The Turmut-Hoer image

The Turmut-Hoer

Restaurant Bar Breakfast restaurant Family restaurant Pub Bar and grill

😠 Unfortunately as we arrived having booked a table for 7 people to eat, we were informed by the bar staff that there was a mere 50/50 chance we would get a table. I explained we'd booked online earlier that day and received a confirmation email. Her response was we're busy, we haven't checked bookin... People often mention staff,


Address

Mead Rd, Abbeymead, Gloucester GL4 5GL, United Kingdom

Website

www.sizzlingpubs.co.uk

Contact

+44 1452 627918

Price rating

$$ $$

Rating on Google Maps

4.10 (861 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Liz C. 7 months ago on Google
    Unfortunately as we arrived having booked a table for 7 people to eat, we were informed by the bar staff that there was a mere 50/50 chance we would get a table. I explained we'd booked online earlier that day and received a confirmation email. Her response was we're busy, we haven't checked bookings so sorry. We had family traveling to meet us and felt this was a totally unacceptable response from the staff. The manager then became involved, and unbelievably stated she was unable to ensure we had a table... We'd booked at 5pm for 7.30pm, and despite having an email confirming our booking this was the attitude we encountered. We complained and after some discussion they did eventually find us a table, but there was no apology and the whole staff team remained unhelpful and grumpy. If you can't accept confirmed bookings, the service shouldn't be provided online.
    2 people found this review helpful 👍

  • 5/5 Spencer M. 3 years ago on Google
    This has got to be one of the best pubs to eat in in Gloucester. The staff are very polite and friendly when you get there - straight away making you feel welcome. The pub itself inside is nice, clean and actually makes you want to stay. The food choice was good and everything was in stock. Ordered at the counter and food came out in a reasonable time and was excellent. Very nice food and everyone was impressed. This is family dining as it should be - many thanks. Even the outside terrace area is a nice touch 👌. There is plenty of dining space outside aswell as inside and ample parking
    1 person found this review helpful 👍

  • 5/5 Aimee R. 10 months ago on Google
    Absolutely amazing lunch and drinks! Very fresh and great atmosphere. The chicken burger was incredible, just HUGE! The recommendation of dirty chips was the best suggestion ever! They were absolutely delicious!!!!!!! Great value and attentive staff. We will be back !!!

  • 5/5 Chris C. 6 months ago on Google
    Never had an issue in this bar. Always more than friendly to accommodate any requests.

  • 5/5 Barb E. 8 months ago on Google
    Busy and bustling atmosphere whatever time of the week. Ellie and Jamie are service with a smile however busy they are. Yes, if it's really busy, you are likely to wait a bit longer for food but the food is always really good - just get another drink in while you're waiting!!

  • 1/5 Vanessa S. 6 months ago on Google
    Been here a few times recently and decided to bring our son and his girlfriend with us tonight. Booked for 7.30pm without realising it was quiz night, ordered food but no one told us there was a delay. Our two meals arrived at 9.15pm and found out they hadn't put through the other two. Absolutely disgusting service. A shame as previous meals & service had been so good.

  • 5/5 Claire L. 10 months ago on Google
    I would definitely recommend this place the staff was so lovely! Jamie brought over our food with such a big smile and the food was just amazing. We also took part in the quiz which made our night even better, it was so much fun! I will definitely be coming back again and bringing more people.

  • 5/5 James 9 months ago on Google
    Popped in with the family on a Thursday evening. The place was busy but with a great atmosphere and very friendly staff. The food was extremely good and we all enjoyed our meals. Standouts were the Pork Belly and Goodfella burger. We were served by Ben and his excellent service made sure we had everything we needed to enjoy our meals. A great value local pub. Will visit again.


Call +44 1452 627918 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating


Similar Restaurants nearby

Last updated:
()