I'm an 8 yr Veteran of the USN submarine service. I'm also a 30 year alcoholic who was out of a VA suicide lock down to here. Read this knowing that I am angry and hurt. I was taken in supported by the VA and improperly placed in the lightest of 4 programs. While I have been here things have been very hard. No kitchen. One coffee room for 86 men. Bathroom missing fixtures and in disrepair. Rooms with cables hanging out of walls, windows painted shut. Staff treating residents as 2cd class people. Few times even ejected from building for 5 hours to spray for insects. Every update from staff comes with threat of eviction. Miss a resident meeting? Evicted. Music noise? Evicted. Room not organized and presentable? Evicted. Do you smoke? Not on Y property. Across the street on public property? Evicted. Up the street near the corner? Evicted. Public property. Immediate Eviction. Its cold outside. The hall heat if often turned off, leaving rooms and bathrooms below 55 degrees. Doesn't sound too bad? Try that in your house. When the heat is on?? A window MUST be open to expell the heat. The radiators will BURN you. Poor shower water pressure. Tepid shower temperature at best. Enjoyable. I could go on but I grow tired. I have stayed sober. But the VA failed to live up to its promise to find me permanent housing. AND today? Told I must leave, with no concern where I might go. Even though I can afford rent here, but not elsewhere. Homeless again. I will stay sober. But I am betrayed by the VA and YMCA personnel. How unkind. How thoughtless. Your experience with the Y may prove different than mine. I recommend that you do not risk that. Go anywhere but here. If you do so, you are far more likely to be seen as a living human being. My name is Benjamin Burch. I AM a human being. 2/10/22- still the same, talked to a buddy still there!!! 🤮

Beautiful Spanish Revival building and decent gym setup. Otherwise WAY overpriced with a generally unfriendly staff. I live 2 blocks away and chose to end my membership and drive to work out. Their whole business model needs to be modernized. Why charge people for options they don't want or use? Ridiculous....

Some staff are nasty and have a big ego just working for the Y. They have major attitudes. If they could polish up the staff except a few they’d be ok. Definitely not worth the cost, especially in this area with better, nicer places to workout

Great spot for youths.

I have family member renting a room at the YMCA that is disabled. These people pay a lot of rent for a small bedroom. Staff at the YMCA go in and out of people’s rooms without permission. Staff complain and say they have too much stuff! Really? These people have nowhere to store food or prepare food like that I guess they expect them to starve. It’s pretty disgusting how they treat people with disabilities. I never heard of such crazy stuff.

PLEASE BE AWARE that the schedule that is provided on their website is not the same as the schedule that is posted at their facility. It has been multiple times when I brought my toddler to swim based on their website schedule, and I had to go somewhere else since the pool was simply closed or had some swimming activities going on that were not mentioned on their website schedule.

Facilities are a great mix of historic and modern. The building has a ton of character. You will get lost your first few times through. How many locker rooms do you know that cover three floors? The staff and members are very friendly and welcoming (and good with directions).

Very nice staff beginning with the Service Desk, the Custodial Staff and the Exercise area. For an older building, it appeared to be clean! Customer friendly staff. Good choice/assortment of equipment.

Everything is clean and sanitized throughout the day. The gym is very spacious with no judgement and no negativity. There is always a housekeeping and maintenance crew around. Customer service staffing has gotten significantly much better! I’m here almost everyday love this Y!

Some rude staff and management, don’t waste your money go to a Golds Gym or something don’t give money to this place stop funding the city of Harrisburg and this trash building…. Mold on walls, leaks, nasty locker rooms, the list goes on!

Love the environment and the safety of the place to workout given 3 cause the gym ain't fully open once they're open the whole place will be better like sauna steaming room jacuzzi they're all off limits for now but it will be better when is fully open

Great facility. Great staff. Friendly atmosphere. We love going there. 2024-0107 update. This is the best. My wife and I go first thing in the morning before work begins. It keeps me out of trouble. Two inches off of my waistline

I like the amenities available. Basketball, racquetball, pool, hot tub, steam rooms, 3 different weight rooms, parking for members (OSP is what I think they call this level of membership) also the proximity to the riverfront. Nice to bike the area and return to the hot tub or pool. The layout is challenging to navigate but you get used to it (take the tour). A cafe of sorts would set this place apart from other gyms. But it is downtown walking distance to restaurants.

Gorgeous views in the wellness center. Staff are helpful, but the women's locker room is frightening. It is always leaking, and extremely dirty. It needs a lot of work and a deep cleaning. The leaks and filth have been that way for the several months since coming here. The hot tub is also busted, which is interesting, because this place had a sign up about the men's hot tub/jacuzzi being "temporarily" out of service. The men's locker room also has a steam room and separate codes for the "special" (higher) membership - the women's have none of these things. It's a bit absurd that male clients are treated better than its female clients - yet we are charged the same price. Once again, women are treated as second class - no big deal though. I really just go for the wellness center views of the river, but it has been difficult lately because they have five nonworking treadmills. For the price I pay, there is no excuse... do better, and everyone should be paying fees - even if it is just $5. I'm okay with free memberships for people who need it, temporarily, but enough with the bums - It's disrespectful to the working class.

VERY helpful and pleasant staff. Cool building and every amenity you could ask for.

Over the past couple months I’ve been having trouble setting up my YMCA membership through my insurance in the beginning of the month an employee named Christy.She helped me and made me feel secure that she would try to figure the problem out and I really appreciate it. And she had a great attitude. She didn’t make me feel, rushed, or like my problem wasn’t important

I've probably called a dozen times in eight years about renting a room. I have never gotten as far as to look at a room. They are very busy VIPs and how dare I want to look at a room for rent during business hours!

They best help around you will be surprised you see nfl stars pop up

Dated facility but equipment and facilities are in great shape - staff are friendly and helpful. Programs for virtually every age, ability, activity level.

Seems nice inside. Met my friend there to walk on City Island.

Gorgeous building with tons of new equipment and affordable memberships for families! Tons of classes and activities

Swim coach Ms. Charisse and her team is the best. Their way of assessing and personalized lessons is very appreciative. Thanks for everything you do.

It’s the people at the East Shore Branch YMCA that make it so special. Everyone is value and cared for there. Going to Betty Owings’ deep water exercise class for years has allowed me to stay fit and active in spite of having arthritis and fibromyalgia.

Machines are constantly broken. Rather than fix them they just disappear. The directors don’t work outside of 10 to 3 so they never are around to pay attention. If you are looking for a gym this probably isn’t it.