,


Address

9312 W Glendale Ave, Glendale, AZ 85305, United States

Website

www.crackerbarrel.com

Contact

+1 623-772-1930

Price rating

$$ $$

Rating on Google Maps

4.30 (6.1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 am to 9 pm
  • Sunday: (Easter), 7 am to 9 pm, Hours might differ
  • Monday: 7 am to 9 pm
  • Tuesday: 7 am to 9 pm
  • Wednesday: 7 am to 9 pm
  • Thursday: 7 am to 9 pm
  • Friday: 7 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: good (10) great (10) order (9) service (8) wait (6) Barrel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Elliot H. 1 year ago on Google
    Food was pretty good but not great. A few items came out wrong and the service was good but I for sure feel that cracker barrel used to taste way better in the past.
    4 people found this review helpful 👍

  • 5/5 Pedro C. 1 year ago on Google
    Was a very nice style in it with it's little store in for your kids to want everything while you wait to be seated. Server was good and food was better than i expected. I usually don't like pancakes. But this ones where awesome
    3 people found this review helpful 👍

  • 5/5 Brittany D. 9 months ago on Google
    We went here for lunch. We were greeted and seated right away. Our table and area around us was clean. We had Rachel as our waitress. Very friendly and accommodating. Our order came out correct and fast. The food tasted good and the temperature was right. The general store has a huge selection of anything and everything. I absolutely loved all the women's dresses and tops they offered. They also had a great selection of toys for the kids. The restrooms were clean. Plenty of parking and outdoor seating....if you can stand the heat 🥵 Overall, great experience and this is a great Cracker Barrel!
    2 people found this review helpful 👍

  • 5/5 Jay 9 months ago on Google
    Friendly staff. Speedy service. The food is really good, however, the biscuits and fried apples were my favorite. Steak and eggs were cooked to order. The store is awesome with great prices. It was also fully stocked ! Plenty of parking and handicap spaces.
    2 people found this review helpful 👍

  • 4/5 Nijera 1 year ago on Google
    I like coming to Cracker Barrel for breakfast. Customer service is always great and the prices are affordable. Sadly, the catfish will no longer be available once there few cases are gone. The biscuits are moist and not dense. I don't have anything negative to say as I have been going to Cracker Barrel for years. Please come early to avoid the crowds for sure.
    1 person found this review helpful 👍

  • 4/5 Jezze 9 months ago on Google
    Probably one of the Restaurants with the best pancakes 🥞🥞! We were seated quickly, but because we were a party of 4, so if it's a party of 5 or more, then you do have to wait longer to be accommodated. This Restaurant is always crowded and busy even during the week, so you do have to wait between 20-30min for your order to reach your table. The waitress and staff are always super nice. I still ♥️ the little syrup bottles that they give out for your pancakes 🥞!
    1 person found this review helpful 👍

  • 2/5 K S. 1 year ago on Google
    We were not impressed with our experience eating at this location. The gravy for the country fried steak was not good and hash-brown casserole was old. Our server was also very forgetful and caused us to be waiting on things the entire time.
    1 person found this review helpful 👍

  • 5/5 Lei 1 year ago on Google
    Outstanding customer service!! We were sat immediately and ordered drinks and food not to long after. the food came and it was SO good!! Definetely a must eat place. We went into the gift shop in the front of the store and got a couple things, there isnt as big of selection as previous years but its still good.
    1 person found this review helpful 👍

  • 5/5 Sylvia S. 1 year ago on Google
    We ordered takeaway. It was pretty delicious. We had a comp meal, because of a mishap last month. Kyle and Rosie did great. Wonderful customer service.
    1 person found this review helpful 👍

  • 1/5 Casey W. 2 years ago on Google
    I don't know if I've ever seen my wife so disappointed in beef. The portion given to her was mostly gristle and fat, cold to the touch gelatinous, and overall terrible, the saving Grace was the fact that the $16 dinner was disappointingly small given how terrible the quality was I cannot recommend this location to anyone for any reason.
    1 person found this review helpful 👍

