3/5 Victoria M. 5 months ago on Google
The
hotel
room
was
very
nice
and
comfortable
and
the
only
thing
I
can
say
that
would
be
better
with
the
room
itself
is
if
the
bathroom
light
switch
was
actually
in
the
bathroom
and
not
in
hallway
by
front
door
and
also
if
there
was
a
fan
in
the
bathroom.
The
food
at
the
buffet
dinner
and
breakfasts
were
absolutely
delicious!
I
was
skeptical
at
paying
$47
per
person
for
a
buffet
that
I
knew
I
couldn't
eat
that
much
food
but
what
I
did
eat
was
truly
fabulous.
I
did
order
off
the
menu
one
night
and
ordered
the
sweet
tea
baked
chicken
and
sweet
potato's
and
that
was
actually
not
good
and
i
ended
up
having
to
go
to
the
bar
to
eat
the
buffet.
Each
time
we
dined
in
the
restaurant
on
the
property,
there
was
never
a
host
at
the
stand.
Employees
would
even
walk
up
to
the
hostess
stand
and
see
a
line
of
people
waiting
and
not
say
a
word
and
just
walk
off.
I
do
recommend
that
someone
be
at
the
hostess
stand
or
have
a
seat
yourself
sign
to
not
keep
guests
waiting
for
long
periods
to
be
seated
when
paying
a
decent
amount
of
money
for
food.
Our
waitress
we
had
each
day
in
the
dining
room
was
amazing
at
making
you
feel
so
welcomed
and
always
delivered
superb
service.
The
map
that
the
hotel
gives
you
to
navigate
the
grounds
does
not
even
begin
to
name
all
the
roads
and
it
took
us
about
30
minutes
to
get
to
the
butterfly
atrium.
The
festival
of
lights
was
happening
this
weekend
and
they
had
some
interior
roads
blocked.
Also,
some
of
the
areas
required
a
card
to
get
through
gates
which
we
finally
tried
our
room
key
and
it
worked
but
had
someone
(Andrew)
who
checked
us
in
would
have
told
us
about
there
being
areas
on
the
property
that
has
gates
but
our
room
key
would
work
then
we
would
have
saved
a
lot
of
time
and
headaches.
When
asking
for
information
on
getting
tickets
to
go
through
the
Christmas
lights,
no-one
seemed
to
know
what
was
going
on
or
where
to
purchase
them
or
where
to
get
on
the
trolley.
It
would
have
been
more
helpful
if
the
concierge
person
or
the
other
hotel
staff
had
more
knowledge
of
the
events
and
grounds.
Lastly,
I
was
highly
concerned
that
the
cleaning
service
employee
let
someone
in
our
room.
As
we
were
standing
in
our
room,
the
door
opened
and
a
couple
walked
in
and
was
surprised
just
as
we
were
that
they
had
come
in
the
wrong
room.
The
couple
apologized
and
explained
that
they
had
locked
themselves
out
of
their
room
and
just
asked
one
of
the
cleaning
ladies
to
open
the
door
but
they
pointed
at
our
door
by
mistake
and
the
cleaning
person
opened
OUR
door
for
them.
What
should
have
happened
in
my
opinion
is
the
cleaning
personnel
should
have
told
that
couple
that
they
would
need
to
go
to
the
front
desk
to
get
another
key
and
not
just
take
their
word
that
the
door
they
point
at
is
actually
their
room.
2 people found this review helpful 👍