Mavis Medix Clinic image

Mavis Medix Clinic

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👍👍 I can’t say too much specifically to the clinic as I only visited several times - with my limited interaction it’s overall positive. I would like to say that we are so grateful to have Dr Sarca as our family doctor. She’s patient, thorough and never rush patients. It’s always great talking to her an... People often mention Khan, clinic, doctor, staff, family, Sarca, time, recommend, Medix, care,


Address

4-780 Burnhamthorpe Rd W, Mississauga, ON L5C 3X3, Canada

Website

mavis-medix.com

Contact

+1 905-277-5454

Rating on Google Maps

4.40 (112 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 3 PM
  • Sunday: Closed
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Khan (33) clinic (32) doctor (30) staff (26) family (25) Sarca (20) time (19) recommend (17) Medix (17) care (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julian G. 2 years ago on Google
    I can’t say too much specifically to the clinic as I only visited several times - with my limited interaction it’s overall positive. I would like to say that we are so grateful to have Dr Sarca as our family doctor. She’s patient, thorough and never rush patients. It’s always great talking to her and she explains everything clearly.
    5 people found this review helpful 👍

  • 5/5 Arif A. 5 months ago on Google • 114 reviews
    I've taken my uncle here on last Friday. Staff and Doctor were super supportive. Dr. has checked my father in law thoroughly. Highly recommended for anyone who cares for their relatives. Place was very clean and hygienic.

  • 5/5 POOJA K. 5 months ago on Google • 3 reviews
    Dr.Khan is incredible! She is kind and compassionate, with excellent communication skills. I love that she is so knowledgeable and makes sure I understand every step of my diagnosis and treatment. I always feel my concerns are heard and she takes her time with appointments. I highly recommend this doctor. Dr khan is seeing me and my baby since I got pregnant..my daughter got her piercing today...it was so easy..and comfortable and in a sterile environment...I uploaded a photo of my happy baby after 1 min of piercing...it was that smooth..
    2 people found this review helpful 👍

  • 5/5 Neha F. 2 years ago on Google
    I have nothing but good things to say about this clinic. With the help of Hadeel and Dr Khan, I've been able to turn my life back around again. Dr Khan and Hadeel both helped me realize that there's nothing wrong in taking medication to manage a chronic health condition, and by letting them help me I've not only gained my confidence, but I've also gained my life back. Working with Hadeel especially, has helped me grow as a person. Her constant support, encouragement, and charisma is what has guided my on this journey and I don't have enough words to thank her. Along with Dr Khan of course, Hadeel is one of the core reasons that the clinic and program is so successful. Her smile and positive energy radiates throughout the clinic and helps patients continue to persevere through the good times and the bad times.
    2 people found this review helpful 👍

  • 5/5 Bushra A. 1 year ago on Google
    This is the best place ever for your health, I went there and I met a physician his name is Hatem Naal. After I got birth I faced many problems. Doctor Hatem was a good communicator, organized and conscientious. Moreover, he is an empathetic person and treats his patients humanely. The staff is nice too. I would suggest this place to everyone.
    2 people found this review helpful 👍

  • 3/5 Cami B. 2 years ago on Google
    My 3 star review is a cumulation of the review for the doctors, the front desk staff and the manager. The doctors and front desk staff have a 5 stars from me, the manager 1-2 stars. He doesn't wear his mask most of the time, nor a visor, not even when around the front desk staff. Everyone else wears their masks but him. This makes the place look kind of unsafe and unprofessional, which is not fare to the hard work of the doctors and the front desk staff.
    2 people found this review helpful 👍

  • 5/5 Olena K. 1 year ago on Google
    My family visited this clinic many times. Our family doctor is Dr. Dana Sarca. This is one of the best doctors I've met in Canada. She does care about her patients. We all appreciate everything she does for us
    2 people found this review helpful 👍

  • 5/5 Peaceful G. 1 year ago on Google
    I've been a patient with Dr. Hatem Naal at Mavis Medix, and I can't speak highly enough of his sincere level of care. Dr. Naal is an incredibly knowledgeable and compassionate doctor who truly cares about his patients. He took the time to listen to my concerns and answer all of my questions, and I never felt rushed or like he was trying to move on to the next appointment. The office itself is clean, modern, and welcoming, and the staff are all friendly and professional. I felt well taken care of from the moment I walked in the door. They also have a reputable Guardian Pharmacy right within their location. I've found the prices to be very reasonable with insurance and the absolute ease of picking up my prescribed medication. Overall, I would highly recommend Dr. Hatem Naal and Mavis Medix to anyone in need of medical care. If you're looking for a doctor who truly cares about your health and well-being, Dr. Naal is the one to see. Thank you, Dr. Naal and the Mavis Medix team, for providing such excellent care!
    2 people found this review helpful 👍

