Paper Moon image

Paper Moon

Restaurant Cafe Bar Breakfast restaurant Coffee store Cocktail bar Lunch restaurant Wine bar Bistro Dessert restaurant

One of the Most Revieweds in Hibiscus and Bays


Address

437 Beach Road, Mairangi Bay, Auckland 0630, New Zealand

Website

papermoon.org.nz

Contact

+64 9 479 8872

Price rating

$$ $$

Rating on Google Maps

4.20 (930 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: table (12) time (11) staff (10) great (10) coffee (8) service (8) good (7) menu (6) Great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 TD D. 1 year ago on Google
    Made a booking here for 2 people. Arrived just before booking time only to be asked to sit at the bar table because there was no tables available. Sat at the table and no one bothered to serve us, not even drinks. The person who seemed to be predominantly in our section was walking around, in and out the door, as if they had nothing to do. We waited 15 minutes before a staff member asked another staff member to serve our table as they passed by and pointed at us. A nice gentleman approached us and we asked if there was an actual table we could sit at as we had made a booking and we’re actually here for a birthday dinner. We were moved to the table in the worlds tightest corner with no room to even pull the chairs out before then being told, “I am going to clear this table so you can sit there if you want” When finally seated at our 3rd seat of the night, no one would serve us. By this stage, we had had a significant amount of time to look over the menu and were ready to order. A staff member walked toward us, then turned to the table beside us to ask if they needed anything else and clear their table whilst we still waited for the slightest bit of attention to be directed our way. Each table we sat at was somewhat sticky and did not feel as though they had been adequately washed in a long time. After 30 minutes we were done with the horrendous atmosphere and attitude of staff so decided to call it a night and walked out. Once again, still unnoticed. By the end of this visit all we had managed to do was to carry a glass of water and menu to 3 different tables and then leave. Absolutely would not recommend visiting here. It was so bad I want to give it a zero, but that’s not possible, so I give you a one (star rating).
    5 people found this review helpful 👍

  • 5/5 Len M. 4 months ago on Google • 253 reviews
    Excellent. Friendly helpful waitress. Good coffee. We were a group of eight adults and two children and the high tables were just right. Not crowded when we were there from 10am on a Monday. For dining there is a separate area with the tables at the right size and height for a sit down meal. The cafe was playing our music on speakers outside. Late 1960s. We sat inside and it was quiet.

  • 5/5 Mak K. 5 years ago on Google • 205 reviews
    We had our Xmas Function here and booked the room at the back. Worked out to be awesome. Had enough walls to contain our noise but enough room to laugh and giggle. Dinner was delicious and service was great. Will definitely come back here again.

  • 5/5 Deb M. 2 years ago on Google
    Lovely meal ,I had fish and chips,very nice and tasty, peas tasted great too, love peas🙂
    2 people found this review helpful 👍

  • 5/5 Brad K. 1 year ago on Google
    Great place !! We come regularly for a after work drink and nibbles. Always great service, staff are really friendly and go out of their way to make sure we are happy. My daughter is a big fluffy fan.
    2 people found this review helpful 👍

  • 5/5 Crystal G. 1 year ago on Google
    Best food and best service!!! Love the pork belly, chocolate bomb and all the drinks!!!BTW, missing the duck so much. If the duck's coming back I definitely will come more;)
    2 people found this review helpful 👍

  • 2/5 Valinda F. 4 months ago on Google • 13 reviews
    We have been frequent flyers of Papermoon for many years. This past year ( and particularly the past couple of months) has been very disappointing. Every time we come in, different staff and the place inside is nearly empty. It has always been full and bustling. Last visit we were told at 8:15pm last call for any drinks (website says open til 10pm!). Staff basically hovered around and we got the message of we want to close up. Last few times I’ve been, I ordered a coffee at 8pm to be told no coffee available. The former manager who was wonderful is now gone and quite frankly, place has declined incredibly. The food is still good but prices and presentation aren’t what they used to be. I have another friend recently ask me what I thought of the place as she shared my sentiments. Such a shame. ☹️
    1 person found this review helpful 👍

