Very helpful and fast response. Order confirmed rapidly and delivered immediately. Very happy thanks tot he team at Avola.

Sehr kompetent, ich habe es genossen eine Maschine zu kaufen. Hier nimmt man sich Zeit bei der Beratung und nach dem Kauf gibt es eine ausführliche Einweisung. Einfach mal mit Profis arbeiten. (Translated by Google) Very knowledgeable, I enjoyed buying a machine. Here you take your time with the advice and after the purchase there is a detailed briefing. Just work with professionals.

(Translated by Google) First I gave our portafilter machine and a few weeks later the espresso grinder for repair. The staff are all incredibly nice. The repair was explained by photos. The machine runs better than it did right after the (new) purchase. The advice was great. If I have any problems with espresso making, I will definitely come back here. (Original) Ich habe erst unsere Siebträgermaschine und wenige Wochen später die Espressomühle zur Reparatur gegeben. Die Mitarbeiter sind alle unglaubllich nett. Die Reparatur wurde durch Fotos erläutert. Die Maschine läuft gefühlt besser als direkt nach dem (Neu-)Kauf. Die Beratung war super. Bei Problemen mit der Espressoherstellung werde ich ganz sicher wieder hierher kommen.

My ECM Elektro Due broke down and I got all spare parts fast send to Sweden and even some phone support and advice for the repair. Great customer service. Good product quality. Good price. Fast shipping. Well packaged. Happy returning…

This is the best site I found for support and parts for my Rancilio Silvia. They have all the parts I need and are very helpful in terms of guiding on what to buy and also how to install. Will be my preferred supplier for everything espresso!

While looking for a qualified dealer for Torre portafilter machines, I came across Salvatore Avola and his team in Wuppertal. From the first email to the fine-tuning with Torre in Milan, including custom-made according to my wishes, to the delivery to Austria with a shipping company, everything went completely smoothly. You have to find such a passionate seller first! Big thanks for everything and see you soon. Best regards from Vorarlberg, Your Dr. Oliver Krebes

(Translated by Google) Absolutely great!!! Our ECM was defective after 10 years. After reading the reviews I couldn't believe it. They really are that good or maybe even better. There was nothing to complain about. Repair was explained in detail and with great patience. Deadlines and cost estimates were met perfectly. Please continue!!! (Original) Absolut Top!!! Unsere ECM war nach 10 Jahren defekt. Nachdem ich die Rezensionen gelesen hatte, konnte ich es kaum glauben. Die sind wirklich so gut bzw. vielleicht sogar noch besser. Es gab nichts zu beanstanden. Reparatur wurde detailliert und mit großer Geduld erläutert. Termine und Kostenvoranschläge wurden perfekt eingehalten. Bitte weiter so!!!

(Translated by Google) We were guests at the barista course, led by Thomas, at the Barese in Dinslaken. It was very, very entertaining and informative. Definitely recommended for all coffee fans and definitely recommended to do the course with Thomas !! We laughed a lot and heartily !!! (Original) Wir waren zu Gast beim Barista Kurs, geleitet durch Thomas, im Barese in Dinslaken. Es war sehr, sehr unterhaltsam und informativ. Unbedingt zu empfehlen für alle Kaffee-Fans und unbedingt zu empfehlen den Kurs mit Thomas zu machen !! Wir haben viel und herzlich gelacht !!!

(Translated by Google) Just great. I was helped competently, friendly and patiently in the search for spare parts for my Bezzera 09. Shipping was extremely fast. And this isn't the first time I've experienced this. In the past, I needed a new pump some time ago, and I had had similarly good experiences. (Original) Einfach nur Super. Es wurde mir bei der Ersatzteilsuche für meine Bezzera 09 kompetent, freundlich und geduldig geholfen. Der Versand war überaus schnell. Und das erlebe ich nicht zum ersten Mal. Auch in der Vergangenheit, ich brauchte bereits vor einiger Zeit eine neue Pumpe, hatte ich ähnlich gute Erfahrungen gemacht.

(Translated by Google) The heating of my 2 group espresso machine had burned out. Since I have a very rare SanRemo machine, I didn't have much hope of getting a suitable replacement part. But at AVOLA, an employee went to the trouble of looking for a suitable spare part in the warehouse. You can also get very good tips for operating an espresso machine there. In any case, it is worth going there once, the shop is highly recommended. (Original) Die Heizung meiner 2 Gruppigen Espressomaschine war durchgebrannt. Da ich eine sehr seltene SanRemo Maschine habe, hatte ich nicht viel Hoffnung ein passendes Ersatzteil zu bekommen. Aber bei AVOLA hat sich ein Mitarbeiter die Mühe gemacht und ein passendes Ersatzteil im Lager rausgesucht. Außerdem bekommt man dort sehr gute Tipps für den Betrieb einer Espressomaschine. Es lohnt sich jedenfalls einmal dort hin zu Fahren, das Geschäft ist sehr Empfehlenswert.

(Translated by Google) We regularly order spare parts for our workshop from Avola. Apart from the very well sorted and extensive range, the service is unbeatable. The employees are fast, competent and always trying to find a solution. Many thanks for the good cooperation (Original) Wir bestellen regelmässig über Avola Ersatzteile für unsere Werkstatt. Abgesehen von dem sehr gut sortiertem und weitreichendem Sortiment ist der Service unschlagbar. Die Mitarbeiter sind fix, kompetent und immer um eine Lösung bemüht. Vielen Dank für die gute Zusammenarbeit

The site and prices its on of the best that i see . The team are great . Many thanks !!

While rebuilding a Pasquini Livia 90 purchased on the internet that was not in as good condition as had been posted, I’d exhausted every possible service/parts provider in the States for help to no avail. I was told parts were no longer available or out of stock indefinitely. Or worse my inquiries were never answered. Warily, I looked across the pond and thankfully found Avola. Avola’s service is unparalleled. They were able to provide parts no one else could locate (even those I was told were no longer available) and, when out of stock, were able to assure me an actual restock date! Avola was always willing to answer questions no matter how simple or to troubleshoot when things got complex. They also have staff who can help those unable to converse in German. This is an excellent company who can get you on your way expediently.

Shipped the spare parts I needed for my Elektra Microcasa in no time. Competitive prices and excellent and quick services! Carsten, Switzerland

Super friendly, competent and fast customer service.

Very quick service and good dialog around parts.

Amazing Service, shipping to UK took only 3 days. I have an ECM Synchronika and they have the largest selection and best overview with searchable diagram breakdowns of every machine imagineable. Best replacement part i.d. system I have seen of any online shop, period! Called for advice and they knew my machine (as they service machines as well), helped diagnose the problem, helped with alternative parts for better longevity (LM vacuum breaker in this case and stainless T connector as ECM plastic piece has issues) and made suggestions on how to install the part and improve reliability. Prices are fair, more reasonable than most UK shops even with shipping. Highly recommend!!