  • 5/5 Divyesh K. 1 year ago on Google • 8 reviews
    Mavis Medix is a wonderful clinic that provides exceptional care and service.Dr.Naal is wonderful doctor who listen to u very carefully about all your concerns very patiently and give solution to all things.he is taking care of my baby from day 1 and baby also enjoys her. Dr.Khan is extraordinarily doctor. She is always willing to answer any questions and concerns. The staff are equally impressive. They are always willing to assist with anything. Overall, my experience with Mevis Medix has been exceptional. I have never had any troubles during appointments, and I have always felt that my health and wellbeing are their top priority.
    1 person found this review helpful 👍

  • 5/5 gloria c. 3 months ago on Google • 3 reviews New
    I went to Dr Khan on a referral from my family doctor. At that time I was mostly confined to bed for over 3 yrs from a back injury. Dr. Khan set me up on a pain program and once that was under control she set me up on another program to deal with my weight. The staff at Mavis Medix are second to none. Thank you for helping me. It is a debt that I can never repay.
    1 person found this review helpful 👍

  • 5/5 Tamara G. 1 year ago on Google
    If you're someone whose looking for a good family doctor and a clinic with real good service this is the place for you. Dr. Hatem Naal is one of the best I've been to. He's a very patient Doctor who likes getting to the root cause of a problem as soon as possible and treating it right away. That's something I really like and haven't seen it elsewhere.
    1 person found this review helpful 👍

  • 5/5 Ayesha O. 1 year ago on Google
    Extremely satisfied with the whole staff at mavis medix. They are very accommodating and friendly. Highly recommend Dr. Hatem Naal as a family physician. His attention to details and constant followups related to the issues makes him a very reliable family doctor.
    1 person found this review helpful 👍

  • 5/5 sajjal e. 11 months ago on Google
    My experience with Dr Khan and Dr Naal has remained extremely pleasant. Every time I visit Dr Khan makes sure to fully understand all my needs and concerns and I highly recommend if anyone if looking for a family physician that they enroll themselves here.
    1 person found this review helpful 👍

  • 5/5 baljeet b. 11 months ago on Google
    This clinic has truly been a miracle for my family and I. Intially discovered them during the peak of the pandemic when many physicians including my own were not seeing individuals in person, yet Dr. Saima Khan was! An amazing doctor who truly goes the extra mile for her patients whether it be advocating or even seeking alternative non traditional treatments since we all know not everyone is a textbook definition patient. Been able to build such an amazing rapport with the Mavis Medix team that they have become an extention to our family. Unfortunately with many acute issues to battling chronic illnesses we've had frequent visits to the clinic but not once have we had an experience less than 5 stars! One also needs to understand that this is a mixed clinic. If you're walking in someone behind you may be more urgent due to their concerns and may be seen first. We have appreciated when they have escalated our visits and also understand and appreciate when we have to wait. Imagine if it's your loved one, just have some patience if there's a long wait time; the physicians here are worth the wait! Dr. Naal has also been exceptionally knowledgeable and helpful in taking over our care! He's truly amazing. Both Dr. Naal and Dr. Khan are physicians that LISTEN, have empathy, take the time to explain anything to everything and most importantly are on your side! They will not rest until they know you're stable or doing okay! As a nurse, I can say I haven't seen or worked with many physicians with such desirable qualities and skills!
    1 person found this review helpful 👍

  • 1/5 Donatello A. 5 months ago on Google
    This doctor is a crook!!!!! She charges senior citizens $125.00 for 2 minutes of her time to fill out a application but not only that she doesn’t even inform you before she does it and then when the patient says they can’t afford it they are on a pension she withheld the documents this is unacceptable behaviour from a medical practice. Most definitely stay away from this doctor!!! Customer service is key in any business or industry!!! There’s no way any of these 5 star reviews are real, definitely paid. All these one star reviews shown are accurate!!!! You can see how incompetent they are even their responses to the reviews have terrible grammar and they are unable to address the issues properly!!! Huge red flag!!!
    1 person found this review helpful 👍

  • 5/5 abeeha Z. 1 year ago on Google
    The staff is really good, and receptionist Amna and Shareen is really nice and awesome. Dr Hatim is very wonderful and cooperative, Dr Sarca, shes very nice a good listener, and amazing overall. Dr, Saima Khan is a very good doctor and kind no doubt but is always in a rush but shes awesome overall. - Saira Batool
    1 person found this review helpful 👍

