Rudolf Krämer Eisenwaren GmbH image

Rudolf Krämer Eisenwaren GmbH

Tool store Wholesaler Safety equipment supplier

😠 Unmögliches Personal. Ich wollte heute eine leere Gasflasche zurückgeben. Mir wurde gesagt das man diese Flasche nicht mehr zurücknimmt , weil man den Lieferanten gewechselt hat. Ich habe darauf gesagt das im Regal noch einige gleiche, leere Flaschen stehen, die ja wohl noch zurückgehen würden. Kei... People often mention advice, nicht, friendly,


Address

Asterlager Str. 61, 47228 Duisburg, Germany

Website

www.eisen-kraemer.de

Contact

+49 2065 69060

Rating on Google Maps

4.30 (102 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7 am to 5 pm
  • Tuesday: 7 am to 5 pm
  • Wednesday: 7 am to 5 pm
  • Thursday: 7 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: advice (7) nicht (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Heinz J. 1 year ago on Google • 356 reviews
    Very polite and well organized. There is no comparison with a hardware store, where you are often left alone. I hope, of course, that my personal request will be satisfactorily addressed there.
    2 people found this review helpful 👍

  • 1/5 Hein G. 4 years ago on Google
    Unmögliches Personal. Ich wollte heute eine leere Gasflasche zurückgeben. Mir wurde gesagt das man diese Flasche nicht mehr zurücknimmt , weil man den Lieferanten gewechselt hat. Ich habe darauf gesagt das im Regal noch einige gleiche, leere Flaschen stehen, die ja wohl noch zurückgehen würden. Kein Erfolg. Meiner Meinung nach grenzt das an Betrug weil der Pfand nicht ausgezahlt wurde. Der Geschäftsführer war natürlich in einer Besprechung. Null Sterne geht ja leider nicht aber mehr hat dieser Laden nicht verdient!!
    3 people found this review helpful 👍

  • 5/5 Werner H. 2 years ago on Google • 75 reviews
    Had to have two keys cut. Was well served by the lady and gave excellent advice on another task regarding a locking system. We also received very friendly service and farewell at the checkout. This is how customer-friendly advice and sales work. To do this, you also have to be born to some extent. It doesn't matter what you (woman) sell but how you do it.
    2 people found this review helpful 👍

  • 4/5 Frank F. 3 years ago on Google
    (Translated by Google) The booth is wonderful. You can't expect more as a tool süchtel. Not quite as nice as before, but who is (Original) Herrlich die Bude. Mehr kann man als Werkzeug süchtel nicht erwarten. Zwar nicht ganz so schön wie früher aber wer ist das schon
    2 people found this review helpful 👍

  • 5/5 Rainer W. 9 months ago on Google • 136 reviews
    Top tool shop, everything you need to have. Bosch and Makita representation with top advice. Craftsmen's counter for specific questions and advice. Sellers are helpful and friendly. Anyone who needs tools is in good hands here. Not only companies but also private individuals can shop here. Top thumbs up, there aren't many of them left.
    1 person found this review helpful 👍

  • 1/5 Aykut S. 10 months ago on Google • 29 reviews
    First I buy a cut-off grinder from Stihl and within 3 months the engine breaks. They tell me that they filled up incorrectly and the warranty is void. Then I buy two pairs of really expensive work shoes, within 2 weeks they fall apart and they tell me that if they are not cared for enough, the warranty will be void. What kind of care should you apply within 2 weeks please?? That's it with Eisenkrämer!!! Never again will they rip me off and I can only advise anyone not to buy anything there on which the grant is given because the store has tons of excuses for not honoring this grant. The only thing you can buy there are screws and nuts, nothing more!!!!
    1 person found this review helpful 👍

  • 5/5 Anhänger W. 4 years ago on Google • 27 reviews
    Very good service... very quick ordering of spare parts... the store is very well stocked!! We found unbeatable offers in the Makita 18V range for us. Very friendly staff and private parking spaces directly behind the building (also for large vans or vehicles with trailers)... all top.. highly recommended
    1 person found this review helpful 👍

  • 5/5 Torsten X. 3 years ago on Google
    Gute Auswahl an Werkzeug und Maschinen. Positiv ist auch das Samstags geöffnet ist. Hat mir heute sehr geholfen mein Auto zu reparieren da ein spezieller Vielzahl nötig war 😅
    1 person found this review helpful 👍

  • 5/5 Michael K. 8 months ago on Google • 128 reviews
    Well sorted, satisfied.

  • 5/5 Stefan B. 10 months ago on Google • 50 reviews
    Super nice staff and very competent and quick

  • 4/5 Stressless S. 4 years ago on Google • 48 reviews
    Fantastic selection of tools, advice expertise varies of course, but always friendly and committed. I think it's a shame that the shop closes at 5:30 p.m. But the main clientele would probably be the craftsmen...

  • 2/5 Stefan S. 5 months ago on Google • 5 reviews
    Was there today 8 minutes before 5:00 p.m. and they told me that we were closing now. I actually just wanted to buy a small part

  • 5/5 Ralf H. 1 year ago on Google • 4 reviews
    Excellent professional advice. The consultants know their products inside and out. They often also know the previous products. They respond to the customer and do not try to push them into a corner, but instead try to find the best individual solution for them. In my opinion, the product range is designed with a focus on quality. A specialist store that reaches “normal” customers as well as professionals.

  • 5/5 Bernd S. 3 years ago on Google
    (Translated by Google) Everything you need. Very friendly, knowledgeable staff. Highly recommended 👍 (Original) Alles da was man braucht. Sehr freundliches, fachlich versiertes Personal. Sehr zu empfehlen 👍

  • 5/5 Wolfgang G. 4 years ago on Google
    Kaufe hier schon ziemlich lange mein Werkzeug, Maschienen u. Kleinteile bin immer gut beraten worden die Mitarbeiter sind alle sehr zuvorkommend und gut geschult . Kann dieses Geschäft nur weiterempfehlen.

  • 5/5 Kevin L. 3 years ago on Google
    (Translated by Google) Price / performance ratio is perfect! Wide range of products. The team is competent for this (Original) Preis/Leistungs verhältnis ist einwandfrei! Große Auswahl an Produkten. Das Team ist dazu Kompetent

  • 5/5 Norbert H. 3 years ago on Google
    Sehr guter Service, freundlich und hilfsbereit.

  • 4/5 Uwe K. 1 year ago on Google
    Gut sortierten Laden , von der kleinen Mutter bis zum großen Trüm alles da .

  • 5/5 Alayizzet C. 3 years ago on Google
    (Translated by Google) Very competent. Frau Jung is the best there (Original) Sehr kompetent. Die Frau Jung ist die beste dort

  • 5/5 Klaus-Dieter R. 2 years ago on Google
    (Translated by Google) Here you can shop well and the service is good 👍 (Original) Hier kann man gut Einkaufen und die Bedienung ist gut 👍

  • 5/5 Info I. 3 years ago on Google
    (Translated by Google) Great SERVICE is still very important here. Many thanks to Mr. Thesen for the friendly and competent advice. Keep it up! (Original) Großartig Hier wird SERVICE noch groß geschrieben. Vielen Dank an Herrn Thesen für die freundlichen und kompetente Beratung. Weiter so!


Call +49 2065 69060 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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