Pickup package store (DPD Shop) image

Pickup package store (DPD Shop)

Courier service Logistics service Shipping service Mailing service

😠 Extremely rude and antisocial! Did not accept the package even though it corresponds to the dimensions and girth of DPD according to the website. He intentionally measured incorrectly because he absolutely didn't want to accept the package. Apparently everyone knows that the juice shop doesn't accep... People often mention package, shop, accept,


Address

Leipziger Str. 42, 60487 Frankfurt am Main, Germany

Website

dpd.de

Contact

+49 6021 150415

Rating on Google Maps

2.70 (38 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 8 am to 6 pm
  • Sunday: Closed
  • Monday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: package (11) shop (7) accept (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M. P. 5 years ago on Google • 82 reviews
    Stay away from this DPD shop! Packages are not found, the alleged list of shipment names is incorrect. Even after calling the DPD hotline to confirm delivery, the extremely unfriendly gentleman insists on his opinion. Luckily I have good eyesight and was able to spot my shipment several meters away. Why does the customer have to sort through the big mess themselves?
    6 people found this review helpful 👍

  • 1/5 Sebastian H. 3 years ago on Google • 191 reviews
    The store is terribly cramped and not inviting at all! This is all the worse because neither the staff nor the customers attach great importance to the obligation to wear masks and hygiene regulations. I dropped off my package and didn't receive a receipt but was supposed to take a photo of the scan, which I think is very dubious. Next time I'll definitely look for another DPD shop
    4 people found this review helpful 👍

  • 1/5 Robin F. 2 years ago on Google • 5 reviews
    Extremely rude and antisocial! Did not accept the package even though it corresponds to the dimensions and girth of DPD according to the website. He intentionally measured incorrectly because he absolutely didn't want to accept the package. Apparently everyone knows that the juice shop doesn't accept large packages. When I explained that I had driven an extra 10 km and that the package had to go urgently because we were going on vacation tomorrow, I was advised to just leave it here but he didn't accept it. No concession, nothing. When I expressed my displeasure after 10 minutes of discussion and the owner became increasingly unfriendly, I replied to the unfriendly comments as I walked away. Suddenly he ran towards me and I was threatened with a screwdriver and pushed. The criminal complaint was filed with the police. The law and karma take care of the rest!
    6 people found this review helpful 👍

  • 1/5 Tom 4 years ago on Google
    Stay away at all.cost, a bunch of thieves
    5 people found this review helpful 👍

  • 1/5 larissa d. 4 years ago on Google
    (Translated by Google) After a long drive through frankfurt, the waitress was too fine to scan my package ... The dpd station was said to be closed at 5pm. Although none of this is on the internet. A hand gesture was apparently too much for her. HORRIBLE SHOP (Original) Nach einer langen fahrt durch frankfurt, war sich die Bedienung zu fein mein paket einzuscannen... Die dpd station sei angeblich schon um 17. 00 geschlossen. Obwohl im internet davon nichts steht. Eine Handbewegung war ihr anscheinend zu viel. SCHRECKLICHER LADEN
    4 people found this review helpful 👍

  • 1/5 Melanie 3 years ago on Google
    (Translated by Google) Didn't accept our parcel either because it was too big and then sent us to a Dpd parcel shop that is not open due to Corona ... (Original) Hat unser Paket auch nicht angenommen, weil zu groß und uns dann zu einem Dpd-Paketshop geschickt, der wegen Corona nicht offen hat...
    3 people found this review helpful 👍

  • 1/5 C_ S. 2 years ago on Google • 6 reviews
    Not recommended at all as a DPD parcel shop. Parcels are accepted at will - totally unreliable. Unfortunately, the DPD courier in this area is just as listless and you don't get your package at all. Neither the seller nor his buddies wear masks. His shop, his decision...I won't go there again.
    2 people found this review helpful 👍

  • 1/5 Jan S. 2 years ago on Google • 21 reviews
    In any case, I can agree with the previous speakers that the employee at the kiosk is incompetent when it comes to DPD pickups. So he pointed out - just by looking at it - that he couldn't accept the package with the label because it was "directly from the DPD France group". He didn't make an attempt to scan the e-ticket. I rate this as lazy. In fact, this played absolutely no role, because the package with the relevant label was quickly accepted in another DPD pickup truck nearby. As the DPD hotline previously assured me, every e-ticket from DPD, regardless of whether it is DPD national or international, is accepted by the pickup points. I can't say that the employee was supposedly unfriendly. He, on the other hand, wasn't too nice, but friendly.
    1 person found this review helpful 👍

  • 4/5 TW A. 1 year ago on Google • 74 reviews
    Our experiences were mostly positive - friendly and organized above average, even in comparison to many other DPD shops. We haven't experienced packages not being accepted here, but we have in other shops. It would be good if the opening times on public holidays were entered correctly, that would have saved us an unnecessary trip.

  • 5/5 Adrian S. 4 months ago on Google • 66 reviews
    Very nice employee.

  • 5/5 Achilles P. 1 year ago on Google • 5 reviews
    Saturday afternoon, a very polite gentleman took my huge package with a smile. Thank you sir.

  • 4/5 half a. 1 year ago on Google
    Schnell, kompetent, kann nicht klagen, alles gut

  • 1/5 Dirk R. 5 years ago on Google • 1 review
    RUDE and RUDE!!! Wanted to drop off a DPD package today 20 minutes before closing time. The salesman then pushed me out of the store and said he was closing now. When I pointed out his opening times, he insulted me loudly in broken German and slammed the door in my face. Unfortunately, there are few alternatives in FFM for returning DPD parcels, so I have to use this unfriendly shop one last time.
    6 people found this review helpful 👍

  • 1/5 Nate B. 1 year ago on Google • 1 review
    Was open and had no interest in accepting a package. Not sure if they are thieves like other reviews however they do not accept packages. In my opinion worthless and a waist of my time.


Call +49 6021 150415 Open on Google Maps

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