  • 5/5 MAlik A. 1 year ago on Google
    Mevis Medix is a wonderful clinic that provides exceptional care and service. Dr.Khan is an exceptional doctor. She is always ready to answer any questions and concerns. Dr. Sarca is good aswell and The staff are equally impressive and cooperative. They are always willing to assist with anything. Overall, my experience with Mevis Medix has been exceptional. I have never had any troubles during appointments, and I have always felt that my health and wellbeing are their top priority.
    1 person found this review helpful 👍

  • 5/5 Khalid S. 1 year ago on Google
    I recently visited the family physician and had a fantastic experience. Dr. Khan and Dr. Naal were both extremely professional and provided me with the care and attention I needed. They took the time to listen to my concerns and provided me with excellent medical advice. The receptionist was also very cooperative and helped to make my visit even more pleasant. Overall, I highly recommend this office for anyone in need of a great family physician. Thank you to the entire team of Mavis Medix.
    1 person found this review helpful 👍

  • 5/5 ruchika g. 1 year ago on Google
    My experience at Mavis Medix Clinic has been exceptional! The front desk staff is very helpful and accommodating. Dr Dana Sarca is very competent, understanding, and warm. She has a data-based, all-round diagnostic approach to any issue that you take to her. I would highly recommend Dr Sarca to anyone looking for a family physician.
    1 person found this review helpful 👍

  • 1/5 Sanjeet C. 2 years ago on Google
    I visited this place today for the first time for a 2:30 p.m. appointment with Dr. Dana Sarca. I was kept waiting till well beyond 3 p.m. but there was no sight of the doctor. When I checked-in with the receptionist how long it would take, Dr. Sarca YELLED back, "I'm also working not sitting around". Definitely this made me very skeptical about the clinic and how they treated their patients. Dr. Sarca finally showed up and was VERY SARCASTIC in how she engaged with me. She spent exactly less than 2 mins in my diagnosis and I was told that I would be referred to some other clinic to run some other tests. I will NOT recommend anyone to go to Dr. Sarca. I'm very DISAPPOINTED in the way they went about in my check-up.
    1 person found this review helpful 👍

  • 5/5 T H. 1 year ago on Google
    Amazing Staff; Very Nice and caring. Dr. Sarca is the Best. I wish dr. Sarca were my family doctor before I went for IVF. She is knowledgable, caring, and attentive. I finally feel i am in good hands! 'God Bless You dr. Sarca!' All doctors at this clinic: "dr. Sarca, dr. Monib, dr. Khan" are amazing. Highly recommend! The care is Exceptional at this clinic.
    1 person found this review helpful 👍

  • 4/5 Aapa J. 2 years ago on Google
    I am coming here since 2021 .. I am patient of Dr. Khan, she is a good knowledgeable doctor, I can see that how she takes interest and tries to fix the problem as much as possible. Staff is efficient and humble as well. But sometimes they do silly mistakes, well it can happen anywhere.
    1 person found this review helpful 👍

  • 1/5 Vyan V. 2 years ago on Google
    Receptionist told me that the Doctors will be there till 5:30pm today. I left work 2 hours early to make it there for 4:00pm just to have found out the Doctors already left. This is extremely frustrating as I called in advance at 1pm to make sure and was given the wrong time. Not only did I waste my time coming here but I also missed work. How does a walk-in clinic that’s listed to be open till 7pm, tell patients that the doctors will be there till 5:30pm, to arrive and be told that they left before 4:00pm? Mavis Medix did not provide me with the proper duty of care and I will not be returning any time soon!
    1 person found this review helpful 👍

  • 5/5 Irfan H. 2 years ago on Google
    Very neat and clean clinic, the receptionist quickly respond and get my turn on time. The receptionist took my complete info and ensure got the updated contact info. The blood work and test result responded within two days and the clinic communicated through phone and via email. I am very happy that I don’t need to wait for hours to get turn to see the doctor.
    1 person found this review helpful 👍

  • 5/5 Rachel G. 2 years ago on Google
    I have been coming here since May 2021, working with Dr. Khan and Hadeel on my health and weight loss goals. They are incredibly knowledgeable, and attentive to my needs and concerns. Under their direction my health has significantly improved, and I am currently down 50 pounds. I would highly recommend coming here, for not only the weight loss clinic, but also if you are looking for a caring, attentive, and patient family doctor. Since I've been coming here, I have referred them to two of my friends, who have also been very happy with their experience.
    1 person found this review helpful 👍