  • 4/5 Trentyz 2 years ago on Google
    Good service and reasonable prices, although it’s definitely more of a restaurant rather than a cafe. No cabinet food and no small treats. I suppose I was just wrong in thinking it was more of a cafe/eatery. Young server did a good job, polite and professional.
    1 person found this review helpful 👍

  • 4/5 Tina S. 1 year ago on Google
    For the first time in ages service was okay. Food okay. I have to say, always promt service after ordering. They don't offer more though when they are to close and keen for you to leave. I guess fair enough but it was a Friday. Their website does suggest 9pm closing time so keep that in mind when booking.
    1 person found this review helpful 👍

  • 5/5 Mark C. 11 months ago on Google
    Was very good, little bit inconsistent with the same food on two consecutive days. One day I was brought butter cream with my bagel and next day there was done
    1 person found this review helpful 👍

  • 4/5 Tee H. 1 year ago on Google
    Average food could do with a upgrade very cramped customers seated next to us had to move when needed to go to bathroom only 1 toilet to use which needed a clean dessert was nice
    1 person found this review helpful 👍

  • 2/5 Lynden K. 1 year ago on Google
    From our recent experience Paper Moon failed to meet our reasonable expectations compared to a visit several months ago. Has it changed ownership? We ordered expensive meals from the menu and the quality and presentation of our meals was extremely dissapointing. Two of us had steaks and both were well below the quality we have had in pubs for half the cost. With the steaks came a little dry coleslaw no dressing and 4 dry potato wedges. Needless to say we finished leaving half our meals on the table.
    1 person found this review helpful 👍

  • 5/5 Happy A. 3 months ago on Google • 52 reviews New
    Had the most superb Beef Wellington here plus a few drinks on a busy Friday night. Great place - the only thing that lets them down is the lack of toilets for the number of people - a single unisex toilet in the restaurant and a single unisex toilet for those in the bar (plus one disabled) and not in great shape. Way too few for what must have been at least 80+ patrons.

  • 4/5 Janine W. 9 months ago on Google • 32 reviews
    The menu was different to what we had seen online (so I have posted pics, though we were told it's going to change again soon). Which meant they had changed since if the things that we wanted to try. The food was tasty and well cooked.

  • 5/5 Dawn H. 9 months ago on Google • 29 reviews
    On Sunday, on the spur of the moment decision, to go for lunch here. Second time, dining in and both times, the food, the staff, the atmosphere, have been superb. Can’t fault this place. I had the Cajun chicken burger and hubby had the beef cheek dish. Both, melt in your mouth dishes. Yummy! 😋

  • 4/5 Toni B. 3 months ago on Google • 17 reviews New
    Nice bar I had only couple cups of coffee (flat white equal machiato back home) which taste good. Clean restaurant, friendly staff but a little slow

  • 5/5 Tony B. 3 months ago on Google • 14 reviews New
    A late change of plans due to rain forced me to abandon visiting the zoo so I randomly dropped a pin and found Paper Moon. A short drive and I found this charming community. The cafe is located on a corner and minutes from the beach. I was met with a friendly and attentive service and ordered the slow cooked beef cheeks. The meat just melted and tasted great. Highly recommended.

