This store is my favourite can spend hours in here awsome range and the staff are great very helpful here a few things I made with there products

Just left Grafton Spotlight after getting the premium treatment from salesperson Brock and his mustachioed salesman companion (sorry, forgot your name). Both Salesmen were prompt and diligent in the service they provided. They left me feeling informed and satisfied as a customer. I will definitely return to this store because of these hardworking young men. An absolute credit to industry. Role-model material for young up n comers. Keep it up, men! Great work!

Few, if any staff available on the floor to assist with questions regarding potential product purchases e.g. blinds' sizes. Not all items ticketed. Had to ask counter staff for prices, after 'lugging' heavy venetian blinds to the counter from the back of the store to the front counter. Counter staff a bit ''surly', probably from too few staff, and over-worked.

Staff were extremely helpful and friendly.

friendly staff. great product range

Very eclectic store, just enough of everything to be lovely. They sell deep cake pans and cake boards, and you can often pick up some really lovely and unusual fabrics for quilting. I have found lots of lovely kitchen accessories and a decent range of bedding.

Good customer service, easy to find something here

It is a small store with limited range. Often the sale products are sold out quickly but the staff are always helpful and will ring around and find it at other locations and get it to Grafton.

Great variety, good prices, excellent range of craft supplies, home goods, bedroom pieces, storage options, kitchen wear, materials, blind options. Staff are on hand to guide you, answer questions and assist happily. It’s a great place to shop.

Always great selection & friendly staff

Staff assistance was fabulous. However it was difficult to find correct pillow cases as every single display was mixed with styles and colours in particular v shapes.

Love spotlight Grafton they’re always willing to help outstanding customer service

Great staff…So helpful…. If they don’t know they will find out for you AAA Customer service

I purchased a pouring paint kit. It doesn't tell you how much oil to use, so I used what other sites used. It didn't work at all. Store and staff are great but this is not the first product I've purchased that didn't have good directions in it

Every visit I am met with friendly helpful staff

The staff were friendly and helpful at the register and helped with the update of my details for my account

Very helpful staff. Staff have very good product knowledge. Great specials.

Always enjoy browsing in spotlight. The staff are always so friendly and helpful

Have bought many things here and when i needed to return a Jason sherpa electric blanket about a year later was no problem at all but you need to keep your receipt or be a member is the best way to go