(Translated by Google) I was first approached by a nice saleswoman and when I showed interest, another saleswoman came straight away and pushed the nice girl away and said she had no idea. That is not how it works! Then I was boldly called the first name. I felt like I was in the bazaar. So the woman/saleswoman is so clumsy, for my taste she belongs in a pub as a barmaid. (Original) Ich wurde erst von einer netten Verkäuferin angesprochen und als ich Interesse zeigte, kam sofort eine andere Verkäuferin und hat die Nette quasi weggedräng und meinte sie hätte keine Ahnung. Das geht gar nicht! Dann wurde ich dreist geduzt. Ich kam mir vor wie auf dem Basar. Also die Frau/ Verkäuferin ist dermaßen plump, für meinen Geschmack gerhört die in eine Kneipe als Barfrau.

If you want good advice, you have to go here. I recently bought my new watch here and had great advice and a really patient saleswoman. I would like to thank you once again for this. I will definitely come back again and again

Great service, friendly approach. Everything was done immediately on site. Then I know where I will get the next watch. Thanks!

I come from Hanover and called the Bremen store because I need an extension for my existing watch. Unfortunately there is no longer a branch in Hanover. As store manager, Ms. Gutsch found a super customer-oriented solution. The phone call was extremely friendly and very satisfactory. Thank you very much, I would make a special trip to Bremen the next time I buy a watch.

I just wanted a voucher at Fossil in the Waterfront and asked politely, the two ladies didn't know how to issue a voucher at all. I said just ask your manager how it works, and I was told that maybe I should just come back next week, that way you can get rid of customers.

Nice

I have often bought a watch there and always had the battery changed there, it was never a problem. Today I went there again to have my battery changed and I was told in all seriousness that I had to leave it there and can pick it up again in a week, two employees were on site and there were 3 people in the store with me, so literally there was nothing to do, I was just told that they were now on short-time work and couldn't change the battery, that takes time a week, what previously took two minutes now takes a week, that's what I call customer friendliness. For me it was the last time I bought a watch there; luckily there are a few more shops on the waterfront. The battery was changed immediately one store away.

I was advised by lovely Yağmur and it was great! The lady was very helpful and professional! It's rare to find such a valuable employee :) I'm very happy with the service and the watch :) Thank you!

(Translated by Google) I like going to Fossil but on Saturday I almost canceled my purchase, very unfriendly salesman, especially the young man 😏 (Original) Ich gehe gerne zu Fossil, aber Samstag hätte ich fast meinen Einkauf storniert, sehr unfreundlichen Verkäufer, vor allem der junge Mann 😏

(Translated by Google) Great service, came with a broken watch and went out again after less than 15 minutes with a good one. Great advice, great service are very satisfied. I would recommend it to everyone. (Original) Toller Service, sind mit einer kaputten Uhr gekommen und nach nicht mal 15 Minuten mit einer heilen wieder rausgegangen. Tolle Beratung, toller Service sind sehr zufrieden. Würde ich jedem weiter empfehlen.

Luxury brands, very nice packaging. The stuff working there is very nice and freandly. Helping you choose the perfect gift for any occasion!! The sell bags, wallets ,belts,Keychain and more real leather goods!! Very good place to go

(Translated by Google) When looking through you had the feeling that the staff was afraid that you were stealing something, they didn't speak to anyone but they immediately stood in front of you and looked at you the whole time. My personal feeling, but maybe you're not a typical clientele of buyers (Original) Beim durchschauen hatte man das Gefühl das das Personal Angst hatte das man was klaut, sie sprachen mit keinem aber sie stellten sich sofort vor einem und schaute die ganze Zeit auf einem. Mein persönliches Gefühl, aber vll ist man auch kein typisches Käufer Klientel

TOP!!!!

(Translated by Google) I would be welcomed on 19,02,22 by very nice staff with friendly smiles 😃. Advice was also very helpful and friendly, I can only recommend it. Another star from me 🌟 extra (Original) Ich würde am 19,02,22 von sehr nette Personal mit freundlichen Lächeln 😃 empfangen. Beratung war auch sehr hilfreich und freundlich gelaufen kann ich nur empfehlen. Von mir noch ein Stern 🌟 extra

(Translated by Google) Very very satisfied 👍 Great service extremely friendly staff. I can only recommend. (Original) Sehr sehr zufrieden 👍 Super Service extrem Freundliches Personal. Kann ich nur weiter empfehlen.

(Translated by Google) Was once again very nice here. Very friendly and attentive service. 😊👍 I left the store satisfied and happy. We recommend!!! (Original) War mal wieder sehr schön hier. Sehr freundliche und aufmerksame Bedienung. 😊👍 Ich hab den Store zufrieden und glücklich verlassen. Sehr zu empfehlen!!!

(Translated by Google) Definitely never again! Friendly advice but incredibly bad service! We were simply dispatched and then left hanging, even when asked, nothing happened! After 1.5 years we were "referred" to another store ... They helped us very courteously. (Original) Ganz sicher nie wieder! Freundliche Beratung aber unglaublich schlechter Service! Wir wurden schlicht abgefertigt und dann hängengelassen, auch auf Nachfrage passierte nichts! Nach 1,5 Jahren wurden wir dann an einen anderen Store "vermittelt"... Dort half man uns dann sehr zuvorkommend.

Wenn es noch mehr Sterne geben würde, wäre es hier angebracht!! Super nette Mitarbeiter.. so müsste es immer sein 👍👍

(Translated by Google) Very nice and competent. Bought a Hybrid HR today. I always like to come here. We now have the third Hybrid HR in the family. Great SmartWatch (Original) Sehr nett und kompetent. Habe Heute eine Hybrid HR gekauft. Komme immer gern hier her. Wir haben jetzt die dritte Hybrid HR in der Familie. Tolle SmartWatch

I wanted to have the battery of my watch replaced here. The first time I was there, I was told to come back next week and then it would be there. Then I called them the next week and was told they didn't have any, but they could order one and to call back a few days later. The next time I called, they suddenly couldn't give me any information on the phone and told me to come to the store. In the store they told me that they didn't have them at the moment, but that I should come back in two hours and then they would have them. Two hours later they didn't have it again, but were then put off by saying that they could order the battery and it would be there in 2-3 weeks.

We were there on Tuesday August 10th, 21 shortly before closing time because of a defect in the bracelet of my watch. The very friendly and helpful dark-haired saleswoman took care of our concerns immediately. Luckily she also had the right spare part, which was due to the saleswoman's very good and organized collection. The repair was done very quickly! Top service and great employee. Would love to come back to this store.