Starbucks image

Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention order, great, drink, Starbucks, coffee,


Address

9209 West Rd, Houston, TX 77064

Website

www.starbucks.com

Contact

(281) 469-6120

Price rating

$$ $$

Rating on Google Maps

4.20 (704 reviews)

Open on Google Maps

Working Hours

  • Thursday: 4:30 AM to 9:30 PM
  • Friday: (Good Friday), 4:30 AM to 9:30 PM, Hours might differ
  • Saturday: 4:30 AM to 9:30 PM
  • Sunday: (Easter), 4:30 AM to 9:30 PM, Hours might differ
  • Monday: 4:30 AM to 9:30 PM
  • Tuesday: 4:30 AM to 9:30 PM
  • Wednesday: 4:30 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: order (13) great (9) drink (8) Starbucks (6) coffee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michael P. 1 year ago on Google
    Sunrise over Starbucks, gonna be a great day!! They make great drinks, exactly what you order. Sometimes the drive-through line is long but they’re very quick. Always service with a smile.
    3 people found this review helpful 👍

  • 1/5 Emy 11 months ago on Google
    I always go to this Starbucks, but today they really messed up my drink. I got 4 large mocha cookie crumble, it is so water down and it seems like almost the drink was made of whip cream. It was not blended throughly, all the syrup was at the bottom and it taste like water. I spent almost 30 bucks for a bunch of water down drinks.
    2 people found this review helpful 👍

  • 1/5 Barbara P. 1 year ago on Google
    Not super great when you order black tea with no water and no sweetener and some how get sweet tea with some floating berry in there. Happy I spent 4 bucks for a simple order made wrong. Probably because the mixing cup isn’t getting cleaned effectively.
    1 person found this review helpful 👍

  • 2/5 SM R (. 1 year ago on Google
    I placed a mobile order and I got in line. Two people in line gone in the next two minutes. Lady on the speaker tells me not to come into the line next time because she needs fifteen minutes to make my drink. Which is understandable but there's literally no one in line. What does it matter? It would have been the same thing if I would order it at the speaker. The way she spoke to me was just flat out rude, Then when I got to the window it was already ready??? Like what was even the point? I will say the drink was decent, but she didn't have to speak to me like a 4 year old child. I held my tongue this morning.
    1 person found this review helpful 👍

  • 1/5 j c. 1 year ago on Google
    Used the drive thru. Ordered a chocolate Almond shaken expresso. I'm not sure what they served me, but it wasn't that. Went inside to have it remade. 25 minutes later. I also observed other drinks being sent back from the drive thru.
    1 person found this review helpful 👍

  • 5/5 Rich D. 10 months ago on Google
    This Starbucks is clean and spacious, with ample seating and a pleasant ambiance. The friendly baristas are always ready to greet you with a warm smile and take your order with efficiency and precision. Whether you're looking for your favorite espresso-based drink or a refreshing iced beverage, they will expertly craft it to your liking. The aroma of freshly brewed coffee fills the air, creating a welcoming atmosphere to enjoy your favorite beverages and connect with friends or colleagues.

  • 5/5 Casey S. 1 year ago on Google
    My daughter and I decided to stop here while out and about. We each ordered a drink, cake pops, and 1 cinnamon coffee cake. Our drinks were made quickly and were delicious! The cake pops as always were great. The coffee cake was warmed up by the employee and this was a game changer. We LOVED this cake slice warmed. We will continue to visit this location as they never disappoint. Thank you!

  • 4/5 S K. 11 months ago on Google
    I've come to this location for years, but recently, I've been made to feel as if I'm disserviceing the workers if I place a mobile order too soon before arriving at the store. I don't place mobile orders with the expectation that they'll be ready just a few minutes later, but rather because of ease and to avoid having to list every item I want to order at the drive-thru, which can be noisy with busy streets around the building. Pros of mobile order: can pay ahead, won't have to remove my phone from car mount to pay with app, won't have to worry about my mirror screen protector making the barcode difficult to scan, I can make modifications on my drinks without having to spend time verbally listing them. If I placed a mobile order within a few minutes of arriving at the drivethru, what difference does it make had I placed an order right then and there? Again, not once have I complained about my orders not being ready. Otherwise, most of the staff are friendly but aren't great at hiding their annoyance with even perfectly friendly customers.

  • 5/5 Kency H. 3 years ago on Google
    Love getting my coffee here! They always get it right every time. I have order the same drink at different Starbucks but it always taste different even if it’s at the same store but here , it’s always right. Drive thru staff is so nice and polite.

  • 5/5 Candace E. 8 months ago on Google
    I pulled over to leave this review before I left the parking lot! Adrianna is amazing! She provided an excellent customer service experience that felt so natural and authentic! She recommended a drink and I love it! I could tell she genuinely cares about the customer experience! She is golden and has a very bright future ahead of her with that beautiful smile, excellent work ethic, and professionalism! Thank you Adrianna for adding some great positive energy and great coffee to my day!

  • 5/5 Ceci R. 8 months ago on Google
    Audriana I believe may be her name, was GREAT. Her empathy and customer service are going to take her places! I was on my way to a funeral and she asked me if we were okay and her empathy was just out of this world. We need more people like her 😭

  • 3/5 Neal M. 7 months ago on Google
    Staff was very nice, but the coffee tasted burnt (probably the roast used), and they were out of whipped cream.

  • 5/5 Cherishe N. 6 months ago on Google
    First time at Starbucks, went inside to place my order. The atmosphere was great. The service and the food was also great. The only complaint I have is I wish the ham and cheese croissant and medium blended strawberry acai lemonade were a little bit bigger.

  • 5/5 Scott R. 7 months ago on Google
    Great spot. Clean. Cool vibes. Baristas are always cheerful and friendly ❤️

  • 2/5 Teresa W. 7 months ago on Google
    I am a Starbucks fan, but this location is horribly slow. We ordered 2 hot chocolates; 1 original, 2 pumps toffee nut and 1 white regular. 30 minute drive thru wait. No hazelnut syrup, Ridiculous!


Call (281) 469-6120 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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