If any of my friends or family are passing through Grandview, MO I am asking you please don't use this gas station. I was there getting gas in my company van and as I was finishing filling up with gas this elderly lady came walking past me crying. I asked if she was ok. She had a handful of quarters $4.00 dollars worth. She told me the gas station attendants would not take the 4 dollars in quarters that she could only get 2 dollars worth of gas and she would have to go to another gas station to get 2 more dollars worth of gas. I'm not going to lie this pissed me off so I used my debit card and put 5 dollars in her gas tank. She tried giving me the 4 dollars she had, I told her to keep it and just pay it forward if possible. After all this, I went inside and asked to speak with the manager and I asked why they couldn't take 4 dollars worth of quarters for gas and I was told to mind my own business and they don't have time to count it out, 16 quarters to make sure it's 4 dollars I guess. So, i told them I wouldn't be back and I would never spend a penny in their store ever again. The manager was rude and told me they don't care if I don't spend my money with them. Feel free to share I think this is a business worth not supporting. I also know Q-Trip would never treat a customer like this.

Not a rumor. I have encountered this problem in the past at the EXACT Zips location. I swore to myself that I wouldn't go back. Bad on me, out of convenience I have gone a few time since. This morning I saw shift manager, and man I believe is General Manager, and stated: "I heard you made an old woman cry, by not accepting change." Shift manager claimed it was untrue. I said, I doubted it was wrong since I had the same past experience. The GM said: "We already bussed that table", I remark I found very offensive. Apparently a crying woman is just a business transaction for GM. My comment: You didn't bus the table, unless you accept all legal tender as the law requires from now on. My recommendation to would be customers: Bring in 99 pennies to include in your payment any time you shop there in the future, or use your card for small transactions such as 50 cents worth of gas at the pump.

Wish negative stars were an option. Never been treated so rudely by ppl in a service industry. Every time I went, I swore it'd be the last. These lazy jerks act like they masters of the universe. Came in, always had cash, one time had 3.50 in change & they refused to take it. 8 quarters & 15 dimes & they act like I tried to give them 300 pennies. Never again. Place is filthy anyway. Two inches of dust inside the donut case. Which they don't even have proper boxes for. Disgraceful.

We went to get air in my tires and the machine was just letting air out of the tires and not putting any in. My husband went inside to get our dollar back (yes, they charge for air) and they laughed and said he had to call the number on the pump. Nothing about sorry about that or here's you dollar back, just rudeness. Never going there unless I have to. My business will be QT from now on.

Wow. So the wife was getting gas here, and a gust of wind blew her door closed. Of course her keys are on the seat, along with her phone. She goes inside and explains what's going on to the clerk and ask if she could use the phone to call for assistance. They tell her no. So an 8 month pregnant woman with her big coat locked up has to walk over a mile back to her house in 40 degree weather. Would one phone call have hurt? sheeesh. I would be ranking a 0 star rating if possible. Will not be giving ANY more business to these ungrateful people.

Maybe the reviews are old, but this gas station goes above and beyond for service. One of the regular cashiers carried an elderly ladies bags!! I have been spotted many times for a few cents and the regular cashiers are always friendly.

Well I guess I’m not alone in my opinion of this store. The staff is the reason for my review. Closing your store 5 minutes early is fine - unless, that is, you have a customer. So, thank you so much, to the lazy, inconsiderate, derelict of a rude woman (who was sure old enough to know better) that shook her head as she waved us away and snapped, “we’re closed” with 4 minutes left on the clock. I don’t expect people to work LATE to accommodate me but I sure do expect them to work until it’s actually time to close. Shame on you Zips. I won’t be back.

Went in this store two days ago, the cashier was rude for no reason acted put out when I asked for a receipt for a small transaction and very suspicious ALL BECAUSE I could not understand his broken English when i asked the price of my purchase of the items I bought because they had no price displayed. Woke up this morning from a text from my bank asking me if i spent 147 dollars on a transaction that initially was 2 cookies at the counter at the location across from the quick trip off 150 hwy in grandview missouri, no absolutely not but am certain that very rude cashier who barely spoke English had something to do with it They are being investigated by the police and my bank as well. GO THERE IF YOU WANT RUDE TREATMENT AND CARD FRAUD ATTEMPTED ON A SMALL PURCHASE THEY ARE YOUR ONE STOP SCAMMERS AND HABIB BEHIND THE COUNTER IS YOUR MAN. I hope this place gets shutdown and the cashier gets put behind bars where he belongs. just read past reviews after posting this 90 percent of customers has had the same experience with rude cashiers I am 100 percent convinced this store is bad news go to quick trip across the street if you do not want rude treatment and card theft imposed on you too. Also noticed dust all over the counter and a dead roach on the floor at the counter where you pay. The health department will be notified as well. Last thing I just remembered about this location when i asked for my receipt he presented me with a pen and a receipt to sign for a transaction that was not even mine I AM CONVINCED scammers are running that shack and I am going to do everything in my power to expose this corrupt location AND THEIR ATTEMPTED FRAUD.