Jetts Henderson image

Jetts Henderson

Gym Fitness center Personal trainer Physical fitness program

😠 Most of the time there is only one roll of paper towels for the entire gym. Absolutely horrific, cant keep the gym open during a pandemic without providing cleaning equipment for your paying customers People often mention Jetts, months, good, staff,


Address

111 Lincoln Road, Henderson, Auckland 0610, New Zealand

Website

jetts.co.nz

Contact

+64 21 920 814

Rating on Google Maps

4.20 (190 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Jetts (9) months (8) good (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Simon 3 years ago on Google • 22 reviews
    Most of the time there is only one roll of paper towels for the entire gym. Absolutely horrific, cant keep the gym open during a pandemic without providing cleaning equipment for your paying customers
    3 people found this review helpful 👍

  • 5/5 Sai K. 5 years ago on Google • 140 reviews
    24 X 7; Huge place, lots of equipment, several TVs Separate boxing and floor exercise areas, lots of toilets and shower. Very clean, paper towel dispenser always filled up. Guessing this to be the biggest jetts in Auckland. Lots of parking outside.
    1 person found this review helpful 👍

  • 1/5 Jess F. 2 years ago on Google
    Very disappointed in my experience at Jetts - I had a 12 month contact with the company and i had come to the end of the 12 months i went instore to the Henderson branch and spoke to a lady there who told me that she can see i have completed my 12 months and that i just needed to email to cancel she said she would text me the correct email address to send it to after a few days I had no text so i sent a email to Jetts Henderson , after another couple of days i still had no response, i tried to give them a call also and left a message after another couple of days passed and i never heard anything back. I then sent a email to the membership email i had found and got no response from that either. At my last efforts i called the generic jetts phone number to which i had a very rude lady she went on to tell me that as we were in lockdown and those months were not paid that i had to pay a fee of $300 now to cancel - when the lady in store had told me she could see my 12 months had been completed. Very upsetting as after she told me it was completed i have signed up to another gym closer to my new job as i did not think there would be this issue cancelling it, if I had of known that due to the lockdown the contact is now extended until 12 months of payments had been received i would have waited to sign up to another gym. Very hard to get ahold of anyone and not very willing to help their customers considering the covid lockdown was something out of my hands , it was never communicated that due to covid it would mean and extension to the 12 months nor does it say in the contract anything about it having to be 12 months of payments ,very sneaky of them to do this. The communication seems to be lacking . I do not recommend this gym.
    2 people found this review helpful 👍

  • 5/5 Tiberiu N. 7 months ago on Google • 3 reviews
    Lincoln Gym has a great staff and a wonderful atmosphere. Since Camila took over running this gym, the level of cleanliness and organisation has improved dramatically. The environment in the gym is the nicest since I started going there many years ago, and Camila and Jen are both incredibly approachable and kind.
    1 person found this review helpful 👍

  • 1/5 Megan D. 2 years ago on Google
    Terrible. Just awful. Bathrooms are foul and the manager does not give a toss about the gym or her job. Have placed my membership on hold, and will be canceling asap.
    1 person found this review helpful 👍

  • 5/5 PK 7 months ago on Google • 50 reviews
    Camila & Jen are friendly and welcoming every time I come to the gym! Keep up the great work!

  • 5/5 Tony F. 1 year ago on Google • 14 reviews
    Great gym and facilities...so awesome that I can use KB's for my cardio and strength along with the regular equipment on hand. Also a shout out to staff member Ari, always friendly and greets everyone that comes in the same way. Keep it up buddy.👍

  • 5/5 Mandeep B. 10 months ago on Google • 12 reviews
    All good quality equipments and also free weights are here. Enough equipments for beginners. Jetts also got "jen" personal trainer and reception girl there, provides good knowledge about machines and exercises..really good for beginners to get "jen" as personal trainer, she has good knowledge and she is also quite funny. You won't get bored while training with her..

  • 5/5 Mark R. 10 months ago on Google • 4 reviews
    Great place to workout. Judgement free and very helpful staff members. In particular, Jen (one of the PT's) always has time to answer questions, offers help and guidance and makes your time at Jetts feel more personal. 5/5 🌟's!!

  • 2/5 keith p. 4 months ago on Google • 3 reviews
    Was good at first, but maintenance and hygiene became a second thought. With your recent price hikes, you could've at least put up signs discouraging people urinating in the showers/changing rooms.

  • 4/5 Jaycen A. 1 year ago on Google
    The best Jetts I've been to. Spacious and well maintained

  • 5/5 New L. 9 months ago on Google
    Enjoy working with staff & everyone in Jetts Henderson. A lot of improvements since the last time I was there.

  • 5/5 Cassie’s F. 10 months ago on Google
    Great place to work out and build gym confidence. Customer service is consistent and staff are friendly.

  • 5/5 Tere N. 1 year ago on Google
    Great spot to get your workout done and dusted, great atmosphere and easy to get on the weights

  • 5/5 Cons T. 1 year ago on Google
    Nice atmosphere Medium Gym so if it's busy you'll be waiting but overall a great place to work out

  • 5/5 Jin W. 1 year ago on Google
    I love Jetts - the freedom of going into any branch of many Jetts gyms wherever I am in New Zealand is a flexibility few gyms could offer. And the price is also extremely reasonable. Very happy with Jetts. Love it.

  • 5/5 Nyarlathotep 1 year ago on Google
    Good gym super affordable, awesome manager.

  • 1/5 Hana 1 year ago on Google
    This gym sucks👎My membership was confirmed to be hold for $5 per month for 7 total of months but they still charged me for $10 every week🤬

  • 4/5 Holden M. 1 year ago on Google
    It's a gym has gym equipment and mirrors showers what you would expect from a gym

  • 5/5 Yo Z. 1 year ago on Google
    Setup might need to change, but really decent and good value. One of the staff guys there is super chill too and always willing to help

  • 5/5 Nelson F. 1 year ago on Google • 2 reviews
    Adi the Gym Manager at Henderson is awesome, he makes you welcome and is friendly and very helpful. The current cleaners do an excellent job of cleaning up after everybody else, well done them!

  • 5/5 Rohan D. 3 months ago on Google • 1 review New
    Awesome friendly team Jett's Henderson and good place to workout .


Similar Personal trainers nearby

Last updated:
()