5/5 Walburga K. 10 months ago on Google • 11 reviews
I
was
here
to
buy
new
hiking
boots.
The
advice
from
the
employee
was
first
class.
She
immediately
recognized
my
foot
problems
and
also
knew
which
shoes
were
best
suited
for
them.
They
were
professionally
put
on
and
laced
for
me
and
I
was
allowed
to
test
drive
them
in
detail
in
the
shop.
Unfortunately
they
were
too
big
and
a
smaller
size
was
not
available.
Nevertheless,
an
attempt
was
made
to
order
the
right
size
from
the
manufacturer
at
short
notice,
unfortunately
without
success.
But
even
with
this,
the
limit
of
customer
service
was
not
reached.
I
received
a
note
with
the
exact
item
number
and
information
about
which
online
shop
offered
these
shoes
in
the
appropriate
size.
So
I
received
my
new
hiking
boots
within
3
days.
"If
we
don't
have
it,
we'll
find
it
for
you!"
-
This
is
customer
orientation!
And
I
also
received
detailed
tips
on
how
to
care
for
and
maintain
good
quality
insoles.
I
would
like
to
thank
the
saleswoman
for
using
her
experience
to
prevent
me
from
buying
the
shoes
in
the
wrong
size
"out
of
necessity".
In
the
meantime,
my
"vandrestovler"
have
survived
two
weeks
on
the
Baltic
Sea
island
of
Bornholm
over
cliffs,
heath
and
through
gorges
-
not
a
single
blister!