  • 5/5 Linda M. 2 years ago on Google
    I started my journey with Mavis Medix after many failed diet attempts including B12 injections, prepared foods, counting calories- the works. I made an appointment and got together with Dr. Khan and Hadeel. Being a very social person, COVID was taking its toll and I was finding solace in food. I climbed to my highest weight ever and depression was a big part of my existence because of my weight. At my initial appointment I listened to the theory behind the program. It was an enlightenment as I realized at last I was going to be able to address my weight issue as a whole rather than taking a “band aid” approach. I followed the plan to a T and reported all my weekly data as requested to my mentors Hadeel and Dr. Khan. At my one year mark I had lost 61 pounds, lowered my cholesterol, blood pressure was excellent and a serious medicated GERD issue I had suffered from for many years was no longer existent. I have maintained this weight loss for 6 months now - something I have never been able to attain on any other program. This program gave me the tools to be successful. They work to hand the control over to you, the participant. To Hadeel and Dr. Khan - my sincere appreciation for supporting me on this journey with your knowledge and encouragement. The mental and physical well-being I am now experiencing are second to none. Kindest regards. 😀😀😀😀😀
    1 person found this review helpful 👍

  • 5/5 Jen L. 2 years ago on Google
    I absolutely could not be any more impressed with the entire staff at Mavis Medix! With the help and guidance of Dr. Khan, Hadeel and the rest of the team, I’ve lost 50 lbs since late January and gone from having dangerously high to not just normal, but ideal blood pressure. They are always very patient and accommodating, and focus on helping you change your mindset and habits, rather than focusing on numbers. I cannot recommend them highly enough!
    1 person found this review helpful 👍

  • 4/5 Shaylyn B. 2 years ago on Google
    Dr Khan is simply a wonderful physician. Very caring, understanding, and knowledgeable. I trust her with my health, which has very high standards to meet. I am very picky with my healthcare providers due to having a complex medical history, and she exceeded my expectations in the first visit with her. Highly recommend her practice. Make the switch to her. You will thank me later.
    1 person found this review helpful 👍

  • 5/5 O G. 2 years ago on Google
    Clean and good clinic to get help. I was seen by dr Sarca and dr. Khan in the walk in service. They are both knowledgeable and respectful. Even though I returned with questions a few minutes after my visit, they made time to answer them, which I really appreciate.
    1 person found this review helpful 👍

  • 5/5 abeer a. 4 months ago on Google • 10 reviews
    My local walk in clinic was fully booked so I just walked into this clinic that I had never been to before. Very courteous staff. I was seen in 20 minutes although it was busy and given a prescription. The prescription was filled in 5 minutes and the pharmacy tech and pharmacist were very efficient. Will definitely return.

  • 5/5 rida z. 5 months ago on Google • 4 reviews
    Dr. Saima Khan is the best family doctor ever. All the ladies at front desk and other staff deserve 5 stars too. They always treat you like a family. Thank you so much everyone there.

  • 5/5 SUSAN Z. 2 years ago on Google
    I was referred to See Dr Saima at Mavis Medics for weight management. Today on my visit I discovered that I had lost 50 lbs! I was thrilled! I feel great and my health has improved drastically. With the help of Dr Saima and her team, I did it! Medications, support and dedication all contributed to this loss. I really recommend anyone planning to lose weight and improve their health to visit Mavis Medics.

  • 5/5 Leslie O. 2 years ago on Google
    Dr Sarca is ONE of the BEST Drs availables in that clinic. She has amazing bedside manners. Caring, patient and very attentive of her patience needs. An excellent genuine doctor. One of the best doctors I have delt with.

  • 5/5 Abeera A. 5 months ago on Google
    It’s the best place I really appreciate Dr khan she is the best family doctor anyone can have she has been taking care of my kids since few years now . Besides Dr Saima Khan all the staff members pharmacy members they are very helpful . We needed to go to emergency Mr Khalid had called for ambulance and he dropped my kids at home for us . I rate them 100%

  • 5/5 Abida M. 5 months ago on Google
    Dr. Khan is,very kind, compassionate and knowledgeable. I've been her patient for the last three years and am very satisfied. she doesn't rush and explains things very nicely

  • 5/5 Hana K. 5 months ago on Google
    Dr khan is amazing ! Her diagnosis is always spot on and her approach in explaining everything is so eloquent that u understand what needs to be addressed and how to do it. She is a brilliant family doctor and would strongly recommend her

  • 5/5 hamid j. 5 months ago on Google
    I went to this clinic several times. The behaviour of the staff was very good. The diagnosis, treatment and guidance of Dr. Saima Khan were excellent and she helped me with my problems. I recommend her to everyone.

