2/5 Dominique H. 1 year ago on Google
BEWARE
OF
THE
NOISE!!!
The
airport
is
very
close
and
the
planes
fly
overhead.
My
kids
woke
up
several
times
through
the
night.
For
$300
a
night
I
would
rather
stay
at
a
nicer
hotel
in
Santa
Barbara.
First,
the
room
that
I
booked
was
no
longer
available
when
I
checked
in.
It
was
late
and
I
was
traveling
with
two
children
under
two,
I
was
not
about
to
argue
all
night.
Then,
I
get
the
bill
for
3x
more
than
my
bill
was
supposed
to
be
due
to
a
miscommunication
that
the
hotel
regrettable
didn't
communicate
to
me
:D
They
just
billed
me
and
thought
I
wouldn't
notice.
Pretty
funny!
Then,
I
speak
to
a
representative
that
tells
me
they
have
a
lot
of
NEW
staff
that
forgot
to
call
me
to
tell
me
that
they
had
an
issue
with
payment.
WELL
you
didn't
have
an
issue
charging
me
3x,
but
you
have
an
issue
sending
me
an
email
or
calling
me?!
For
over
$300
a
night
I
thought
I
would
be
treated
with
a
little
more
respect.
I
now
have
3
transactions
from
this
hotel
and
have
no
idea
what
it
is
for.
I
have
called
the
hotel
4x
since
my
stay
and
the
staff
is
still
unclear
what
the
charges
are
for.
I
have
never
had
so
many
issues
with
a
hotel
in
my
life.
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