Khazana Jewellery - Guntur - Brodipet image

Khazana Jewellery - Guntur - Brodipet

Jewelry store Jeweler Goldsmith Diamond dealer Silversmith

One of the Most Reviewed Jewelers in Guntur


Address

4/6 4th Lane Opp MVR Mall, 4, 7th Ln, Brodipet, Guntur, Andhra Pradesh 522002, India

Website

www.khazanajewellery.com

Contact

+91 863 663 3900

Rating on Google Maps

3.90 (1K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10:30 am to 8:30 pm
  • Wednesday: 10:30 am to 8:30 pm
  • Thursday: 10:30 am to 8:30 pm
  • Friday: 10:30 am to 8:30 pm
  • Saturday: 10:30 am to 8:30 pm
  • Sunday: 10:30 am to 8:30 pm
  • Monday: 10:30 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (24) gold (17) good (16) experience (12) service (11) billing (10) visit (10) customer (10) customers (9) designs (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Srihari R. 3 years ago on Google
    Even though it's not that crowded they could not explain properly and more over they just want to sell monthly gold scheme along with the the main products (ornaments). They could have done better in serving customers. Update : Been to this place again and they are still same. Takes lot of time for billing and indont see that interest in staff.
    4 people found this review helpful 👍

  • 3/5 KK 2 years ago on Google • 158 reviews
    Pros : excellent collection, amazing service , nice located place, good sales people Cons : Too high making charges 20% to 32% , exchange valuation price is not reasonable
    2 people found this review helpful 👍

  • 3/5 SreenivasaRao K. 2 years ago on Google • 258 reviews
    It's nice to visit for your gold purchases. Many varieties of ornaments available. What I felt bad was handling customer improper way. I bought the item, payment done at the counter, waited so long to receive my item due to the person who has been serving others those who comes after me. He even never asked me for permission to serve others when I was waiting for him to serve first. I ignored this because I can't fight for his stupid attitude. Then I thought to write my opinion here to help others not to have this kind of experience. Again i had a problem with this show room. This Shop has most unskilled, un professional employees who doesn't care of their customers. I had gold scheme which has completed installment and visit the shop to get my gold. At the time of suscription we have not taken the gift that they promised, so after 11 months when visited to take our gold scheme purchase gold we asked for the gift and they said we have to come back after 2 week. Which is very frustrating and disappointed. Such a Big show room try to cheat customer by saying come after again for the gift. It's really very disgusting and it's not right for such Big show room like khazana. I'm still waiting for my gift that they promised. I'm very sorry for writing like this.
    1 person found this review helpful 👍

  • 4/5 Gouse K. 2 years ago on Google • 149 reviews
    Khazana Jewellery is one of the popular jewellery band . It is located on Brodipet main road in Guntur . Easy to identify the location. You got wide variety of gold , silver and diamond ornament collection here . You will find all new designs as well here . They got good gold schemes as well which will allow you to select ornaments without Tarugu and making charges . Staff is friendly and service is good . Shop ambience is good . You have scope for negotiations here . Shop is having limited car parking space so plan accordingly. Overall it is a good place to visit for all your Gold, Silver and Dimond ornament needs .
    2 people found this review helpful 👍

  • 5/5 Durgempudi S. 2 years ago on Google • 125 reviews
    Wonderful designs. Good staff behaviour. Reasonable prices. Recently I have visited here to buy a Gold ring but afetr seeing the designs and pricing, I have taken this diamond ring 💍.
    1 person found this review helpful 👍

  • 1/5 ajay s. 5 months ago on Google • 19 reviews
    Worst experiance. By the time we entered one lady attended and shown path toward respective section.after 3 to 5 min wait 3 sales persons are fighting to not to attend . We finalised one necklace of 23.82 grams and we requested to remove the chain.which is ~ 3grams.and wastage thet charged 16.58% And staff is stubbon to reduce the price. And with great difficulty they reduced ₹75.😟.(product cost was ~144200) And here comes the star. After billing they are refused to give thread which we will use to wear.🤔 Staff was arrogant ,initally we thought of investing in monthly scheme.but after this we lost intrest. More over staff is advicing to buy thread from out side fancy shops which last longer. Think twice before you visit this store.(brodiepet branch). 🫡While bringing to billing sales person dropped the ornament.
    2 people found this review helpful 👍

  • 2/5 RamaKoteswara Rao K. 1 year ago on Google
    Sales Personnel management is very bad. In yesterday purchase four Sales men were changed. And also some are inexperienced. On enquiry some are temporary. Yesterday we purchased in GRT, TANISHQ, LALITHA ..ONE SALES MAN ONLY ASSISTED TILL BILL PAYMENT. YOURS IS VERY OLD SHOWROOM AND PREVIOUS CUSTOMER SERVICE IS GOOD. IT SEEMS YOUR CUSTOMER SERVICE QUALITY IS DETERIORATED. I ALSO REPORTED IN VISITORS BOOK. IT IS NOT ONLY MY EXPERIENCE SOME ARE ALSO REPORTED LIKE IN VISITORS BOOK. HENCE IT IS VERY NECESSARY TO IMPROVE CUSTOMER SERVICE.
    2 people found this review helpful 👍

