As many others have stated, the online check in is a joke and it is just about impossible to get a haircut unless you have time to wait around all day. I checked in my husband in online over 1.5 hours before the suggested time to come in. Even arrived early and the app popped up to check in as soon as we got in the parking lot. Upon arrival the stylist at the front said, 'it should only be a few minutes'... I left to do an errand and my husband waited patiently for nearly an HOUR with the wait time getting longer and longer (I was also getting automated texts on my phone from the app saying 'you're up next' ... but he let me know that he had still not been seen). It was not that busy there either. Meanwhile another man walked in and got right to the back after coming in the front door. Eventually he could not wait any longer as he had to leave for another appointment. In all over an hour and a half wasted (and no haircut to show for it!) even though we had done all the correct things and used the app and had his name up on the board as checked in. I understand the times are not an 'appointment' but it seemed as if the app has NO correlation with what is actually happening inside the salon and had we known it would be such a long wait we would not have come in nor used the app. I don't think we'll be back to this location and I hope to warn others... set aside your entire afternoon if you actually want a haircut!

Sat in the lobby for 15 minutes without being acknowledged so I downloaded their app to see if I needed to request a spot in line and the app said that all spots were filled. In the 25 minutes I sat there I witnessed several people come in and leave. Will never use a sports clips after my visit here.

The application was not accurate on my appointment time. I waited in the store for over an hour and then left without a haircut. Having only two hair stylists on a Sunday is ridiculous.

Good haircut for last minute appointments but had to wait an hour as did everyone else! Good waiting room just wish they had some water while you wait.

I don't know man, they were closed inside of they're operating time when I tried to see them last. Other than that it's been a few years, and I imagine the economic situation and Staffing is affected everything. Otherwise, a few years ago it was legit. They are quick to do quality haircut and it's reasonably priced on par with any other place I suppose, and it was very popular to the point where you probably wouldn't want to do a walk in, because you could be waiting possibly up to 45 minutes. The cool thing is they have a system where they will call you on your phone, wherever you may be in the area to let you know minutes ahead of time that you're ready to be seen. So maybe it still works that way I suppose. Can't give a great reading but I can't give a bad one either. When you're in a pinch and you need your haircut later in the day and everything is closed, try out the JCPenney salon they cut women and men's hair... they're the only thing cracking when everyone else quit.

Just had a baby Monday. Came in a little tired and emotional. I can’t remember her name but she has been doing hair since 1987 and is African American (my apologies) I forgot your name but thank you for picking me up during a a emotional time in our lives and giving me a BADASS haircut!

I got a haircut with the MVP and it was AMAZING! The steaming towel was so relaxing and the people there are so nice! I would definitely go here again!

Grand Forks is decent for the Haircuts. However, poorly managed. People wait for 30 mins outside waiting for it to open because only 1 person is staffed in the morning and the wait is terribly long. Could easily double in profits by adding another employee.