The service is terrible. My wife was running late Thursday night and decided Hardee's was easier than going home to cook. They tried to talk her out of the chicken dinner because it was getting close to 8:00pm and didn't want to make more I assume because they explained it was going to have to be breaded and then cooked and was going to be 20 to 25 min and when she told them she would wait they rolled their eyes at her. If they don't like their job, they should find a new one. Don't feel bad the other fast food place in town treat the patrons in the same way. The same scenario happened to me at the Hardee's about 2 years ago. I just think for the amount of money in today's economy the service to your customers would be first and top notch.

Ordered online, waited 20 min then left to get it. Got there, they were clueless. Then waited another 20 min for 2 burgers and some chicken tenders. Won't ever be back. It's not the first or second time. Horribly understaffed and the staff that is there is ghetto and rude to you for, get this, ordering food.

The Elizabeth City Hardee's...I could even taste the hamburger. It didn't even taste charcoal broiled. The milkshakes are inconsistent...one was barely mixed and the other was so loose it was more like a smoothie. Usually most Hardee's are priced well and the food is good. I don't know what's going on there. It made a birthday lunch a flop. Still love Hardee's at most places.

Preordered using the mobile app. Asked them to go ahead and prepare before I arrived. When I told them I was there they asked me to pull forward to the window. Once at the window I heard them say that’s not the right one and they are at the window. I was asked to pull forward without even getting my drinks first. About five minutes later they brought out my order and then went back to get my drinks. Not my best experience there, but everyone has an off day.

Came in Sunday October 15 2023 at 11:20 and told no more breakfast when i asked cashier why because its supposed to be till noon and she informed me thats what happens when General manager isnt here. Sad the boss has to be here for every one to do what they're supposed to do.

Visited this location on Saturday evening. Waited for 10 minutes just to order. I understand the cashier was making shakes but the other cashier( drive thru runner) was walking around talking on her cellphone like we weren’t even standing there. She stood directly on front line drinking a drink with out washing her hands after. The only reason she walked off with it was because I said something. The cashier was very customer friendly but when did they allow you to wear your hats turned around backwards as if you’re hanging out with friends. This location used to pride itself on good customer service and the staff looked as if they were there to work. We didn’t see a manager until we had to send the food back a second time because the burger was hard and dry. Then they just threw it together. The final time the manager fixed it. I understand everyone work ethic differs but come on Hardee’s these are not the core values that you taught us.

Polite fast and accurate with the order. Update July 2, 2022 So maybe I just lucked out, but today was terrible. Ask for 20 piece tenders and some French fries...tenders ok but fries were stale. So ask for a replacement and they refried them like beans or rice...ugh

All the drinks was out except tea, water, DP. and this was 1251PM. French fries was cold and alot of small ones that was left over. Hamburger was cold.