My first visit to nine jars...... and my last, i was welcome by a lovely smile from a beautiful waitress..... my experience went down from there sadly, i was served a tea which was in a dirty pot and not really very hot, my milk jug was chipped right on the pouring bit which worried me incase the chipped bit was in my tea.., no spoons given just a wooden stirrer for my tea which i felt was more fitting to a motorway cafe, and before any one says "it cos of covid" I think wooden stirrers left on a table alday for anyone to touch is more of a risk but that's just my opinion, i ordered a NJ brunch and so did my partner, the toast wasnt toasted and my sausage was pink and under cooked but by then i had eaten half of it.. cant wait for the long toilet visit later today, the eggs very undercooked... but we ploughed on as we felt maybe the breakfast would get better..... the bacon was hard and over cooked and there was so much of what i can only decribe as "tiny hard bits with no flavour like a cheap bitty pepper" all over it so it almost crunched on every bite... but still everywhere cooks things differently so i pushed aside the undercooked bits and settled on the pale toast. I also noticed the servers didnt tie their hair back? I've earned and very decent living for many many years being a waitress but in all of my restaurants strick hand washing and hair being tied up was mandatory but again different places do things differently but i think the bit that got me most is when a passing visiting dog came in and the servers were petting it and cuddling it not one of them washed their hands when going back to service... I mean a dog shouldn't have even been in a restaurant let alone servers stopping mid service to pet it right?.. so in all not a great experience for the expense of 2 small breakfasts and 2 drinks then they only took card not cash which seemed alittle pre covid when we are very much post covid ain't we??? Not the best experience but not the worst on my quest to find the perfect breakfast. Il wait paitently for my scathing response but i do have pictures of my undercooked food and other complaints should the owner want to see them 😊

I travel to Suffolk for my tattoos from Staffordshire and ended up having to stay overnight . Can’t say about the rooms as I stayed in a local b&b as was much cheaper however I came here for food and drink during the evening as I saw it on my last appointment and my artist said it was a nice place to go. The cocktails are lovely and 2 for 1 all day , I ordered nachos and Mac and cheese food was lovely nice relaxed atmosphere great music and the girl who served me sorry I don’t know your name she has dark brunette blackish hair and was working 17/10 between 19:00-20:00 at night - was absolutely lovely, very friendly service with a smile 10/10 Thankyou for making me feel welcome in your little town

It was OK took a while for the waiter / server to see us. Although we stood right in front of counter. The girl staff where quicker to act and we got a cuppa. Nice spacious rooms able to talk. Never been here before but would give it another go

Nice and friendly place to visit if your in the area. 2 for 1 cocktails are a lil confusing considering they give you 2 of the same .. would of been nice to be offered them separately instead of having 2 at a time as my partners second drink melted before she got around to drinking it so it went to waste.

Well very nice service. Nice lunch. Ordered coffee's which were dearer than on menu. £4 instead of £2.50. Told it was a misprint. Would NOT HONOUR MENU. Last time in Nine Jars. Customer Service yuck. Not blaming staff.

Lovely place for a good meal! Was first served by a very friendly server named Megan who catered to every need with a big smile. Drinks came almost instantly and food came just as quick lovely and hot and cooked perfectly. Our server Megan said the chefs name was Jamie! Will most definitely be returning& hoping for the same amazing service. Thank you Nine Jars!

As this is my first visit and what I've heard I was expecting something nice, how wrong was I, I had a wooden stirrer for my coffee. Then my breakfast came, it looked very nice, till I tried it, it wasn't hot, the eggs was a little snotty, then a dog came in, and the servers was all cuddling it, when it left they carried on serving, without any washing of there hands, so dog hair on their cloths and hands, and in the breakfast of the man after the dog left. And the hair of the server's was long and not tied up.

Place is nice but using a Taste Card just realised I have been grossly overcharged for the past 4 visits. Not fair to me as a customer and feels shoddy. Nothing wrong with the food and drink and just a shame as this has tainted the experience.

Not good that they do not take cash. If I had known I would have given it a miss. Only had one drink.

Friends 40th birthday brunch. Food took ages. Breakfast 20 beans on plate and frozen hash brown. Nachos cold and stuck in a lump. Macaroni lumped together. Asked for manager. Offered us free bottle of fizz which we paid for day before. Not a place for friends and no special service. Memorable for all the wrong reasons. Weatherspoons beats this.

Post holiday meal, pizza topping too thick and clumpy, rocket salad on small plates and pizza was limp and did not deserve to be put out for human consumption. This was mentioned to the waitress who didn’t really seem to have an opinion.