We visited the hotel as part of a mystery tour which wasn’t expensive so we weren’t expecting anything spectacular but this certainly was a disappointment. The hotel looked like a prison from the outside and the interior wasn’t much better. The corridors and the bedroom smelt of stale cigarettes, especially in the bedroom. The beds weren’t what I’d call comfy but they weren’t horrendous, the pillows were the best part about the room 😂 the bathroom was functional but definitely not clean, strange marks on the sink and bath, and the floor was sticky, and could see handprints all over the tiles. The ventilation wasn’t great in the room but it was a 30 degree weekend so can’t blame that solely on the room. The food at the hotel wasn’t great. It was all cooked but very simple. You could tell the mushrooms on the breakfast were frozen and we were brought cold toast. The coffee machine was nice but that was about the highlight of our dining experience. The table had a huge sticky smear all over it which we asked to be wiped away and it was still there at breakfast the next morning. In the morning, there was some unsavoury characters drinking outside. All I can say is, i wouldn’t have stayed here for more than one night and I certainly wouldn’t stay there again.

No word of a lie I have never seen a hotel and leisure centre in such a state. There is a horrible smell throughout the pool area and they look like they haven't been cleaned in years. Honestly surprising this hotel isn't in special measures.

I only went to use the pool facilities. Absolutely filthy, honestly, this place is disgusting. Smells bad, looks bad, I cant understand why no one who works there hasn't noticed? Or has and done nothing? Never again.

Room very over dated an not clean. Reception staff not friendly. Bar an dining room staff lovely. Young waiter couldn't do enough for you polite an nothing a problem for him. Outside hotel very dirty got all cigarette ends all over an bins full. Car park very gravely an unkept not ideal for elderly people with walking sticks or wheelchairs. No entertainment at all. Very disappointed as it was first holiday since lock down . Sorry to say wouldn't be goin back.

Pros - lovely staff, good selection of food Cons - it smells of stale smoke EVERYWHERE. The noise! Walls are paper thin, doors bang all night long, we had a false fire alarm twice at 11:30pm, the beds are very uncomfortable, rooms are maybe wiped over but I wouldnt say cleaned thoroughly. Would absolutely not return.

Room wasn't great, very basic. There was a kettle no tea or coffee until I asked for them. No water bowel for dog that I had paid for extra. No air con or fan in an unbearable hot room. Room was far too small for 2 adults, 2 kids and a dog. Nobody got any sleep all weekend. Could not wait to come home. Would not recommend this place 😕

The worst ever place. A druggie place. Smell of cannabis everywhere inside the hallways and the staff refuses to do anything about it. I wouldn't stay there by myself let alone with my family. The quality of rooms is unbearable and the beds and mattresses are the worst you can imagine. If there was an option of ZERO stars I will give them zero. Steer clear. ANY REVIEWS THAT SAY ITS GOOD ARE EITHER PAID FOR OR THEIR OWN PEOPLE.

My post is long buy worth reading After a long and tiring lockdown we wanted to spend some quality time on bank holiday weekend. UNFORTUNATELY I booked this hotel for 2 nights. Peak District is a beautiful place, we went for hike and came back to the hotel only to find out that they don't even give you a water bottle. The walls are too thin you can hear the person snoring in the other room. On our first night the room right below ours were playing loud music, the woman was screaming and laughing and talking at 1.30am she was totally wasted on alcohol. Since there are no phones in the rooms to call Reception I had to go down at reception to complaint about her. They did go to that room but that lady didn't listen and at 2:50am she came knocking at my door swearing, of course I did not respond and she came back again after 25minutes. That means the hotel staff mentioned our room number to the woman that complaint came from this room and she came straight to us. That's very irresponsible on hotel staff's part. So there is no confidentiality. We had terrible two nights I couldn't sleep at all and they refused to give my money back or compensate. Other than that the beds and mattresses are too bad and old you can feel the springs and changing sides is a horrible experience on those beds. Shower knob was broken, curtain hooks were missing. They offer breakfast for £5.50pp which contains porridge and cereal I mean are you serious????? Really need refurbishment. Terrible terrible stay. I would never ever stay there again even for free. DO NOT STAY THERE IF YOU WANT TO ENJOY PEAK DISTRICT

Really lovely friendly, busy, helpful staff, reasonably priced rooms, the buffet dinner was good value simple food. The dessert range was good. The bar has a good range of reasonably priced drinks. The room was a little run down and a couple of things were broken like the toilet flush and the bathroom didn't lock. The floor was really squeaky and the windows didn't open so it was really warm, but there was a fan provided. Tea and coffee in the room. We were allowed to bring our drinks from the bar up. The bed was comfy. Didnt use the gym and pool but they looked nice. Good spacious free parking and in walking distance of other bars/pubs in Stockport. I liked the fancy old-fashioned lift.

Was told correct information regarding evening meals. Did not offer any help to get the wheelchair ramp, nearly fell out of wheelchair, again no help was offered to get back up. Reception staff were anything but helpful. Bat staff and restaurant staff were brilliant. Food was average but edible. Room 7 seemed not to be of use in a while as room.smelt very musty had to have window open.all the time. This is my 3rd visit, but would only come back if it was the only hotel available.

The staff are fantastic at this hotel. I stayed with my dog and nothing was too much trouble. The room was very clean and the bed was comfortable. There was a bit of noise from some of the other rooms but nothing too bad. Mainly young people enjoying themselves so it quietened down after a minute or so.

I have to be totally honest, the room was filthy. Beds very uncomfortable. The only good thing was the breakfast that you paid extra for. I'm an easy to please person and hate to give a bad review, I generally only ever leave a good one. When I read other reviews giving higher stars I thought awww people giving bad reviews are just moaners so I booked. This is definitely a one or 0 star hotel. Absolutely filthy 😂😂

Good location. Need uplifting a bit and spending some money on the furnitures and building.

Dark and dismal hotel which is home to a lot of asylum seekers. Is in desperate need of modernisation

Refugees paradise can't believe that your still advertising, these greedy people that we accommodate ate all the guests wedding breakfast when we had a wedding there as we were not told about all these beggar's logding there, its a disgrace to Brittania hotels and more importantly to the local community, hopefully its demolished when these scumbag scroungers actually get kicked out, I'm 100% British and if i didn't have a bed tonight you wouldn't put me up, Brittania hotels are scumbags

Good location and price with park and stay; room looked like it had been freshly repainted. Bathroom however very dated with difficult to clean surfaces. Some black hair trapped under basin, extract fan partially clogged with dust and no hand soap (requested from reception and got soap bars).