  • 1/5 Bhaskar K. 1 year ago on Google
    Worst of customer attention nowadays, strongly recommending not to visit if you haven't min 2 hours time to wait at Khazana, even parking is also a huge issue with waiting
    2 people found this review helpful 👍

  • 3/5 Namburu Naga sri charmika c. 2 years ago on Google
    A delightful visit and such a wealth of jewellery available over here.....I am pleased with the elegant feminity and compliment to the craftsmanship and design of DIAMOND 💎 Jewellery. KHAZANA provided outstanding service and helped us to select a simple, elegant and classy jewellery by DEVI garu❤️❤️❤️ such a friendly nature towards the customer and giving her best over the jewellery selection for us....we loved her service much more...🙂🙂
    2 people found this review helpful 👍

  • 1/5 Chinna R. 2 years ago on Google
    It has worst ,lazy staff,no response in Guntur brodipet branch.irresponsible staff,no respect to customers,no good service
    2 people found this review helpful 👍

  • 1/5 Srinivasa Lahiri C. 4 months ago on Google • 111 reviews
    We went to exchange a product bought at their store. Mr. Kamesh at purity checking is utterly useless. He takes toooo long to respond back to a simple question. He is lost in his own world. And he doubts the quality of their own products. I took the same product to another jewelry brand and they exchanged it immediately. Will never again go back to this store.

  • 2/5 Kumara Raghavendra (. 2 years ago on Google
    Too slow process. It took almost 5 hours to exchange the gold here. Employs are too lazy
    1 person found this review helpful 👍

  • 3/5 sriram p. 3 years ago on Google
    This is not the best place out of the visited jewellers for sure. There are goods and bads in our visit. Here's is our experience with them. Long story to go. Good part is they don't charge too much like other renowned brands. There's no need to bargain and they try to give best price. They have good collection as well. But here is our bad experience: Staff do not care about the customers. We waited for 10-15 mins for the staff to receive us and show and ornaments. We then realised there were many people waiting like us for the staff. If the staff have one customer, they do not care about others. They were polite but not responsive. Still we saw the product and proceeded to purchase after 10 mins as we liked the ornament, and staff handed over the estimate and asked us to go to booking counter. When we went for billing, there's much crowd standing as the billing is slow. They have got the ornament without showing weight in weighing scale and asked us to pay. When insisted they asked us to talk to staff who has shown the ornament for the same. After discussion they've shown the weight with the tag. Finally after purchasing, weight was .010 gms less than mentioned in the tag. When we asked the billing staff, they said that's negligible and they'd consider only one number after point also they are saying the weighing scale might not be accurate to point digits. It's funny that the reputed company staff is saying this. One more point, not sure why every staff would insist us to take a scheme irrespective of the purpose we visited. And you get better schemes in other jewellers. Overall it's a very bad experience through out the visit. We thought of purchasing another ornament initially and we dropped the plan to buy from them and went to other jewellers where we had a good experience.
    1 person found this review helpful 👍

  • 4/5 Teja P. 2 years ago on Google
    All types of new models available..
    1 person found this review helpful 👍

  • 3/5 Riyaan R. 1 year ago on Google
    Great place to visit if you are rich to buy jewellery else there is panipuri stall opposite to it if you don't have money and want to waste your 🤣🤣🤣 no need to get in
    1 person found this review helpful 👍

  • 4/5 ramya y. 4 months ago on Google • 31 reviews
    Would have rated 5 stars if the staff in payment/delivery counter are little organized and educated. Went in to buy a small diamond necklace and quite impressed with wide range of design they have in diamond collection. Sales person Mr. Hussain and other sales person(forgot to ask name) are really patient and showed each and every design they have in our budget. Their diamond earrings collection is also pretty decent and cute. They have wide range in budget and kids friendly diamond earrings. I ended up buying a pair of earrings too. Totally satisfied with their service and designs. Only issue I faced was there was only person handling delivery and payment and people sitting beside him are just mocking and passing comments.

  • 4/5 P Obul Reddy and S. 2 years ago on Google
    Nice design jewellery and very good sales staff

  • 4/5 mir m. 2 years ago on Google
    The designs are very good. The billing and exchange are quite transparent and clear.

