I felt very rushed while ordering my sub only to find as soon as i walked out of the restaurant they were closing 12 minutes early! the two teenage females working were very ill mannered and did not have the best customer service skills. Not to mention my sub was very poorly made. I will not be returning to this location due to poorly made food and bad customer service. If a zero rating was possible, I would’ve rated this location a zero.

Ok new edit, so changing it to a 1 star, based on the really childish comment from the owner. Yikes I feel bad for all of the employees who have to deal with that level of communication, guys there are many places where managent won't ever threaten to scream at you, I'd never treat my employees with that level of disrespect. You run a subway dude, grow up that comment was wildly uncalled for. I just looked at the rest of your reviews, seems the owner is very popular. Staff is friendly enough but I overheard someone say "why did you use abrasive cleaner on the oven, do I have to start screaming?" Management, your employees are working at a fast food place, chill out. Your standards should really only be as high as the food you serve The place is clean enough and you get what you'd expect out of the food

I felt rushed into placing my order and felt a general feeling of hostility while visiting this place. Will not return. Update following the owner's response: Yes the employee was way nicer than the owner. I felt rushed by the OWNER who started on my order, before handing it over to the employee, and displaying hostility and annoyance for no real reason. I was ordering 2 wraps and a sandwich, excuse me if I need a couple of minutes to think about what needs to go on these 3 pieces. Additionally I had patiently waited for my turn while the owner served two other clients before me, while casually chatting about Sabres game. What about MY Patience? A dismissive manufactured response like this from the owner, tells volume about the way this particular location is run and the mere fact that my order wasn't as important as the ones of the people in front and behind me. A sentiment I experience a lot as a non-white woman in certain areas/businesses I visit.

Honestly, I don't normally give fast food reviews.... Never 5 stars... But the owner was there and the store was extremely clean and looked amazing. Worth a stop.

Don is very Hands-On, hospitable and runs an excellent operation. I am very impressed to see the new Grand Island Subway after a complete renovation inside and outside. It's truly an experience based retail operation and I recommend it highly.

It's cheap and fast and you can pretend it's healthy

Hours online say open until 8pm on Sunday. Drove here and as soon as we pulled up in our vehicle an employee went up the the door and locked the door at 3:20pm. No sign indicating they were closed. Edit: Nice..no apology or anything and you locked the door as we pulled up. Great customer service. Labor Day is Monday. Google also allows you to mark your holiday hours.

Doesn't honor any of the coupons. Without coupons the food is incredibly overpriced

The staff is very nice and always happy to help the costumer. The store is clean and we'll maintained.

Words cannot express how happy these sandwiches make me. Subway is seriously underrated, and I'll definitely be coming here a lot more often.

I absolutely love the staff. They always know our orders and are super sweet.

I faithfully order on the Subway app a turkey footlong and turkey salad for dinner from the GI Subway every Thursday for my husband and I. Tiffany and Don the owner greet me with a smile and have my order ready for me right when I walk in the door. The store is always clean and welcoming and our food delicious. In fact, my special order salad is one of my favorite salads around. I highly recommend this store as it is consistent with friendly service and good food!

Wonderful staff. Food meets expectations. I've visited many Subway locations and this tops them all

Super friendly staff! And they made my sub perfectly!

Food always fresh people always super nice! This location is actually why i came back to subway.

The sandwich artist were quick to wait on us and quick to make our subs. Most times at other subways they dred you coming in, not here, friendly and professional. We did have to wipe our table and another table was messing, need to clean more often.

Excellent management. They enjoy what they do and very caring towards customers. Thank you.

A very good Subway destination, friendly and fast service. At lunchtime it can be a bit more hectic. Very good food, constantly fresh and good.

Unlike most of the subways I go to , the owner is super rude . He won’t get any more of my business.

Food was okay... pretty upset I had to toss my coupon without notice. Please do not send coupons if they won't be valid (expiration5/21/22).... it's unfair to us who don't make enough to afford... I relied on that to feed my family... I get there's shortages but if that's the case again, don't send anything.... very disappointed.....

The staff was nice and the food was fine but this subway charges more for a sub then any other location I have been to even in multiple states. Not sure why they have to do this when others do not?

The gentleman there was very nice and they was getting ready to close up and I was their last customer and they gave me 3 free cookies. I didn't no how expensive they was anymore, as I'd not been in a few years n was completely shocked, I almost walked out because the prices, NOT the employees, I ordered a foot long steak n cheese sub n a chicken wrap n 1 medium drink n that was $32.00 I was thinking is it made of gold, lol, anyways I'd recommend to everybody, but take in mind, bring allot of money, it's extremely expensive!!!!

Very professional staff and food is usually ready. They greet the people very nicely especially for pick up orders.

asked for a chopped salad and they did not chop it. then asked for dressing on the salad and they gave me none, and they did not give me a fork to eat with. the salad slaps now that I have come home to chop it, dress it, and eating with my own fork.

This sandwich is disgusting either it's the burnt bread taste or the freezer burnt veggies...I got a veggie sub and the guy making a meatball sub thought it would be awesome to alternate between my veggie sub and that meat sub. Then he attempted to cut my sub with the meat knife...word to the wise if a person orders a veggie sub they may not like meat...so dont slide the meat knife through their sub and dont use your meat gloves to make the veggies sub... #common sense is not common