3/5 Christopher D. 3 years ago on Google
Allow
me
to
begin
by
stating
that
it
generally
takes
a
lot
for
me
to
write
a
less-than-stellar
review
on
Google
Maps,
so
here
goes.
As
a
whole,
this
is
a
very
hit-or-miss
Starbucks
--
not
the
worst
I've
ever
been
to,
but
mediocre
at
best.
Their
first
and
foremost
failing
is
that,
like
all
other
Starbucks
locations,
they
are
far
more
expensive
than
they
need
to
be
for
the
quality
of
beverage
and
food
that
they
actually
serve.
On
that
basis
alone,
I
try
to
avoid
not
only
this
location
but
all
Starbucks
locations,
because
I
simply
don't
feel
that
their
prices
are
justified.
My
dissatisfaction
with
this
Starbucks
location
can
be
further
illustrated
by
the
following
example.
For
context,
this
occurred
in
the
last
"open"
week
of
2020,
several
weeks
after
on-site
classes
were
no
longer
in-session.
I
ordered
a
coffee
and
a
loaf
of
banana
nut
bread,
based
on
its
appearance
in
the
display
case,
from
the
first
barista.
I
paid
and
waited
for
my
order.
The
coffee
was
handed
to
me
by
the
second
barista,
who
seemingly
had
no
idea
about
my
banana
nut
bread.
The
second
barista
asked
the
first
barista,
who
then
informed
her
that
they
were
out
of
banana
nut
bread
(despite
its
appearance
in
the
display
case).
I
was
offered
other
pastries
but
none
were
to
my
liking,
so
I
requested
a
refund
for
the
banana
nut
bread
--
at
which
point
I
was
asked
to
get
back
in
line.
Once
I
reached
the
cash
for
the
second
time,
the
only
refund
I
was
able
to
get
was
in
the
form
of
a
gift
card,
which
means
I
now
need
to
go
back
to
this
Starbucks
location
to
get
my
money's
worth,
even
though
I
really
don't
want
to.
I
think
that
when
customers
are
paying
the
very
high
prices
that
Starbucks
charges,
the
onus
is
on
the
baristas
to
have
an
awareness
of
which
items
are
actually
on-hand
--
and
the
further
onus
is
on
Starbucks
to
offer
refund
options
other
than
gift
cards.