They were great the first time I went in for asthma and allergy testing. I accidentally had a no show due to a family member passing away and now I have to hear about it EVERY TIME I try to make a new appointment. Mind you the no show was in 2020 or 2021, so 2-3 YEARS AGO and I still hear about it. I get this is a business and it is inconvenient when someone no shows, but you don’t have to be so aggressive and mention it every time I speak to someone on the phone. It’s not convenient just to have a family member pass away either. It really makes it feel like you’re not wanted as a client and it’s super off putting. I couldn’t hear her on the phone that it was static and she said “no one else has that complaint all day today”. Well I can’t hear you, so it’s an issue right now. I just had to reschedule my appointment due to a last minute mandatory work meeting and I tried to give 24 hours in advance and I was even shamed for that. I was told if I have to do it again they’ll have me speak to their office manager to see if I’m exiled as a client. I totally understand the message, but it’s the condescending nature the receptionists that make it awful. Maybe she was having a bad day? But every receptionist I’ve talked to lately has been like this. They treat you as if you were a child. When I said I might just find somewhere more welcoming she said “we are the only allergist in the valley, so there’s that”. Okay so you’re the only allergist that means you can treat your clients like children with very little respect?? Things happen in life, we are all doing the best we can, no need to be rude about it. At this point, I’ll find an allergist in Montrose or surrounding areas.

Dr. Scott and all the people in this office are awesome. They know what they are doing and work together to meet the needs of their patients. They have went to great lengths to ensure I get what a need, this saved my life. Now they are working to obtain a treatment that is more convenient for me and less traumatic. I highly recommend Dr. Scott and this office. They truly are ethical and practice patient centered care. I can't rave enough about this office as they have given me a new lease on life!

Dr. Scott and his staff are great. Their flexible drop-in hours for allergy shots work great with my changing schedule. I've never enjoyed Spring as much as I do now without allergies. Thanks Dr. Scott!

I went to see Dr. Scott yesterday after a referral from an urgent care physician who suspected I had a drug allergy. After a short examination and a review of my history, Dr. Scott explained that what I am experiencing is not an allergy, but some other innocuous problem with my immune system. He explained his reasoning, then proceeded to walk me through the recommended treatment plan. No wonder the urgent care doctor recommended Dr. Scott out of all the allergists she could have referred me to.

I appreciate SO much the care I got from the staff and doctors at A&ACofWC. I struggled with a mysterious skin issue for almost a year before I was referred to an allergist, and from my first phone call I felt the empathy from the voice on the other side of the phone. Dr. Scott and Dr. Tille both were very kind and patient through my tearful explanations; they really listened and walked me through the process. When an infection arose, they took great care of me from afar. Less than two months after my first appointment, my quality of life is SO much better. Since I am not in chronic pain, my energy is higher, I can show up better for my family and I'm just happier. Thank you all for caring for me, I appreciate you!

ALL of the women that assisted me today in this office were absolutely amazing!! They were knowledgeable, warm, kind, and great fun to converse with! My boyfriend and I were very much at ease with these professionals. Time flew by. Who knew being tested for allergies could be such a pleasant experience! Highly recommend this office if you're needing this kind of care.

The staff is so rude, seriously. Among other issues, the last straw was the day I walked into the building then realized I had forgotten I had to be somewhere right away and stared to walk out only to have someone yelling out to everyone that in the waiting room that my credit card on file was declined. Because I continued walking (because how rude is that, literally), I was discharged from service. Blessing in disguise because I dreaded going there.

I am so grateful to this practice. Dr. Tille helped me to solve a mysterious allergic reaction that had been increasing in frequency over the years. From the folks at the front desk, to Amber the nurse who did my allergy testing, to Dr. Tille, my experience here was great and I’m happy to have such a great resource here on the western slope.