Very bad experience. Most of the time, there is no trainer in the gym. At the time of registration, they claim lot of facilities like group classes, yoga, aerobics, zumba and other work outs. However, in reality there is nothing. They were saying that they will call certified les mills trainers, but now they are saying that there will be LED screens and we can do workout just by looking at the screen. I joined this gym with lot of hopes, but now I can foresee that it was not a good choice. Most pathetic experience of life. EDIT 1: 2 Months post my first review As of now, there are some positive changes happening. 1) Trainers are really good. Bipul, Manish, Sunny Paji and Har Kaur; all are awesome. 2) Group classes have started such as Yoga. Plans for Bhangra and Aerobics are on. 3) Events are happening every month to keep motivation high. ++ 4) Got my good quality Bag and Shaler :) :) 5) My earlier comment about Les Mills classes is still valid. There is a need to check how get the best out of these classes. Else, It just an additional cost to Gym. No one is really doing these classes. 3.5 starts now. Hope to see more positive changes...

(Warning) This gym is the laziest I have ever encountered during the enrollment process: I visited this gym only because it is located near my home. As soon as I arrived at the reception desk and inquired about membership and price, the receptionist responded that the information was posted on the table. His attitude was that you should read. Your question will not be answered by me. Then he instructed me to explore the entire gym on my own. I asked him whether he had a trainer for cross-fit exercises. He responded that this type of exercise does not have a trainer. As a result, they will not be able to assist you. As a matter of fact, he was delighted to inform me that every Sunday the gym is closed. Technically, you can only use a workout machine without assistance. The entire conversation lasted only 2-3 minutes. This gym is the least bothered and is not interested in entertaining its customers, nor is it interested in talking and walking with them. Thanks for being honest with me about your incompetence and laziness before wasting my money. So think twice before you join.

They only call you when either they want you to enrol or your membership is about to expire. The manager is unavailable most of the time if you want to discuss anything. False promises are their usp.

One of the worst gym you can ever find. No matter what they say on the first day but they won’t turn on the AC at any cost and they really don’t know how to talk. They will threaten you on every thing you say. The trainers are least bothered about the exercises or the form. Definitely not recommended for people in their right mindset.

This Gym is surviving only because there is no other gym around this vicinity. Too crowded and the maintenance is poor. Although they have all sorts of equipments they're not maintained properly. Since it is crowded during early evenings, you will have to wait for each workout. The threadmills are occupied almost all the time. The mats are dirty and soiled. The towels provided are quite old. Totally not worth your time and money.

One of the best gym in Sector 55 Gurgaon. This gym is equipped with best of class weight training machine and accessories. It also hold classes on Zumba, Yoga, Bhangra and many other forms of exercise. Has good trainers to ensure correct trainings and take body assessment in regular intervals to suggest best personal trainings as per your need. It also has a huge open area on top floor to carry out various activities.

Absolute worst customer service I have ever encountered from a gym.They do not hold their employees accountable.I am mislead by one of their employee regarding extension of my membership.Furthermore, the management refuse to even apologize for his employee’s action.The gym fails to meet the minimum expectation that we as a consumer should expect. Poor coordination within the management!!!

Prices are too high, services are low and the gym owner doesn't even lets you turn on the AC at all.Doing cardio is nightmare here because of that and most machines are old and don't work properly. Also the trainer isn't available in the morning ever

Fluid is one of the best gym in area sector 10a.. all trainers are well trained.. and they provide good services.

It is one of the best gym with great amenities..I love working out here. And recommend everyone to join it.😍

New gym with good equipments and studios

Worst experience ever.

Edit: The rating was lifted from 1 star to 3 stars because after my initial critique of the customer service, the company was very responsive and eager to make up for the poor experience. Bottom line: Good offers compared to other gyms in the area and dedicated customer service once the wheels start rolling. Original Post: How to lose a client before even the contract was signed. I considered Fitness Hook before my current contract at another gym would expire. Unfortunately, the website is not clear in terms of prices: 60% off the rack rate during "sunny hours". So, what are sunny hours? I contacted the gym via the contact form on their website and twice via the email address, which is stated on the same page. Every time without any reaction whatsoever. Apparently, there are enough clients or it is expected that people show up personally to have simple questions answered. A pity, Fitness Hook. Customer service does play a role.

It is one of the best gym 💪 with great amenities. I am doing workout here at last One year And recommend everyone to join it😍

Here you Can make your dreams come true.

Good place

One of the best gym in sector 10a. With dance class facility available

Good gym, nice trainers. Highly recommend.