  • 5/5 Sue P. 3 months ago on Google • 7 reviews New
    We had a lovely meal at Paper Moon last night. I had Parmesan Crusted Snapper which was fantastic. Very generous serving of 2 fillets, delicious, marinated feta and pear along with salad greens and kumara chips, I couldn't have been happier. Hubby had the wonderful Beef Wellington, served perfectly, medium rare. This dish was accompanied with roast potatoes, beetroot, baby carrots and a delicious port wine jus. Service was attentive but not intrusive. Thoroughly recommended

  • 5/5 Ina L. 7 months ago on Google • 3 reviews
    Food here is always top notch. Have been here a few times in the past few months and have tried most of the items on the dinner menu. Everything I have had are excellent! I’ve have had (multiple times): beef Wellington, pork belly, duck, eye fillet, soft tacos, sliders, prawn spaghetti and lamb shank. They are all super yummy and of high quality. The desserts are also a must with decomposed tiramisu (my fav!) and chocolate lava cake to die for. A great selection of drinks on the menu to choose from as well! Definitely a place I will frequent and a good place for any occasion ;) Highly recommend!

  • 4/5 Adam van G. 1 year ago on Google
    Been here a few times. Nice little location. Had the chicken burger twice. It felt sort of plain however tried the shared small plates last time I went and they were really good. Recommended for a quick bite and drink

  • 5/5 D M. 4 months ago on Google
    Great place to meet people and grab a tea or coffee or beverage as they are also licensed. Plenty of parking nearby and nice ambience. Highly recommended.

  • 5/5 Dell S. 1 year ago on Google
    What a great little restaurant. We had an absolutely awesome meal that was obviously put together with love and passion. Our servers were amazing, I made a point of asking their names, Loken and Iris. Superb team! We will be back!

  • 5/5 minjung k. 1 year ago on Google
    Good food and kind staff. I recommend this place to everyone highly!

  • 5/5 Glen M. 7 months ago on Google
    With a recent revamp this place is an awesome venue! Great team of people, fabulous food and an unbeatable location!

  • 5/5 John L. 1 year ago on Google
    Dropped in to pick up a coffee & hot chocolate. Even during the busy holiday period, they were open, fast and delivered great coffee & hot chocolate. With the beach an easy 4 minutes stroll, you can enjoy the ocean breeze while grabbing a coffee or feed.

  • 5/5 Chelsea H. 1 year ago on Google
    Great food, wonderful friendly staff, lovely environment. Will be back! The tri ice cream dessert was incredible!!! Some sort of afghan crumbled on the base and even Doris plum ice cream flavour, wow!

  • 1/5 Christine L. 1 year ago on Google
    Keep coming here in the past 8 years and seeing the quality has been dropping recently with prices soaring up to the sky. Services were not matching to the price and were cold and not caring. Beef Wellington used to be our favourite but now the bread was too dry and flavour was not right. Squid was just 8 little pieces while charged $18.90. Gotta find a new place to go.

  • 5/5 Ian F. 11 months ago on Google
    We haven't been back here in a long time so it was nice to find that their prices are still reasonable. They have good portions too. We were so full that we could not finish the extra wedges that we ordered (had it as takeaway). We enjoyed the 21 day eye fillet and the parmesan crusted snapper. They're both very tasty. The tiramisu was deconstructed but was also delicious, which capped a very enjoyable dinner so thanks a lot for that. The chocolate bomb seems to be the most popular dessert though. We'll try it next time.

  • 5/5 Bernny Z. 1 year ago on Google
    I booked a table for 9 for my Son's birthday on 30th Oct 2022. The meal was wonderful and everyone agree that that was great choice. A fine fusion style with epic sides and entree. Great services and very friendly staffs.

  • 4/5 Celeste J. 9 months ago on Google
    Food serving is always great here. You know exactly what you're getting. They just need to clear the table quicker next time so customer can find a place to sit sooner.

  • 2/5 Sue D. 1 year ago on Google
    We went for a very special evening and enjoyed our first course but the service was basic, menus looked tatty, and wine list was not explained. Then ordered ice cream for desert we waited over half an hour! Asked the waitress to enquire at the kitchen! Nothing appeared so we got up and paid the bill. Manager didn’t even offer any apology so we felt flat after our experience at Paper Moon. Simply a very ordinary place nothing to rave about.


Call +64 9 479 8872 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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