  • 5/5 Nehal H G. 1 year ago on Google
    This is the Best Medical Clinic in GTA Area. Dr. Saima khan and Other medical staff are highly professional. Attentive service, knowledgeable staff and always ready to answer all the questions from patients. Strongly recommended.

  • 5/5 Andréssilvera 2 years ago on Google
    I started going to this clinic to see dr Sarca and she has been absolutely amazing! She really takes the time to explain things to you and ensure you get all the tests needed and more to ensure she has the full picture prior to diagnosing you and recommending treatment. My partner has also started seeing her and is also super happy with her treatment and professionalism. Highly recommend this clinic and especially Dr Sarca as she has been a life charger for me and my path to living a healthier life.

  • 1/5 Yours to Discover O. 11 months ago on Google
    After reading your arrogant responses to patients who faced problem you guys, I rather not add or share in my bad experience in details because I can clearly see how unprofessional your staff and your clinic is . Dr.Hatem is a learning doctor I think, not. A good doctor. Very rude , yelling at patients and disrespectful. I think he should be fired for being disrespectful and unprofessional. I hope he will one day learn the Canadian code of Ethics on dealing with patients but here professional doctors are not like back home, loud , rude and disrespectful which in this case he is

  • 5/5 M R. 2 years ago on Google
    I have been attending the Mavis Medix program since March 2020. The staff has been very supportive and has always went above and beyond to help me in my journey . Hadeel and Dr. Khan have been excellent and I would highly recommend them. I cannot express how happy I have been and I look forward to working with all of the staff at Mavis Medix.

  • 5/5 Lisa C. 1 year ago on Google
    I have been seeing Dr. Khan at the Jacobs Pain Centre for 4 years now and she is absolutely fantastic. Dr. Khan is kind, caring, compassionate, and she really listens to me to make sure my chronic pain is managed. She remembers details about my life, asks about my family, and never makes me feel like she’s too busy for me. I commute about an hour to see her, even though there are closer clinics. I couldn’t even imagine how I would function without her. I highly recommend Dr. Khan!

  • 5/5 Alvin B. 1 year ago on Google
    Big thanks to Dr Sarca and Dr Khan. Thanks for their support, As I found the strength to go back to school and indeed graduate!! Everybody has a role to play in this life, big thank for your commitment!! Cheers

  • 1/5 breshna a. 1 year ago on Google
    The front desk lady’s are extremely rude and unprofessional and unpleasant. As a nursing student to see how they treat regular patients is sickening. They straight up denied to even check me in despite having a valid health card.

  • 5/5 Diana D. 1 year ago on Google
    Dr Sarca is a fantastic doctor, knowledgeable and a real people person! Best bedside manner! Superb communication skills! Glad our family found her!

  • 5/5 Mahreen k. 1 year ago on Google
    Dr , Saima really cares , she follow ups and very kind . Never rush . Her front staff is also very kind and helpful

  • 5/5 Priya B. 5 months ago on Google • 2 reviews
    My family and I have been coming to Mavis Medix since 2020, when our family doctor was not seeing patients due to COVID-19 lockdowns. Over the past 3 years, the doctors and clinic staff have always made me feel comfortable and heard. Never have I felt my concerns are being dismissed, something unfortunately I’ve had to experience with other physicians. Because of the quality of care they provide, we did not hesitate before rostering with them. They offer a holistic approach to wellness and genuinely care for their patients, which is why I will continue recommending them to my family, friends, and community members!

  • 5/5 Ayesha A. 4 months ago on Google • 2 reviews
    Visited mavis medic on a Saturday, accompanying my husband who is the patient of one of the doctors at this clinic. The staff was welcoming. The doctor gives ample time to each patient and provided detailed counseling to my husband on his different health issues and how to deal with them. We had to wait for around an hour, but the wait was justified, given the time and individual attention that is given to every patient. We were very satisfied with the service we received!

  • 5/5 Bill A. 5 months ago on Google • 1 review
    Dr. Khan stands out as an exceptional professional in my eyes. Her unwavering commitment to excellence is truly commendable. Not only does she bring a wealth of expertise to her practice, but her genuine compassion and understanding create a supportive environment. Dr. Khan's ability to actively listen reflects her dedication to patient care, making each interaction meaningful and valuable. I am grateful for her remarkable combination of professionalism, helpfulness, and attentiveness, which sets her apart as the best in my experience.

  • 5/5 Tehmina M. 5 months ago on Google • 2 reviews
    I am highly satisfied with my family medicine clinic. The staff is courteous, the doctor is attentive and knowledgeable, and the clinic is consistently clean. The prompt service ensures minimal waiting time, making each visit efficient and stress-free. Overall, it's a well-managed and patient-friendly clinic.


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