An absolutely beautiful shop with amazing Christmas decorations but the price is simply not worth it. It was so crowded and everyone was basically on top of each other, even during Covid. I love the store and it’s a great place to walk around but unless you’re rich I don’t think you’ll be buying a whole lot other than a few ornaments here and there. Beautifully decorated, just not a lot of walking space. Cool experience. Very unique.

I buy from this business every year. but, this year was my last. I took my family who came in town to see the store and on the way out with my brother in law who is disabled and needs a wheelchair I made a mistake and exited the store through the entrance since the store does not to be designed for people with disabilities .DARCY the store manager came out and slammed the door and locked it . her body language was very aggressive and the she proceeded to come out through the other door and was extremely rude. so aggressive I hope the owners of this place can review the video footage from tonight 12.3.23 at approximately 8:15 pm to see what I am talking about. this type of behavior should not be allowed.(If in need of a wheelchair the store is not easy to navigate or wheelchair friendly nor manager frinedly.

This place is magical. I’ve been there three times this weekend alone. I love supporting local businesses plus the experience you get in this place you will never get it ordering online. I must add the owner is super nice and very helpful with a great personality. Thank you for helping me with my beautiful Christmas decorations

Amazing place, truly wonderful...BUT some of the staff need some classes in customer service. Don't expect repeat customers if you're not helpful & RUDE

The customer service by Kenia in the Christmas Palace Hialeah Store was excellent , very professional and friendly.

Today I had the joy of visiting them, the beauty and warmth of the place is incredible, all the workers are very kind, but especially a girl named Edelmis, she treated me very well, you can see her preparation, her kindness, I was more than fascinated, I would like her to always take care of me, I recommend them 100%, congratulations

Absolutely amazing place: you can find anything you need for your Christmas decoration , and even more! Prices are rather high, but given the choice of items and ideas, it did not bother me. The only negative point for me was the cashier, who barrely said Hi and Goodbye….

Simply beautiful! Very nice store maintained with love by very nice people