Featured Reviews


Frequently mentioned in reviews: hotel (10) Hotel (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nipuni R. 1 year ago on Google
    Adorable place to stay. Good service from hotel staff.. Beautiful location, amazing hotel experience in haton. Delicious breakfast clean and tidy. Very safety. Highly recommended🤩
    1 person found this review helpful 👍

  • 5/5 Healing through D. 5 months ago on Google
    Great place for your vacation. You will receive typical Sri Lankan hospitality. Uma and Roshani are in charge of this wonderful Hotel.
    1 person found this review helpful 👍

  • 5/5 Nisal W. 11 months ago on Google
    I recently had the pleasure of staying at Hotel Mount Castle for two nights, and I must say it was an absolutely fantastic experience. From the moment we arrived, we were greeted with warmth and professionalism, despite it being quite late in the evening. The location of the hotel is nothing short of breathtaking. Nestled amidst a picturesque area, the hotel offers stunning views of the surrounding natural beauty. It was a delight to wake up to such a serene and peaceful atmosphere. The level of guest service at Hotel Mount Castle is truly top-notch. The staff members went above and beyond to ensure that our stay was comfortable and memorable. They were attentive, accommodating, and always ready to assist us with any request or inquiry. Their genuine hospitality truly made us feel welcome and valued as guests. The rooms at the hotel were immaculate and well-maintained. It was evident that great care was taken to ensure cleanliness and tidiness. The beds were comfortable, providing us with a restful night's sleep after our long journey. I would like to extend a special thanks to the entire staff of Hotel Mount Castle for their exceptional service. Their professionalism and friendliness left a lasting impression on us, and we truly appreciate their efforts in making our stay truly remarkable. In conclusion, Hotel Mount Castle exceeded all our expectations. It's a true gem that offers a combination of breathtaking surroundings, top-level guest service, and impeccably clean rooms. I would highly recommend this hotel to anyone seeking a memorable and enjoyable stay. Thank you, Hotel Mount Castle, for providing us with an unforgettable experience!

  • 4/5 Mehrab S. 1 year ago on Google
    First of all , I cannot say Hatton is a touristic city, as they are not many choices to stay. so you don’t have many choices and you cannot compare this place with any other place. Hotel is very quiet with very amazing view and stuff are very kind and helpful. The worst annoying part is the road goes to the hotel, maybe the last 500 m is dusty road and very hard to go by bike.

  • 1/5 Ananda M. 1 year ago on Google
    Absolutely not. No chef. Ranjith, the caretaker with another catcher made a couple of curries to go with rice. At the time of checking out we were asked to pay for the use of kitchen. It was a cost they imported from nowhere. Our agreement was for three days Rs 120,000 for the entire bungalow. That was all. Bathrooms were wet because there were no shower curtains. In Our bathroom wash basin was not draining. Can keep writing on negative side of this place. Kitchen was dirty. They were using some old rag to "clean" plates. Will never rrecommend this place to anybody.

  • 5/5 Saku T. 11 months ago on Google
    Received very friendly service. A place with quiet, beautiful surroundings. But the road is not so good. Overall good.

  • 1/5 Susiri J. 1 year ago on Google
    Hopeless place. We, a group of ten friends occupied this bungalow for threr days on 24, 25 and 26 April 2023. The rooms offered were with bed linen once used by some other/s, with stains and hair. No body covering sheets were provided and we had to buy them from Hatton. Yhe blankets provifed were extremely dirty and smelling Plates, glasses, cups and the table tops were smelling. The glasses, cups tables and cuttlery were wiped with smelling dirty clothes after washing. In one room flush waters of the commode are leaking out into the wash room. One room is extremely stuffy as there was no window or fanlight. We were promised to provide an experience cheff, who has never turned up in all the three days. The food were prepared by the caretaker and the cleaner. Mushrooms are growing on the rotten wooden doors and windows of the bathrooms. Only plus point is that the caretaker is semewhat corporative. Not recommend for anybody. Location is ok but access road to the location was horrible.

  • 5/5 Menaka Anuradha T. 11 months ago on Google
    1.place-isolated location , calm environment , located in up hill ... nice scenery 2.Rooms-clean, tidy clothings... beds superb and comfortable 3.Foods-Amazing breakfast , home made Pol Sambol with maldive fish is superb, 7stars for it... Credit should goes to Mr.Ranjith , he managed eth nicely and home experience given... 4.Guidance -Superb guidance given by Mr.Ranjith to roam in d Hatton area .... Enjoyed well...

  • 5/5 Diroshan R. 1 year ago on Google
    Very friendly staffs and very beautiful location They will provide breakfast If you need they will arrange BBQ also Very cheap and comfortable place

  • 5/5 Nuwan W. 6 months ago on Google
    Nice hotel in the town of Hatton. Near the railway station and the town. You can order foods from the hotel and foods are not expensive. Staff is great and rooms are big and clean. Room rates are reasonable

  • 5/5 Pasan K. 9 months ago on Google
    This hotel is located nearby to the hatton railway station, in a calm , silent environment. Mr. Ranjith, the person who looks after the place does a great job provides a friendly service. Room was clean and neat, Food was delicious and the tea was exceptionally good. Highly recommend for a family outing in calm ,cool ,safe environment.


Call +94 77 712 1776 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Last updated:
()