The worse people who never get the order right. Not even have a manager to talk to, don't go there, only if you liked to checked your order right away or you get ripped off. One star rating is too much to give! They don't even apologize or offer reimbursement to you. Just don't order food from there if you care about quality of your order.

So i come here to get a side of broccoli and a hibachi chicken for my self and a rice and chicken bowl for my son. They charge me .50 for just zucchini on my plate and For a side of SMALL broccoli, they charge me a mixed vegetable charge THEN charge me .50 cent for it only being broccoli. Talking about greedy?! I also watched the guy take the Shiracha sauce and add water to it! The food has gone down hill but yet prices are ridiculously high! This will be the last time I go here! I should have listened to the reviews and not have wasted my time and money!

This place has really gone down hill bad in the past year. It used to be great. Great service, great food and a great atmosphere. Slowly has that all gone away. There’s also an employee that decides to go to the food lion next door and buy twisted teas. He then chugs them on the way back to the store. One day I was sitting at jersey mikes and saw him do this 4 times in a matter of 30 minutes. 4 twisted teas chugged in 30 minutes! Then today I see him again with mikes hard lemonade. They have to know they have an employee drinking on the job at this point. That might be why the place has gone down hill so bad. I for one will never step food in that establishment again. Their are too many better options out there to have to deal with this downward of a spiral “restaurant”.

paid $12 for this and the portions have decreased with an increase in price. really upset.

Order the chicken and rice bowl today and it was not the same. The chicken was dry and flavorless and the rice tasted old. The rice did not taste like the usual rice they serve. Will not be back again.

The worst Joy of Tokyo I’ve been to. The tables and chairs were sticky, the steak had literally no flavor. Just steak on the grill. There was an odd flavor like the meat was old… keeping my fingers crossed I don’t get food poisoning.

I ordered Hibachi Chicken for take out. Turn around time was quick and with excellent customer service. Clean and pleasant environment. Food was delicious!! I will be returning and invite others to check it out.

After checking and double checking my order with the girl on the phone i got there to pick my order up and it was wrong. I then had to wait obviously for them to fix it. I also got a tea which has been sour the last 3 times I've been there. Then i get home and my "teriyaki steak" isn't teriyaki at all. This used to be my favorite place and i think im done with the food being bad or wrong as of late. They have lost their touch.

The calamari was like chewing on rubber bands and terrible flavor. The rice tasted burnt and very little decent flavor to any of the food. The meat had very little sauce and flavor. We asked for utensils. They couldn't be bothered to give us even napkins much less utensils. Inedible!!

Service was terrible, no manners. Food was gross. Tastes aweful. Never going back.

The shrimp is good but the chicken teriyaki was over cooked the joy Tokyo’s in Greenville batter then this location

Went to eat lunch. Ordered Steak and Broccoli. Spoiled!!!!! Took it back and the refused to give money back. Terrible place to eat. And I reported them to SCDehec.They don't deserve any stars. They deserve to be shut down.

This has to be the most disgusting restaurant experience I have ever had. The oysters and spring rolls were dripping with grease, the rice was so overcooked I could bounce it across the floor and the white sauce was rancid. Called the restaurant to complain because I spent over 80 dollars on my order and the guy that answered the phone was rude, refused to give his name after telling me to call cooperate and then hanging up on me. This is absolutely ridiculous. Go to the Laurens road location, they are a million times better.

I ordered a steak hibachi delivery but it was completely rotten. Uber support was not helpfull and the person who answers the phone st the resturant was not helpfull he dident even give me his name. So I baisicly paid 34$ to get a rotten stake and waste 3 hours of my life trying to get a reimburcment without success

I ordered a steak hibachi and it was COMPLETLY ROTTEN, I called the restaurant and they told me to call Uber support. after spending 4 hours with Uber I received 14$ refund for a 34$ order. they boy at the registered refused to give me his name but i will be reporting this to the authorities

Burnt food and can’t speak English for certain customers. I came in and stood in line after a women who ordered in store. She moved over and the lady at the cashier skips over me and takes the guy’s order behind me like I was invisible or was just standing in line for fun… for no reason at all! The guy behind me continues to order knowing I was in line in front of him… love the integrity!! After waiting until the guy behind me ordered, the lady at the cash register continues to take the next order behind me once again. I had to say… “excuse me, I was in front of the guy’s order you just took! I need to place an order as well!” The cashier magically quit speaking English all of a sudden and referred to her coworker bagging orders. They both seemed to be lost when I told them I need to pick up my order. Needless to say I finally got my order with an attitude and a sudden loss of how to speak the English language. Ordered teriyaki steak (medium), shrimp and zucchini. Everything was burnt and charred. The steak was over well done and I only had a few pieces. The string and zucchini were also burnt. This location is normally friendly and serves good food. Don’t know what the problem was today. Has gone downhill. Won’t be returning

Online doesn't let you add special instructions. Wanted to get one of the four orders with all rice no vegetables, you have to call in store to add instructions. First call was told ok and hung up on. Second call was picked up and I they said hello. I said I would like to add to my online order and was told " ok ok ok ok ok ok ok ok" and hung up on. Upon arriving at restaurant was told she didn't understand, by 2 other staff. I explained I wasn't allowed to explain anything so obviously she would be confused, excuse chaged to how busy they were. No apologies now that half the food will be cold or people will miss their lunch. I run a business as well, have some manners, ask to put customer on hold if your busy or fix your online ordering service. I go every so often at my 2nd job and order for 4-8 people and often by myself. I have been coming here since 2016 and will be taking My business to the Fuji restaurant. They seem to appreciate the businesses and know how to talk to people. This isn't the first time I've experienced issues like this here but will be the last.