1/5 Alicia K. 8 months ago on Google
Donāt
waste
your
time
here
Update:
I
requested
an
appointment
on
06/29/2023.
Apparently
they
have
to
wait
for
my
insurance
to
approve
said
appointment.
Checked
back
in
on
07/19/2023,
still
no
approval
yet.
Did
not
get
an
appointment
until
08/21/2023.
Went
to
my
appointment.
The
dentist
barely
even
spoke
to
me.
I
have
a
very
bad
infected
wisdom
tooth.
They
prescribed
me
antibiotics
&
ibuprofen.
The
receptionist
or
whoever
gave
me
someone
elseās
prescription.
When
I
called
them,
the
response
I
got
was
for
me
to
drive
all
the
way
back
to
the
office
for
the
correct
prescription.
I
refused
&
asked
for
it
to
be
called
in.
The
prescription
wasnāt
called
in
until
2
days
later.
Their
excuse
was
that
the
hold
time
for
the
pharmacy
was
too
long.
I
called
the
pharmacy
&
the
pharmacist
said
that
they
had
been
working
all
day
&
that
there
has
not
been
a
wait
time
for
calls
at
all.
The
dentist
office
denied
this.
Today
is
09/19/2023.
I
have
been
waiting
for
āapprovalā
from
my
insurance
since
the
appointment.
They
texted
me
today
to
inform
me
that
they
are
no
longer
accepting
my
insurance.
I
am
in
so
much
unnecessary
pain
because
of
this
incompetent
office.
SO,
like
I
said,
please
do
not
waste
your
time
&
money
at
this
place.
Their
unprofessional
behavior
is
astounding.
Also,
itās
quite
strange
that
I
had
to
wait
so
long
for
approval
from
insurance
when
that
has
literally
NEVER
been
the
case
with
any
other
dentist
that
I
have
ever
been
to,
or
doctor
for
that
matter.
Do
better.
Another
update:
After
blocking
their
phone
number,
this
dentist
office
decided
to
email
me
the
approval
letter.
That
doesnāt
mean
anything.
None
of
the
addresses
all
of
the
issues
that
Iāve
had
with
this
office.
There
is
absolutely
no
reason
for
them
to
contact
me
after
blocking
them.
This
is
so
pathetic
&
painfully
unprofessional.
Again,
since
you
didnāt
hear
me
the
first
timeā¦
DO
BETTER.
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