  • 5/5 Zaalima Z. 7 months ago on Google
    Excellent collection...great range of variety in this branch ...but it's always busy and customers need to wait

  • 5/5 RAVI K. 9 months ago on Google
    Friendly and quality best jewellery

  • 1/5 CHARAN S. 1 year ago on Google
    Worest service,literally cheating customers and least bothering of the customer needs and product damages. Very very worst service particularly Mr SAI store incharge

  • 2/5 Lakshmi P. 11 months ago on Google
    Quite expensive...... VA is being charged heavily on small n simple designs as well..... Hefty price on stone cost with zero buy back ..... I don't find anything attractive going here n mking purchase..... Lil bit of disappointed experience.

  • 1/5 siva k. 1 year ago on Google
    Very very worest service provided. Even after purchasing gold worth of more than 10 lkhs. And least bothered for the customer requirement

  • 2/5 PS A. 1 year ago on Google
    JEWELLERY DESIGNS R GOOD BUT TO MUCH EXPENSIVE EVEN WE PAY THE SCHEMAS THEY ONLY ALLOW 18% BUT ALL ITEMS R MORE THAN 22% THEN WE HAVE TO PAY EXTRA AMOUNT. AND STONE COST ALSO TO HEAVY FOR SMALL ITEM THEY CHARGE more than 10000 so NO USE

  • 4/5 Beig J. 1 year ago on Google
    Good experience, have new collections

  • 1/5 hamidulla s. 1 year ago on Google
    I don't want to give 1 star rating also.. They play cheap tricks with customers, Weight also not accurate.. Don't go to Khazana for purchasing gold.. Cheap shop.. They do always unethical business ..

  • 5/5 Suleman S. 1 year ago on Google
    Gold schemes are good so I have taken Gold scheme.For that they have given gift also. Staff are well behaved and very patience to show

  • 4/5 Ragavamsi R. 2 years ago on Google
    Khazana is a preferred jewelery store of my family. New collection is good. Plenty designs for young as well as older customers.

  • 2/5 SHAIK S. 1 year ago on Google
    I have visited this store twice, they kept waiting us more than 15-20 mins. Few members of the staff are keeping the things here n there(showcase as busy)and few are chit chatting. I asked the price of a silver plate to an executive there,he have shown attitude and asked me to wait 15 mins to give estimated price (not calculated). Please teach ur staff some manners how to treat a customer and also please recruit some staff to attend customers. Please learn from GRT, Malabar and Bluestone how to treat customer.Anyway no plans to visit again.

  • 1/5 Neelaveni D. 1 year ago on Google
    after purchasing gold we have taken a scheme for 1000rs we have done a upi payment it is successful at our end but they told they not received the payment after 10days they told they have recieved the payment come to branch and sign a form we will refund amount to ur account after completing formalities they to again 3-5 days almost 15 days still not refunded By purchasing gold and taking schemes visiting khazana making us mental tension for them it's a small amount think once if it is in lakhs also same process its seems manager only confirmed that there are so many pending transactions it seems So think twice while making payment here in other shops and apps will refund refunds max 3 days for UPI transactions. dont take mental tension by shopping here take care all of u....

  • 3/5 Dileep P. 1 year ago on Google
    Just Ok experience. Everything is ok only. Showroom looks good that's it

  • 1/5 haseena s. 1 year ago on Google
    Worst experience . I have waited nearly 1 and half hour for billing . Improper response of staff. Near billing only one person is available. Lot of people are waiting at billing counter . Staff behaviour is not good

  • 5/5 sunkara t. 1 year ago on Google
    Good service and patience from the staff. Even though it's late for them, they have waited to resolve our issue post closing hours also.

  • 4/5 Syed.khaja A. 3 years ago on Google
    Well I am not about gold Industry,I don't know about gold quality and durability... But it's a Nice atmosphere there, decent maintenance,polite staff Yearly Gold Schemes Available 🤗🤗🤗

  • 4/5 Gangireddy. K. 2 years ago on Google
    Good quality and lot of designs

  • 1/5 Mukiri S. 2 years ago on Google
    Worest service customer problem not solving the workers irresponsible staff

  • 3/5 maha l. 2 years ago on Google
    Payment system is not good, too much time we have to wait

  • 5/5 Bandi A. 2 years ago on Google
    Best and quality gold shope

  • 4/5 Venkatesh K. 2 years ago on Google
    Gold ornament designs are looking good.

  • 4/5 seetharamudu b. 2 years ago on Google
    Good experience with gold, With silver bad experience check properly..

  • 1/5 Mamillapalli Vineela C. 8 months ago on Google • 1 review
    Worst experience...... Yesterday afternoon I bought a bracelet and by yesterday evening the floral design got separated from the bracelet...... 12 days after purchase when I visited the showroom for repair, the response from staff was so careless and arrogant... (Edited).
    5 people found this review helpful 👍


Call +91 863 663 3900 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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