A small and organized space. I took my cell phone in for repair and the service was fast and efficient. The cell phone is due next week. Let's see what that part of the service is like.

(Translated by Google) Lousy technical service. You keep me waiting for more than working days and they tell me when it arrives that in an hour they give me the equipment. I feel that they have had it there and when the client arrives they just get ready to fix it (Original) Pésimo el servicio técnico. Me tienes esperando más de días laborables y me comentan cuando llegó que en una hora me dan el equipo. Siento que lo han tenido ahí arrumado y cuando el cliente llega recién se disponen arreglarlo

A pleasant and very organized place for customer service

Good service and problem solving on devices, including applying the warranty.

Excellent service from reception to attention of the problem to the solution

(Translated by Google) It is a very good place to repair cell phones that have a factory fault of the brand, instead when the warranty no longer covers any defect or damage to the cell phone, repair prices are very expensive and they give you a few months warranty for the repair. In another place you can repair it cheaper. (Original) Es un lugar muy bueno para reparar los celulares que tienen falla de fábrica de la marca , en cambió cuando ya no cubre la garantía por cualquier defecto o daño en el celular los precios por reparación son muy caros y te dan pocos meses de garantía por la reparación. En otro lugar puedes repararlo más barato.

(Translated by Google) Very good attention (Original) Muy buena la atención

Buen lugar para reparación de los celulares de la misma marca Samsung. Tuve un problema con mi Galaxy A50 que mi pantalla necesitaba cambio por golpe y en menos de 3 días me la dieron. Me costó $112. Recomendado. 🙏🏻

(Translated by Google) There are not enough parks, I had to get close to unload a TV, while I went in to look for help, the ATM passed by and gave me a fine. Lousy location. (Original) No hay parques suficiente, tuve que arrimarme para descargar un tv, mientras entraba a buscar ayuda pasó la Atm y me puso una multa. Pésima ubicación.

(Translated by Google) The technical service hours say at 8:00, but they made me wait outside until 8:10 and I went in because another employee arrived at the premises. (Original) El horario de atención de servicio técnico dice a las 8h00, pero me hicieron esperar afuera hasta las 8h10 y eso que entré porque llegó otro empleado al local

Very nice

I went to ask about a possible problem with the camera of my new phone (some reflections in the photos). Both technicians in the upper area had no idea what it was about. In the end I went to Internet forums and compared my photos with other similar shots and everything was correct. The technicians were unable to say that the "problem" is something normal in photos with nearby light sources, such as a spotlight that generates that reflection.

Excellent attention and solution to concerns and guarantees

Oks

They helped me super quickly with a problem with my charging pin. Very efficient attention. Recommended

Casi un mes desde la compra en línea de un dispositivo y hasta el día de hoy esa compra es despachada. La logística de entrega de Samsung es NEFASTA.

Muy buena asesoría y atención al cliente

(Translated by Google) Excellent attention and kindness, above all they solved my problem. I recommend it (Original) Excelente atención y amabilidad, sobre todo solucionaron mi inconveniente. Lo recomiendo

100% garantizado el servicio y repuestos originales, hice arreglar mi Note 10 en el 2021 y quedo excelente 🤩

(Translated by Google) They do not have all the spare parts .. the import is delayed .. the cost of revision is moderately high. I was struck by the fact that a Samsung Qualified Care Center does not have accessibility for people with disabilities. The place is on the first floor and the only way up is the staircase. (Original) No cuentan con todos los respuestos.. la importación es demorada.. el costo de revisión es moderadamente alto. Me llamó mucho la atención que un centro de atención calificado de Samsung no tenga accesibilidad para personas con discapacidad. El local es en un primer piso y el único camino para el ascenso es la escalera.

Son unos lagartos un telefono q compre en Sansumg Mall del Rio Cuenca se me mojo por las lluvias lo voy a dejar para q lo revisen me cuesta el doble el areglo de lo q cuesta el celular imaginese son demasiados se pasan de afrentosos.

Pésimo servicio mala atención no te dan información como dicen ellos que te llaman un mes para un teléfono

(Translated by Google) I bought a Samsung phone and it worked for 2 days, it no longer charges. They deny warranty for a blow they found with a magnifying glass. On another Samsung phone the charging pin got damaged after a few months. (Original) Compre un telefono Samsung y funciono 2 dias, ya no carga. Niegan garantia por un golpe que encontraron con una lupa. En otro telefono Samsung se daño el pin de carga a los pocos meses.

3 years ago I bought a phone of poor quality, I sent it to be repaired due to a fall, it was not covered by the warranty, I fixed it within 3 days and it was damaged again, I left it, until today they returned it to me and that I paid for the phone cash and the worst thing is I also paid twice and at the same time they returned my phone, what a scam from these miserable people