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  • 1/5 JPMotorsports 2 years ago on Google
    This hotel was centrally located for the pipelines various substation work I was there for. Hindsight being 20/20 I would've elected to stay in another town as Guernsey, WY dosen't offer too many amenities (namely restaurants). Here's the good: quick and friendly check in. Here's the bad: no elevator so you'll need to carry you're luggage upstairs if you don't get the first floor. Usually if I have taken my dinner back to the room, I'll leave trash in a bag outside my room when I leave for work in the morning...it stayed there for three days. And here's the ugly: I found an open beer can in my shower sitting on the upper shelf where the tile meets the wall...strike one for cleanliness. Strike two was finding what looked like a blood stain on the other queen bed when I initially checked for bedbugs (always check for bedbugs!) so that was not only disgusting but also disturbing...at this point I would typically check out immediately but unfortunately there simply was no other accommodation options. I thoroughly checked the other queen bed and it checked out okay. I'm a spire member of Holiday Inn and have been for 20 years as I travel extensively for work so I've seen more than a fair share of hotels across our great country. If you must stay here I would inspect everything...twice, but would recommend driving another 50 miles every day to avoid this particular hotel.
    2 people found this review helpful 👍

  • 5/5 Tommy U. 2 years ago on Google
    Overall cleanliness, welcoming staff and my entire stay was very comfortable. You can tell the staff really enjoy their work and are proud of the brand. Leave a generous tip in the room, because whatever the staff are paid, it ain't enough! BTW: I don't go to hotels to eat, I just want a clean, comfortable room.
    1 person found this review helpful 👍

  • 5/5 Kayla C. 9 months ago on Google
    I honestly can't say enough great things about this place and our experience! My husband and I had to stop last minute to get a room and I am so thankful we chose this one. Unfortunately the internet was down and she was unable to give me a price or even know what size beds were in the room, or take my credit card information to get a room. Thankfully she spoke to her boss and said to just let us stay anyways and get payment info the next morning before we left! Not many places would have ever trusted a complete stranger rent a room with no Payment prior. We were so grateful to have a nice, clean, and safe place to sleep for the night. And yes we paid the next morning before leaving! Definitely would stay again if in the area!!! 5 stars just doesn't do it justice!! Thank you so much!! 100 stars plus from us!!!

  • 5/5 sherri p. 8 months ago on Google
    The rooms were awesome. I usually hate hotel beds cuz they are hard but this bed was divine. Very spacious rooms. Nice n quiet. My only negative thought was the young man who checked me in was not great. Made me wait 10 minutes then just acted like he had better things to do. Told me I was on 2nd floor n thats it. I wandered around a bit n finally had to go find him and ask him where stairs or elevator was. But the rest of my stay was great.

  • 1/5 Bill H. 10 months ago on Google
    The rooms appear to be clean, however, the room we stayed in, 110, smelled to high heaven of body odor. It was absolutely disgusting. Breakfast the next morning was disorganized and most of the eggs were cold. Even when we went to the staff and ask them to refill the coffee they did not do so.

  • 2/5 Jeff “J-No” N. 8 months ago on Google
    Franchise operators are probably struggling to find reliable help, but this is ridiculous. Giant bag of stinky trash on N end, nobody restocked breakfast stuff, ran out of coffee and frankly, the hired help was a tad surly. Hospitality might not be for her.

  • 5/5 Jessica B. 11 months ago on Google
    Stopped here for one night on our way back to Montana. It was quiet, water pressure was great, and pillows were very comfy.

  • 5/5 Elizabeth A. 2 years ago on Google
    We were traveling & stopped here to meet up with friends from Denver. Hotel was perfect for that. It has a nice patio with umbrella tables & chairs where we spent most of our time. The hotel looked & smelled clean. The room was spacious enough for us & our 2 dogs. Beds were comfy & they supply lots of pillows which makes me happy. Staff was super friendly. The breakfast lady was working her tail off to keep it stocked & clean. I would highly recommend this hotel especially if you are just passing thru & want a clean place to sleep.

  • 5/5 Paige T. 7 months ago on Google
    I stayed here for a couple weeks for work and it was great! The staff was friendly and helpful! I actually lost my wallet while staying and about a month later it was found and mailed to me free of charge. I enjoyed my stay!

  • 1/5 Taylor H. 5 months ago on Google
    Staying here while working night shift at the power plant. They have no consideration for their guest. I've been woken up multiple times throughout the day over the course of a week. The staff knows I am on night shift so calling at 1pm is equivalent to a 1am phone call for myself and the coworkers I room with. Room was not cleaned properly upon check in. Washer has been broken since we arrived. And they have the audacity to charge $900 a week. Zero stars. Would not recommend.

  • 1/5 Zach 7 months ago on Google
    Staff was rude from the moment we checked in. They acted as if it inconvenienced their day. They told us we could check in at 3. We get there at 3 and are told the rooms aren’t ready yet. So we waited another 45 minutes. The gal who serves breakfast and the gentleman at night are nice folks. Everyone else was completely rude. Half the time the hallways smelled like a sewer system and the cleaning staff doesn’t clean your whole room unless you “request more in depth cleaning” Uhhh? That’s been an automatic at every hotel I’ve ever been at.

  • 5/5 Lynne V. 7 months ago on Google
    So clean I thought for a minute I was checking into a trendy health care facility. Good, hot coffee available at all times, full breakfast, super professional staff. Just a great experience


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