1/5 Sean P. 1 year ago on Google
To
be
fair
the
hostess
was
very
polite.
However,
the
order
was
wholly
and
completely
incorrect
despite
attempting
to
reiterate
both
on
the
phone
and
in
person.
Simply
put
the
staff
is
not
capable
of
correctly
entering
takeout
orders.
The
phone
system
is
interrupted
every
time
someone
calls
in,
as
a
result,
it
is
not
feasible
to
call
and
place
an
order
at
high
volume
times.
The
order
was
supposedly
confirmed
after
finishing,
and
then
verified
in
person.
Despite
attempting
twice
to
verify
the
order
the
staff
still
made
multiple
errors.
I
read
out
the
order
to
the
server
to
confirm
in
person
and
she
was
not
capable
of
confirming
the
order.
We
left
a
phone
number
and
the
server
did
not
call
back,
but
informed
me
that
she
didn't
want
to
mess
it
up
so
she
didn't
place
the
full
order
in
the
system.
Resulting
in
half
the
order
sitting
for
20
minutes
as
they
attempted
to
complete
the
order.
I
noticed
some
errors
and
the
server
attempted
to
double
charge
me
for
incorrect
items.
Salads
that
had
dressings
specified
on
the
side
still
had
balsamic
vinagrette
placed
on
the
salads
despite
coming
with
the
dressing
on
the
side.
Overall,
I
would
highly
recommend
avoiding
placing
any
to
go
orders
at
this
restaurant
at
all
costs.