We were at this venue for a concert. There were three lines to get in... the first one to check ID moved mind bogglingly slowly. Second was checking tickets, and third was to get into the concert hall. The 45+ minute delay was such a bummer because we ended up missing most of the opening band, one of the main reasons we were there. After the concert, they weren't letting people walk around to use the elevators to access the parking. Fortunately, someone who worked there relented when we explained that my friend had a broken foot. The parking garage was such a mess, too.. it took about an hour in our car to leave the garage. Honestly, it's one of my least favorite venues to date.

Nice casino I love the history and memorabilia at this place . Buffet was good but you need someone from the mid west making that fried rice lol

My recent visit to Horseshoe Hammond Casino was focused on the venue's entertainment aspect, rather than its gaming offerings. The performance venue struck a unique balance between size and intimacy, capable of hosting well-known performers while maintaining an intimate atmosphere that amplified the live show experience. One point to note for future visitors is the venue's valet parking policy. We were surprised to find a $50 CASH ONLY valet fee. Thankfully, we noticed this ahead of time. It's a detail that those planning a trip here might want to keep in mind, particularly if they're attending a popular event. Inside, the venue featured two bars in the lobby, providing easy access to refreshments before the show or during intermissions. Although a couple of bars inside the concert hall were closed during my visit, the availability of beverages was not an issue. The seats were comfortable, equipped with cupholders for convenience—an appreciated detail that added to the overall enjoyment of the show. I didn't need to use the restrooms during my visit, so I can't comment on their availability or cleanliness. However, given the overall well-maintained state of the venue, I would assume these facilities follow suit. In conclusion, the Horseshoe Hammond Casino is more than just a gaming experience. Its entertainment venue, with its substantial size yet intimate feel, is a noteworthy destination for live performances. Whether you're a fan of big-name artists or local talents, this venue, with its comfortable setting and distinct attention to detail, provides an enjoyable setting for an evening of entertainment. Just remember your cash if you plan to use the valet service!

Took in a live show at the casino. The box seats were great and the staff was very well organized. Overall it felt like a great place to see a live performance, especially if you can get seats on the upper level.

Best part of the night was I went home with more money then I came with!! I've been going here for at least 9 years and it used to look worn down and dirty. It has definitely changed for the better. I'm not a big smoker but if I want one I can have one. Instead of designated smoking areas. I'll take the drive to Indiana before going to Illinois casino.

Saw mastodon here. Was a nice casino if a bit too smokey for me. Too bad my luck failed me lol.

My first time here, had fun. It was good. It would have been great if I would have won, lol

When leaving from a concert please have a better plan when it comes to exiting the building. You would have thought you where at the United Center. Took too long to not only get out the building, but to wait an extra 30 minutes to get out the parking garage. Everything else was great 👍