Just few minutes ago visited the store, Lady name Chris was serving on counter, I was in queue waiting for my turn, when I reached on counter for billing, a old Australian lady came to ask about socks size, she patiently told her size difference and suggested her to grab different size. Lady went to grab size and I approached to Chris for billing. She asked me to wait as she want to serve that lady first. That lady came and been served very nicely. Now Chris was ready for my billing. I asked if she could tell me the price for the jumper, she said it clearly say 40% off and you could calculate, I replied , sorry my mathematics is not good, she told me very rudely to use my phone calculator to do it. She said you guys make troubles everywhere. As a asian I been served so rudely but old white lady been treated so nicely. . I got really disappointed and approached to the manager, she was very nice lady and helped me with my purchase and felt sorry about it. Had really bad experience.

Very good discounts, better than online. Really grateful to lovely Tanya who went to the back rooms to find my size which was not available in the shop. The lady on a casher was also very nice and provided a lot of useful information while we were waiting for Tanya checking the back rooms. Thank you girls for the pleasant shopping experience!

great prices staff were friendly Very convenient

Amazing deals and helpful staffs! Come here if you want new kicks! Worth it!

The tattoo lady need to learn some manner and customer service instead of busy singing to the in store music. Being followed by her and watched like a criminal because wearing cap and shorts. Terrible service and treatment.

Okay, we are locals and visit HT probably a couple times a month at least. This store has remained a constant for us. We can walk in and know almost immediately that there are no great sales on , so we leave it to the out of staters to go nuts. But on occasion, when a sale is on, it is GREAT. Full inventory, great selection, etc. AGain, we don't come to these busy locations for customer service, but have always generally been treated fairly. They could work on their signage as sometimes have waited in the payment queue only to be told, that no sorry , thats not included in the sale. Overall though, if your a local and can be patient, when their sales come on, go big. Great product at great prices.

WOW, Good old customer service by a young lady named Tegan. She made such a difference to our visit. We know where we'll go again next time. Thank you!!! Very happy with our purchase

There aren't really as many beautiful items to choose from as on the website. So I often check it out on the website

Love, this store and team. Shout out to Tarns and Michael always helpful and knowledgeable.