  • 5/5 braden g. 1 year ago on Google
    We had the breaded pork chops. I was not disappointed. In fact the breading was crispy and meat, moist, not dry. Oh! The gravy on top chops, creamy and not too salty. Sides were good as expected. The deep fried was better than I expected, for a first timer.
    1 person found this review helpful 👍

  • 5/5 Bora D. 1 year ago on Google
    We stopped here for breakfast en route to California. It was approaching the Super Bowl weekend, and this place was packed! We were seated quickly, and the waitress took our drink order, then we didn't see her for a time. When she did return, she apologized for the wait then took our order. A moment after delivering our food, she checked on us to see if we needed anything else, then she came by to say she was leaving because of an emergency at her daughter's day care. We understood, thanked her for waiting on us and we tipped her After she left though, no one else came to check if we needed anything, which we did, a to-go box. Eventually, hubby stopped a server and asked for our to-go box. He passed by us about three times and hubby reminded him about our to-go box...he apologized and then brought it. We understand that at times the wait staff gets busy, and we have no complaints, because we had a delicious meal 😋

  • 5/5 Adosauce 2 years ago on Google
    I enjoyed this place. Even tho it was packed our server was on it with taking care of us! The food is great, I really loved there fish fry its definitely a must try.

  • 5/5 Sydney A. 1 year ago on Google
    I always have a great experience when I come here. Good tastes great and the atmosphere is fun. I also love their gift shop and usually get white elephant gifts here in December. I also really love their Christmas seasonal drinks.

  • 5/5 Claudia T. 11 months ago on Google
    Twas very busy today...but we love Cracker Barrel...I enjoywd their Hashbrown Casserole.

  • 3/5 Charles E. 10 months ago on Google
    Took 40 minutes for food to arrive to table. My order was not correct (asked for sunny side up eggs, got over easy). Wife ordered grilled chicken tenders and got kids dinner. We did not get silverware I had to go up front and ask for them.

  • 5/5 Christopher D. 1 year ago on Google
    Cracker barrel has all new French Toast and fried chicken available for a limited time in addition their classic favorites, country fried breakfast, country boy or the old timers. Visit dine in or order to go and get a $10 gift card for Father's Day, with purchase of family side.

  • 4/5 SusieQ D. 1 year ago on Google
    Food was fantastic! Service was mediocre at best. The server was nice.. but not very attractive. We waited about 50 min to get a table that was fine. because they were busy when we first got there. But we got our table at 11:44am and didn't get our food for at 1 hour to 1 hour 15 min. People that arrived after we did received the food before we did.

  • 5/5 Gilbert M. 6 months ago on Google
    So yes its Crackle Barrel... But this review is mostly about our server Teresa. Hands down one of the greatest servers I have experienced. This woman is your kind if person. She is the most helpful and anticipated our questions and was just a joy to be served by her. If you go to the Crackel Barrel in Glendale on 91st Avenue request to sit in her section. You won't be disappointed by the service and the pleasant conversation. She is definitely worth the trip alone. Teresa thank you so much for our service tonight you were amazing!!!

  • 5/5 Elisa D. 4 months ago on Google
    The sourdough bread egg sandwich was absolutely delicious. I will have that again. Service was excellent.

  • 1/5 Asraf A. 5 months ago on Google
    The atmosphere of the place was nice. However, the food service was atrocious as we waited over an hour for our entree. We went in around 11:30AM. We didn't notice at first because time did fly by from enjoying each other's company. When the food finally arrived, it was the wrong order. By this time, it was 12:47 and we were upset as we waited over an hour for our food, only for it to be entirely wrong. We told our waiter the food was wrong, and all he had to say was "well at least that [the actual entree] doesn't take that long". What, no apology for your literal mistake??? I don’t know his name, but his generic description is tall, White, bald man waiter. We were genuinely irritated that all he had to say was that the food would not take that long, as if we did not just wait over an hour. If the food came out correct, we still would have been irritated by how long it took, but at least there would have been some satisfaction as the food had a potential chance of being good, but we would not know. I would not recommend this place at all. Not unless you're willing to let yourself be distracted with their indoor shop as they completely butcher your order.


Call +1 623-772-1930 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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