2/5 DaughterofZion7 074 Nahlah K. 1 year ago on Google
The
mattress
was
stiff
and
firm.
We
did
not
sleep
well,
felt
like
we
almost
slept
on
a
boxspring.
We
decided
not
to
stay
the
full
two
days
booked.
My
husband
was
up
overnight
he
didn’t
sleep
well
the
television
wasn’t
a
smart
tv
but
basic
cable,
I
was
up
at
6
am
to
notify
front
desk
of
the
problem.
We
asked
if
this
was
an
ongoing
complaint
she
said
no,
they
gave
us
the
opportunity
to
check
the
mattresses
in
another
room
before
check
out
but,
I
found
the
same
issue,
mattresses
very
stiff,
firm
and
outdated.
The
mattresses
and
televisions
need
to
be
upgraded
for
the
rate
consumers
are
being
charged
for
the
stay.
The
rate
and
stay
does
not
match
your
charges.
Complimentary
breakfast
with
awesome
but
I’d
prefer
a
comfortable
bed.
The
room
overall
was
not
the
best
for
the
rates
charged.
Thanks
but
no
thanks
we
will
not
be
booking
there
anytime
soon.
And
we’re
still
awaiting
refund
for
the
second
days
charge
which
we
were
advised
would
drop
off
the
bill
from
staff
we
spoke
with
prior
to
check
out.
Regards,
unsatisfied
customers.