Update 1/21/23 Joined the Rewards program, figured a small snack of chips and salsa would do nicely. The Rewards app gave us a free skillet queso with an entre order. The queso was as expected, having come from a bag shipped across country. Not a very pleasant taste. But to each their own. Orders the chicken strips with french fries and corn on the cob. Will not make that mistake again. 1. The corn was water logged, the chicken saturated with sweet sauce with not crisp, and the fries were under cooked. It seemed like the server was handling the entire bar area, as well as bartending. He was busy, yet polite, and attentive. Used the Presto video system to pay. Look at the last picture, absolutely disgusting. Dried, aged food remnants on the keypad. Overall, the staff remains a constant, simply fantastic, but again the food just plain sucked. This is not a place you gonto for good food, but mediocre fast *slow* food. Previous review 1. Sherry, our server was funny, attentive and extremely accommodating. 2. Bottomless chips and salsa. Unfortunately, Chili's has degraded its food quality over the years. We ordered the Sampler, specifically for the Southwestern Rolls. As we all know, nothing is hand prepared, but brought in frozen. When the cooking staff realized the filling for the rolls was missing, they should have tossed them and started over. Yet not a single cook or server paid attention. The server was not Sherry, but a runner. Huge disappointment. Lastly, I believe a customer should be greeted by the best the restaurant has, as the host/hostess is the face of the establishment and a first impression. Apparently, dress codes are no longer a thing. However, nepotism is. If an establishment can refuse service and enforce a customer dress code, then the employees should be held to the same and or higher standard. The last picture is food waiting to be picked up by Uber Eats, needless to say, that food was sitting there for quite sometime

We stopped by to celebrate my cousin's birthday. Even though the order got mixed up, we still enjoyed our meals. We especially liked the 2 for $25 options.

I can't actually say the service is bad because I waited almost twenty minutes to be seated, and never was. I saw two employees standing by the bar on their phones, and never bothered to see if I'd been helped. I got tired of waiting, and left. I guess this location again if they don't want to even seat me.

Very cozy place and not very long wait to be seated. Food was great.

We were seated in the bar area in what they call a booth. Booth on 1 side 2 chairs on the other. I sat next to the window and I think the last time the windows were cleaned was when it first opened. Salt and Pepper shakers were sticky. There was a bottle of A-1 Sauce in the window sill that hasn't been cleaned since it was first placed on the table. Our waiter was good and we remember him from previous visits. Clean up the place!!

Great food and service. Friendly staff. Must visit place when your in town.

Giving one star for getting horrible service for a refund due to their own mistake. I was paying via gift card and the manager said it is not activated yet though the machine on table accepted it but froze. These machines should not even be used anymore as they don’t work properly. I paid with credit and when I went to another Chili’s to use the gift card the following week, it is zero balance! I called and confirmed with Chili’s gift card customer service that it was used at Hanford and called them and it’s been two weeks now and they still can’t issue my $50 refund. How hard is it to see that you got paid twice? You could’ve seen that the end of day. What if I have nothing to pay on that next Chili’s I went to? This is so annoying! I’ve been calling and calling and talking to different managers and still waiting for my refund.

Seated very quickly. Friendly people and great waitress who was very attractive. The chicken enchiladas and sirloin steak was cooked perfect. You can also have your food without cilantro. Overall very pleasant dinning experience. Very reasonable prices.

We ordered chicken nachos and the photo demonstrates what was served. Burnt and not what we ordered

Great food as always, and great service too. I thought the music was a little too loud, but not bad. Not too dark or too light. Things could have been cleaner. The toilet paper in the bathroom wasn't in the holder and the huge roll was just set on the back of the plumbing, not very sanitary, and the little computer for payment was really dirty. Other than that it was really good.