I spent 2 weeks at this hotel. The 1st week was pleasant. Workers/ management seemed friendly and nice. When I returned for my 2nd week(I was on a business trip for the company I work for), I came through the front door and was accused of smoking in my room from the previous week. When I told them I was a non smoker I was unable to convince them otherwise. They did not say it, but kind of alluded that I was lying. I could not convince them I wasn’t. I would not recommend this hotel to anyone. Their attitude tainted the rest of my trip. Their friendly attitude is only superficial and disingenuous.

Place is pretty gross. The room was booked for me by my company, I haven’t even slept yet and I’m already writing this. There’s hair everywhere; shower, bed, sink, table, floor. It hasn’t been swept/mopped in god knows how long. There’s some kind of gel in a puddle in the shower. How is this place even in business?? So unsanitary. I cannot wait to leave.

We had a room block the weekend of our wedding. Working to make these plans was easy, smooth, and organized. However, we were very dissatisfied with the hotel service when we got there; many hotel workers were not accommodating, kind, nor easy to work with. Our gift bags for our wedding guests were not passed out to every guest staying at the hotel. A few of our wedding guests had rooms that were unclean and had to wait for a while, some with small children. One of our wedding guests who reserved a room in advance was told that her room was unavailable and then drove a couple hours home that night with her two young kids. To top it all off, the suite that we booked months in advance for our wedding night was unavailable as well. We are still incredibly upset about the matter since it was our wedding night. One of the biggest nights of our lives, and we were unable to get the room we booked in advance. The reason the room was unavailable is because it was not clean, however we did not check in until close to midnight that night after our wedding. That seems absolutely ridiculous to us. We told all of this to the Area Director of Sales/ Marketing and was extremely rude about our situation. He said that the Director of Operations would get back to us soon...almost a month later we still have not heard back.

My review of the Tru side of this Home2/Tru is very very similar to my Home2 side review. The staff are amazing! Beyond helpful for food, bar, and other things to do in the area reccomendations. Casey, Noelle, Steven, Nancy, and Caden all do amazing jobs. The Tru side rooms are a bit smaller but share all the great aspects of the home2 side. Whenever I get brought back here for work again I wouldn't stay anywhere else.

This is a dual hotel. Everything was great. Had double the breakfast options. Room was on the small side but perfectly met our needs for the night.

Our group stayed here and had a great experience! First of all we loved the staff. Special shout out to Owen, who was a dream to work with booking our group block! He was always easy to reach and I personally am so grateful for his prompt response times. Our guests enjoyed the open outdoor area, large lobby and clean, new rooms! We will be coming back!

We reserved a block of rooms For a wedding. The process was simple and the staff kept me Informed with who had booked. I had read some not so flattering reviews and was worried, but we had a good experience. Check in was a little slow but the rooms were clean and the space for Socializing with our guests rocked. The welcome bags were passed out to all guests but one, but they really worked hard to get it to that guest. We used the fire-pit both evenings and were able to visit with some guests from out of town. We needed the large fridge and stayed in the other hotel but were footstep away from Our guests that stayed at tru. We shared the elevator and hallway. My only suggestion is bigger coffee pots in lobby. One busy morning they were all empty at 8:30 am.

We stayed last weekend for a soccer tournament. There was a pretty large group of us coordinated between several rooms. My whole family loved the pool, shower, breakfast and comfy beds... everything was as nice as we've come to expect from Hilton. We had a lot of fun in the lobby playing pool and conversing in all the comfortable seating in this space. The best part, of course, was the staff. These people were all so pleasant and patient (there were a lot of kids and young families around... even more than just our team). Their engagement and willingness to go above and beyond really impressed everyone in our group. Thanks Dee Dee, Dayvion, Nancy and Kyle for being so awesome and great at your jobs!

Rooms are very small. Everyone I was with had trouble with check ins. Either rooms weren’t ready well past check in times or there were issues with reservations.

Nice property, as a loyal Hilton member, I like the combo properties. Only complaint was we showed up at checkin time and rooms weren’t ready, only waited about 20 mins and staff was apologetic. Bed was very comfortable and room appeared nice and clean. Impressed with fitness centre.

Maybe our room was the exception, but the bathroom was dirty and had mold on the counter and the sink and the washcloth was dirty. Breakfast looked good, but given the condition of the room, we didn't dare try it.

Very easy to get to...clean with toiletries in the bathroom...comfy beds. Refrigerator in room...only thing I would recommend is a coffee maker. Breakfast had a lot of choices very nice...I will stay again

Fantastic place to stay. Breakfast was awesome and the employees were great. Shout out to Alexyss, Nancy, and Tracie. They welcomed us home for the evening and made sure we had everything we needed. Will stay again!

Nice hotel. Was clean and comfortable. Breakfast was good. Enjoyed that there was a pool table in the lobby; played many games.

Stayed here for two nights. Beds were not comfortable for my bro. No ice machine. Was priced a little too high. On a good note, my reservations were corrected by the front desk staff. It also had premium movie channels like Netflix and HBO. And refrigerator. Probably would not stay again despite this.

Will not stay there again. Was told Staff does not clean rooms every day, only after 2 days. Room had crack in the wall patched up but looked like it had not been painted. Bed was terrible! Mattress sagged on both sides and was way to old. Lack of pillows, amongst other things made our hotel stay terrible! Pool was dirty, and it smelled like weed everywhere. Not a good experience for a 2 and 9 year old. Will not be back, will not recommend.

We stayed here for the first time over Labor day so we could visit with family. Very comfortable, clean room. Breakfast was great.

Friendly staff and nice accommodations. Liked the pool table in the lobby. Lost a star due to previous occupants soap and used towel being left in the bathroom. Kind of gross.

Great stay. Very clean, and even had a bit of a social atmosphere with the seating areas and bar. The beds were comfortable, the shower hot with good pressure. I honestly slept very well and it has become my hotel of choice from here on out when it's available in the places I visit.

I had a great experience at this hotel. Clean, fresh, and friendly staff. Breakfast in the morning was a cut above some other continents breakfasts. Recommend!

The lobby of the hotel is beautiful and welcoming. Unfortunately when we got to our room, it was not as welcoming. I felt as though we were walking into a college dorm. There is barely any furniture in the room and nowhere really to place your belongings. Soap dispensers in the bathroom were empty and there was still trash left over from the last guest. The comfort level of the bed is 0. It was the worst sleep that we have ever had in a hotel.

Great, clean hotel. Nice customer service. Iris was very kind and accommodating. Did not like the buffet style breakfast. Watched customers contaminate food, kids sneezing on food and no change of utensils or cleaning, for example tongs, large serving spoons, waffle maker, etc.. Overall, great stay. I would definitely go back but I will go out for breakfast

Good location. Very clean. Nice breakfast. It was quiet even though there were softball teams staying there for a nearby tournament. It is definitely designed for a younger crowd than us- pool table, nice area to just hang out, no drawers in the rooms. But, it's a nice place to stay.