Taco Bell image

Taco Bell

Restaurant Fast food restaurant Mexican restaurant Taco restaurant

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos. People often mention order, service, slow,


Address

910 Elmridge Center Dr, Rochester, NY 14626, United States

Website

www.tacobell.com

Contact

+1 585-227-9750

Price rating

$ $$$

Rating on Google Maps

4.10 (829 reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 am to 2 am
  • Sunday: 7 am to 1 am
  • Monday: 7 am to 1 am
  • Tuesday: 7 am to 1 am
  • Wednesday: 7 am to 1 am
  • Thursday: 7 am to 1 am
  • Friday: 7 am to 2 am

Featured Reviews


Frequently mentioned in reviews: order (8) service (7) slow (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kaitlyn K. 5 months ago on Google • 26 reviews
    Stopped in here service was incredibly slow. So sad to see this place go downhill since the remodel. We opted to go inside to order because the drive-thru line was about 15 cars long. Which was no wonder the line was so long considering how incredibly slow this place is. While waiting inside there were teenagers fooling around in the bathrooms preventing other patrons from actually using them. Staff wasn't doing anything. While waiting multiple people came inside to complain that their orders were wrong and one woman was actually served meat when she specifically stated she was a vegetarian. I had my 18-month-old daughter with me and waited over 25 minutes for my order... I finally had to speak up and ask them what time we could expect our food to be done because I may need to leave.
    1 person found this review helpful 👍

  • 1/5 nadia m. 5 months ago on Google • 3 reviews
    it took 20 min for someone to take the girls order in front of me at drive thru…… girl had to ask if anyone was there/ say hello. that’s crazy
    1 person found this review helpful 👍

  • 1/5 David D. 6 months ago on Google
    I was in the drive thru for 20 minutes finally got to order had to wait another 10 minutes so I just decided to leave horrible experience
    1 person found this review helpful 👍

  • 1/5 Allison 5 months ago on Google
    I wonder what’s more difficult to do, get an order right or try to be even a little bit friendly. You guys are failing miserably at both. But hey sorry for bothering you to do your job.
    1 person found this review helpful 👍

  • 4/5 Nicholas Daszkiewicz (. 5 months ago on Google • 188 reviews
    Please note that this review was posted the week this store (re)opened and is likely subject to change. The food... Well it's Taco Bell, you know what you're doing. The service, while slow, was excellent. When trying to find a problem, the closest I came was the awkwardness during the payment step... It was a bit out of order, but likely due to a fresh crew in a new store.

  • 2/5 Mike and Beth B. 3 months ago on Google • 61 reviews New
    I don't think most people have high expectations going into Taco Bell but today, service was slow and employees were dropping loud F-Bombs (not at customers but amongst themselves) Glad I didn't have the kids with me

  • 5/5 mike c. 3 months ago on Google • 59 reviews New
    The service was outstanding, the folks that were working yesterday were super friendly and efficient. Great job everyone!

  • 4/5 Kim W. 5 months ago on Google • 32 reviews
    The restaurant is really nice since they've redone it but the service is a bit slow.

  • 5/5 J G. 3 months ago on Google • 27 reviews New
    The staff here is amazing! They're extremely welcoming, even crack some jokes and the food is hot and fresh every time. Will always come to this location

  • 5/5 Brent L. 4 months ago on Google • 18 reviews
    Christie (Not sure of spelling) is awesome. My 10 year old son and his Grandfather go every Wednesday. She is such a joy to deal with. She recognizes his order and always greets them with a smile.

  • 1/5 Maraya P. 5 months ago on Google
    The taco was very cool, the tortilla was very old, the met was no cook. This is very sad, because opening the new business.

  • 2/5 Alexis L. 6 months ago on Google
    Just stopped by and was shocked to see how the employees get treated by their manager, she treated them like absolute garbage! Everyone in there looked miserable

  • 1/5 Elebration -. 5 months ago on Google
    Idk what happened to speed of service here but I've been in the drive through for almost 30 minutes

  • 1/5 Jamie M. 3 months ago on Google • 3 reviews New
    Drive thru wait time was horrendous... I should not have to spend 30 minutes or more trying to order and get food when there wasn't even a dozen cars. Smh

  • 1/5 Slimer G. 3 months ago on Google • 3 reviews New
    Brand new store with pathetic management......lmfao bring back the old crew these kids working here are incredibly slow and clearly don't know what customer service is


Call +1 585-227-9750 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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