2/5 Yvonne B. 1 year ago on Google • 1 review
I’m
sorry
to
say
this
place
completely
ruined
my
hair.
To
the
point
of
having
to
cut
a
significant
amount
off.
I
came
in
because
I
had
time
to
kill,
and
the
salon
was
highly
recommended
to
me
by
a
local
friend.
I
wanted
to
adjust
my
colour
(fading
highlights
and
2
years
of
root
growth
with
the
aim
to
go
natural)
to
allow
my
natural
grey
to
come
through
as
subtly
as
possible.
The
aim
was
not
to
allow
my
grey
to
grow
out
completely
over
time.
I
discussed
this
with
a
senior
colourist,
who
was
sadly
not
available
during
my
stay.
The
job
was
passed
on
to
another
stylist,
with
my
agreement
-
but
I
assumed
this
person
would
have
a
similar
skill
level.
It
seems
she
did
not.
I
was
there
for
over
6.5
hours!!
whilst
the
stylist
fried
my
hair
into
a
golden
blonde
colour.
Not
only
was
it
not
what
I
wanted,
my
hair
-
healthy,
with
a
natural
light
curl,
is
now
dead
straight
brittle
straw.
I
watch
loads
of
broken
pieces
fall
to
the
floor
every
time
I
brush
it.
I
have
NEVER
had
hair
break
before
in
my
life.
She
also
cut
it
dry
(presumably
to
save
time),
which
made
it
look
worse.
I
paid
over
EUR300
for
the
appointment.
I
complained
and
went
back
two
days
later
for
a
correction
with
the
original
colourist
to
tone
down
the
colour
(it
really
only
made
a
marginal
difference)
and
for
a
conditioning
treatment,
but
the
damage
was
done.
The
salon
did
acknowledge
there
was
a
problem.
3
months
later,
it’s
now
growing
out
exactly
how
I
did
NOT
want
it
-
dark
roots
into
blonde
hair.
It’s
the
absolute
opposite
of
what
I
went
there
for.
And
I
am
a
native
German
speaker,
so
it
was
not
down
to
a
language/comprehension
issue.
My
hair
is
absolutely
ruined.
I’ve
spent
a
fortune
on
professional
conditioning
since
returning
to
London,
and
will
have
to
spend
more
money
having
it
re-coloured
when
the
condition
of
my
hair
has
eventually
improved
(current
tests
show
that
any
further
colour
would
literally
frazzle
it)
but
essentially
I
am
going
to
have
to
cut
a
lot
more
of
it
off.
My
long
healthy
hair
was
my
“crowning
glory”.
Everyone
used
to
compliment
me
on
how
healthy,
bouncy
and
shiny
it
was,
especially
given
I’m
in
my
mid-50s.
That’s
gone.
It
will
take
years
to
grow
it
back
to
where
it
was,
if
it
ever
does.
I
know
there
are
far
more
important
things
in
the
world
than
hair,
but
I
still
hate
how
it
looks
every
time
I
catch
sight
of
myself
in
the
mirror.
I
expect
that
if
I
had
stayed
in
Hannover,
the
salon
would
have
tried
to
do
more
to
fix
it
over
time.
But
I
don’t
live
there,
and
frankly,
the
damage
is
done
and
I
would
never
go
there
again.
My
advice
-
check
and
double
check
the
experience
of
who
you
allow
to
put
chemicals
on
your
head.
6 people found this review helpful 👍