The Chief - Flame Grill image

The Chief - Flame Grill

Restaurant Hamburger restaurant

😠 I can't believe how terrible my visit to this burger shop was! The burger I received was not only uncooked but also tasted like it had been sitting out for hours.. Moreover, they were incredibly rude and dismissive and clearly no respect for customers who dine here. It's shocking how such poor food... People often mention kebab, good, burger, customer, burgers, staff, chips,


Address

4/2717 Gold Coast Hwy, Broadbeach QLD 4218, Australia

Contact

+61 7 5527 5884

Rating on Google Maps

3.20 (173 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 am to 1 am
  • Thursday: 8:30 am to 1 am
  • Friday: 8:30 am to 1 am
  • Saturday: 8 am to 5 am
  • Sunday: 8 am to 5 am
  • Monday: 8:30 am to 1 am
  • Tuesday: 8:30 am to 1 am

Featured Reviews


Frequently mentioned in reviews: kebab (15) good (14) burger (9) customer (7) burgers (7) staff (6) chips (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jayden C. 1 year ago on Google
    Shitest snack pack I’ve ever had in my life. Chips not cooked. Next to not meat, all BBQ sauce. Service was horrible. Cost $17 what a joke.
    1 person found this review helpful 👍

  • 1/5 Faheem A. 6 months ago on Google
    I can't believe how terrible my visit to this burger shop was! The burger I received was not only uncooked but also tasted like it had been sitting out for hours.. Moreover, they were incredibly rude and dismissive and clearly no respect for customers who dine here. It's shocking how such poor food quality and terrible customer service can coexist in one place.I wouldn't recommend this place to anyone.
    1 person found this review helpful 👍

  • 4/5 Zaitoon H. 4 years ago on Google
    Our Hotel Maritim is just across.Qenr searching for a Halal joint....Came across this restaurant...... Were tempted to eat Burgers Ordered couplenof Burgers and kabab meal. It was okay okay....not so good and not so bad as well. Enjoyed...... Very small and cozy place and the staff were very friendly.
    1 person found this review helpful 👍

  • 1/5 Reza M. 1 year ago on Google
    Medium to low quality food. Food is extremely expensive and you get very small portions for what you pay. On the receipt of the payment you don't see the price you paid for the food. Later after I checked my bank account I realised that I was charged $10 more than what I should have been. Not recommended at all.
    1 person found this review helpful 👍

  • 1/5 Karlie M. 2 years ago on Google
    Asked for no lettuce and ended up with lettuce all over it.
    1 person found this review helpful 👍

  • 1/5 Caio N. 1 year ago on Google
    Today 1/5/2022 at 10:30 pm I saw the attendant (a bald, white-bearded man) treat a customer extremely badly. The customer was politely saying that he had ordered a hamburger a long time ago and that his order was taking too long. Then the attendant told the customer to go away and eat somewhere else and also cursed him, saying rude words in front of everyone. This really was a bad experience for everyone around. I will definitely not go back there
    1 person found this review helpful 👍

  • 1/5 Rose S. 10 months ago on Google
    One of the worst burgers I had, the burger was not even cooked and my burger bun was burned. They were two Indian staff who didn’t put a glove on to make our burgers just touched everything with their hands while making our food. Don’t know anything about infection control and customer care. And charging $4 for Can Coke. I won’t be back again.

  • 5/5 Rahd Y. 1 year ago on Google
    Such a good tasting kebab, best hummus and garlic sauce. The chips have the good chicken salt too. Don't go to origin next door...

  • 1/5 Ante B. 11 months ago on Google
    Ordered a standard beef and lamb doner kebab meal to take away. When I got home and took a bite out of it. The kebab only had lettuce... No meat, not even tomato or the taboulli I paid extra for. When I drove back and showed the owner he said "well why did you eat half of it?" I took one bite? Then he goes on to say they have someone in training. How do they sell a kebab with only lettuce? Anyway my compensation for the kebab after driving home and then back again the kebab remade and an apology.

  • 5/5 Nindri V. 10 months ago on Google
    Really good food i never feel bad whenever i eat kebab or snack pack from here. Brilliant and respectful staff. ☺️

  • 5/5 John B. 1 year ago on Google
    The burgers in this place are too good. It would be extremely offensive to the people of Queensland for me to point this out, but I loved everything in this amazing state. The theme parks, the ocean, the people. But nothing will compare to the burgers from this incredible food joint. If you haven't had a burger from here, heck, I feel sorry for ya. You and ya mama!

  • 5/5 Kevin D. 9 months ago on Google
    Food was great, the kebab in particular was amazing, the lady serving us was very nice especially with my 2 youngs girls

  • 5/5 Dakyung K. 1 year ago on Google
    Mixed kebab is 👍👍👍 Calamari pack is so soft & bigger than the price. Occasionally grab lunch here, like it every time.

