1/5 Bryce P. 1 year ago on Google
We
had
12
days
in
Sri
Lanka
at
7
different
hotels,
and
our
last
2
nights
were
spent
here
and
unfortunately
it
was
by
far
our
worst
stay.
We
stayed
at
Radisson,
Cinnamon
and
even
other
EKHO
properties
and
this
one
was
well
below
the
others.
The
good:
Our
room
location
was
great.
It
walked
right
out
to
the
pool
with
our
own
chairs
which
was
great.
The
pool
was
very
large
and
there
was
also
a
second
deeper
pool
at
the
other
end
of
the
property.
The
beach
was
very
nice.
Some
of
the
softest
sand
I’ve
felt
from
all
over
the
world.
The
ocean
very
warm
and
at
times
the
waves
were
fun
to
play
in.
The
grounds
were
very
nice
and
more
or
less
well
kept.
The
waiter
we
had
at
the
cafe/near
the
long
pool
was
one
of
our
two
best
waiters
in
all
of
Sri
Lanka.
He
was
very
friendly,
we
had
several
conversations
about
everything
and
his
service
was
spectacular.
It
hurts
me
to
give
a
poor
rating
as
Sri
Lanka
needs
the
tourism
so
much
right
now.
The
Bad:
The
largest
issue
by
far
was
our
room
AC.
Us
coming
from
a
country
that
is
-20C
rely
on
AC
when
visiting
a
country
that
the
overnight
lows
are
28C.
We
were
given
a
lower
room
as
they
told
us
there
were
AC
issues
and
it
did
not
work
at
all.
Our
room
was
unbearably
hot
and
we
had
horrible
sleeps
there.
It
seemed
most
if
not
all
rooms
had
AC
issues
as
everyone
had
theirs
patio
doors
open
all
day
and
evening
and
several
people
sitting
outside
late.
Even
the
restaurant
and
cafe
AC
units
did
not
work
so
we
were
unable
to
escape
the
heat.
The
remaining
issues
are
very
minimal
but
when
compounded
together
becomes
a
larger
issue.
Our
room
had
a
very
gross
almost
sewage
like
smell
to
it.
It
got
better
the
second
day
and
could
be
tolerated.
The
water
pressure
of
our
sink
was
lacking
and
could
barely
be
used
to
wash
our
hands.
We
tried
to
get
laundry
done
by
the
hotel
when
we
arrived.
We
filled
out
the
form
and
called
the
number
on
the
sheet
several
times
with
no
answer.
We
then
called
the
front
desk
and
they
said
they
would
send
someone
our
way.
After
20
minutes
we
called
them
again
and
they
said
they
would
send
someone.
After
another
15
minutes
and
us
sitting
in
an
air
conditionless
room
getting
hot
and
frustrated,
we
left
the
clothes
in
the
laundry
bag
by
the
door
with
the
filled
out
form
and
went
to
the
pool.
We
came
back
to
our
clothes
still
there.
The
next
morning
we
went
to
the
front
desk
to
try
and
figure
out
how
to
get
our
laundry
done
and
they
said
they’d
send
someone.
I
asked
if
we’d
get
them
back
that
evening
like
most
other
hotels
offered
and
they
said
we
couldn’t
get
them
until
the
next
day.
We
told
them
we
were
unfortunately
flying
out
early
in
the
morning
to
our
next
destination
and
they
just
said
oh
sorry.
The
breakfast
buffet
wasn’t
very
good.
Our
least
favourite
of
our
Sri
Lankan
stay.
Our
door
lock
safety
mechanism
didn’t
work
so
there
was
no
additional
security
for
our
room.
We
were
given
only
two
very
small
towels
for
showering.
They
didn’t
even
fully
wrap
around
either
of
us
with
me
being
a
32”
waist.
They
did
allow
for
a
good
laugh
however.
There
are
several
broken
loungers
that
need
to
be
fixed
and
should
be
inspected
regularly.
We
found
the
beds
to
be
quite
hard,
harder
than
we
like.
Very
minor
as
this
is
a
personal
preference.
The
rooms
do
not
have
many
plugs
for
charging
devices,
very
minor,
but
more
would
be
nice.
Again
we
stayed
at
several
other
properties
including
the
EKHO
property
in
Ella,
do
not
have
5
star
requirements
and
are
not
high
end
people
but
this
resort
is
in
need
of
a
large
upgrade.
The
location
is
great,
grounds
are
nice,
but
until
some
repairs
are
done,
sadly
I
would
not
return.
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