I'm doing workout here from last 1 year, best in the sector, I I recommend to all my friends to join

Nice eqquipment and great trainer. Machines are Good. And regular bmi checks helped me gain my physique

It’s a nice gym , good equipment and trainers specially kunal sir is very helpful . Front desk staff is polite and attending ( Gautam and Puneet)

Gurgaon one of the best n happening place for workout

It's an okayish gym now a days considering the price and equipment. The challenge with the summer time use of gym is the non availability of AC. If you're not a particularly gym buff the gym will serve your needs but if you're someone with serious training regime then this may not be an ideal gym

Nice gym

I can't aford it

One of the best gym in gurgaon with awesome machines and ambience. Keep up the good work guys. Love जिममिंग @ fitness hook

Joined this gym in march 2022 only..post covid. Really disappointed..no trainer, no staff to attend, ACs are switched off in this hot weather of april. And at 9 pm they close the gym which is too early.

After COVID I was afraid of going to gym due to social distancing and security measures taken at the gym. But all my worries are gone after coming to fluid gym. There are proper timings slots and I workout with social distancing and in properly sanitized environment. Lock down made me quite lazy and unfit. Now I am back in action with proper gym and trainers. Workout is definitely the best solution to improve your immunity and fight with COVID. Thanks Fluid Gym.

Best place for workout, good atmosphere, well trained trainers they are very humble and helpful specifically Kunal sir very good motivater and good speaker, front desk staff kind and humble(Gautam and Punit)

Very good gym good machine. Staff and environment is good

Good

Amazing place

Awesome place

Gym services are too good 👌 Trainer are helpful

Nice place for workout

Fantastic gym plenty of equipment so you're not waiting about and the staff is very helpful

Nice place

Awesome place

Nice place

Excellent services Trainers are too much helpful and supportive

One of the best gym in sector 10a

Best trainer sunny numberdar

great environment to workout!! helpful trainers

Excellent Good services trainer are too best

Helpful trainer ...

Nice place

Best gym in sector 10a

love this place

One of the best gym in this sector

Awesome place

Great!

Location - 4/5 Parking - 5/5 Entrance - 4/5 Staff - 4/5 Interior - 4/5 ( For the price it’s really good ) Value for money - 5/5 - The gym looks promising and the open gym upstairs is kinda something new. - Personal training might not be the best option but the gym looks really good for the price.

love working out with you guys. been with many gyms but your services are definitely the best. instructors and machines are excellent. diet consultation has given me huge benefits.well done keep-up

Gym has most of the facilities needed in a above standard gym. It includes steam room lockers shower towels. Also activities happen on a daily basis. Have a nice cross fit area as well.

Good experience

Ambience is good, good music

Lady sitting in the Management does not have any sense of talking. We got a quotation 2 days ago and in 2 days the quotation changed. She was not ready to accept the quotation which we received in writing. I was even trying to refer some of my friends but after this incident I will think about it.

Great gym

Nice

Nice Gym

Fabulous

Good trainers New equipments

A good place to work out.

Trainer are good.

Superb gym in sector 55 area, cross fit section is huge. Open all days, Holiday on 15th every month.

Its nice

Very well organized...open 7 days a week

Fantabulous gym equipped with advanced level machines and excellent trainers.

PERFECT PLACE TO STAY FIT AND HEALTHY IN THIS MODERN ERA...

Nice gym, esp the 4th floor with cross training equipments and machines.

One of the best health club in gurgaon ,all staff is very helpful ,trainers are excellent positive atmosphere.must visit once.

Decent gym with good number of equipments. The trainers are not so good though

2 out of 6 treadmills are not working, out of remaining 2 are really dangerous to run on as they may stop suddenly and could lead to an injury.

Gym is Good in the location. But........ Had a very bad experience...... compared to other i visited in the areas..... Trainers are not much supportive....May be due to their personal clients. Marketing Person is also not supportive.

Best place for workout great ambience neat and clean gym friendly people crowd....trainer are awesome they guide you according your body what wants ..... specially Kunal sir he is "killer"person he is very knowledgeable about this field totally I m full satisfied with gym service Front desk staff is very kind and humble (puneet and gautam)

Best Gym in Gurgaon sector 10a

Good quality equipments. Variety of machines are available for each muscle training. Professional staff. Very nice crossfit area.

Nice place to do Gym. Nice trainer. Very helpful

Biggest gym in the sector. Incredible equipment and good crowd. The staff are really nice and friendly people. They will help you on everything and make sure you're doing fine. I strongly recommend this gym to everyone. ☺️

Overall a nice experience. Facilities provided are better than other Gyms

One of the best happening workout place in this sector

Good facilities and healthy atmosphere.

One of the best place for workout

Good gym in that area

Very nice place for workout with a healthy environment and caring staff.

Very nice place to work out

Awesome.

Great gym with all facilities Little expensive but if you take 3 months or yearly package then it will be very affordable

Excellent Gym. Good facilities and you feel that energy.

Nice gym with reasonable space with good ambiance. Built in 2 floors.

A big blot in name of gym,where fancy equipments are there, yet trainers are for namesake ;who keeps on cajoling its client to go for personal training, otherwise they remain invisible for those who do not opt for their personal service.

Great GYM