  • 5/5 Dalanics A. 5 months ago on Google
    The food super good. I had never eat this good kebab! The meat and vegetables ratio was perfect!! Also the price is good and they are open at night too!

  • 5/5 John A. 5 months ago on Google
    I was down on the Gold Coast for a weekend and had a kebab from here. The staff were incredibly friendly and the food was incredible. Better than any kebab on the Sunshine Coast. These guys and girls and incredible and you should definitely come here.

  • 5/5 Ella S. 8 months ago on Google
    Best Kebabs on the GC!! The staff are great and so friendly. Been here multiple times and always left with great food and amazing customer service, good price as well. Definitely recommend when in Broadbeach!!

  • 5/5 DESKO 8 months ago on Google
    THE FOOD IS REALLY GOOD! THE OWNER AND THE WORKERS ARE INCREDIBLE!!! If you are in Broadbeach need to be!!!! Wonderful people and your best place to eat a good burguer or kebab 😍😍😍😍😍😍 Fast Cheaper Easy! Come to THE CHIEF!

  • 1/5 Gur K. 1 year ago on Google
    I usually don’t putt a bad review on someone’s business but its the worst kebab plate i have ever had in gold coast for the first and last time at this shop no quality no quantity hope they make it better in future

  • 4/5 Nicola C. 2 years ago on Google
    Used to bring the kids for burgers and chips when The Chief was around the corner several years ago. The kids still have fond memories of The Chief and always look to buy one when in Broadbeach. While the burger market has changed significantly since we used to come here 15 years ago, it was still nice to have a Cherokee after all these years - even though I felt a little guilty afterwards :)

  • 2/5 Jada K. 1 year ago on Google
    Ordered takeaway today from here & it was not good, hamburgers had no topping & chips were cold aswell as Poor customer service from the older lady I was served by, had 0 patience & was very rude & aprupt whilst I was trying to order food for my family. Won’t be back.

  • 5/5 Gold Coast Quality R. 1 year ago on Google
    FINALLY! The Big Chiefs are back. The one in Cooly is the pits. Came here after a late one on a Saturday night, couldn't believe my eyes. Had "The Warrior" as it is the old Mega Burger, and it was just like I remembered. Top marks.

  • 5/5 PJ R. 1 year ago on Google
    I’m Victorian, best kebabs I’ve eaten! It’s worth the visit, staff are fantastic too 5 Star!!

  • 5/5 Sophie O. 1 year ago on Google
    Absolutely amazing! Generous amount of meat in the kebab I had, perfect amount of sauce! Great work!

  • 5/5 Darren L. 1 year ago on Google
    This was our third day vacationing on the not so sunny Gold Coast,but you can't help mother nature. Over the last three days we have dined at a well known Italian restaurant, a famous pub at Byron Bay and a well reviewed Chinese restaurant, and I can honestly say our best meal by far was the burger and chips we each had from the Chief at Broadbeach, the owner was super friendly and the food was hot and fresh, we would of much rathered bought our dinner here each night and taken back to our room to eat. Looking forward to trying another burger 🍔

  • 1/5 Jess H. 1 year ago on Google
    Something in my sons chicken strips was off. I’m hoping it was fermented tomato sauce and not off chicken. Could have also been rancid oil, what ever it was we had to throw it out. I didn’t get the feeling the woman behind the counter would be approachable to discuss it. Also, I felt like I was sticking to the floor as I walked inside the shop which makes me wonder what that standards are like behind the scenes if this is what the customers see

  • 5/5 Ange H. 2 years ago on Google
    I honestly had THE BEST grilled fish ever it was cooked perfectly!!!! Chips and salad came with it….salad was very fresh and chips were so tasty, the fish was O M G soooo good….I promise I will be back next time I’m down the coast!!!!

  • 5/5 Ashleigh W. 2 years ago on Google
    Best food ever! The stuff is so lovely and makes a night out so much better!!! Andrew and Mario are the best people I have ever meet!

  • 4/5 Jake M. 6 years ago on Google
    Big chiefs burgers basically for anyone who knows the coast. Still the same flavour and style. Quality lacks as the night goes on and the drunken crowds come out. But during the day the burgers are pretty good... Obviously no good for you but enjoyable enough. Worth a visit!

  • 3/5 Bailey W. 2 years ago on Google
    Not the worst burger and chips but definitely not the best, but I put that down to there only being 2 workers on during a busy period. None of the prices in store are the prices you actually pay, this obviously needs to be changed.

  • 1/5 A M. 2 years ago on Google
    I'd give 0 stars if i could! I was so hungry and trying to feed my family, as we travelled from NSW and we received cold food, when asked if we could get another one, as it was inedible. The owner started explaining why its cold? Never seen that before. How can meat get cold because of sauce. SO DISAPPOINTING


Call +61 7 5527 5884 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()