McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

One of the Most Revieweds in Hickory Hills


Address

7620 W 95th St, Hickory Hills, IL 60457, United States

Website

www.mcdonalds.com

Contact

+1 708-237-5405

Price rating

$ $$$

Rating on Google Maps

3.50 (1.6K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (14) service (8) good (7) manager (7) fries (7) friendly (6) customer (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nelly B. 7 months ago on Google
    I ordered the Big Mac meal and I just have to say that I haven't had a Big Mac that looks so appetizing, and tastes great since the early 90's. This meal really took me back to when I was a kid. I am an 80's child. So that says a lot! Thank you to the grill person who made my food you made my day! You can tell you made it with lots of love! Thank you again.
    2 people found this review helpful 👍

  • 3/5 Nsi O. 1 year ago on Google
    No walk-ins at early hours, Only drive through! I warn ya! If you can't wait, try Burger King next door and you'll Meet a real Manager there and an appreciative crew. "Mc da Switch"
    1 person found this review helpful 👍

  • 1/5 Samantha M. 2 years ago on Google
    This place is so disgusting there are rats outside and the food is so old all the time. I tried to call to get a refund and no one answered. My boyfriend and I could not even eat the food after seeing these rats outside it is disgusting. DO NOT EAT HERE they need to go out of business
    1 person found this review helpful 👍

  • 1/5 Arturo C. 1 year ago on Google
    Be very careful with this place they say hireing you go to a interview and they take your id and social security card and say they can’t hire you that someone will call you on what’s up app and ask u question to hire you then say the will call you the next day to complete the next steps then 3 days later call you at 730 am and say the job is not for you I think this place is a fraud place because all I see is Mexicans working there something very suspicious BEWARE OF THIS PLACE DO NOT GIVE THEM ANY INFO
    1 person found this review helpful 👍

  • 5/5 Vladimir E. 1 year ago on Google
    One of the few restaurants where the service is always good, the staff here is always clean, friendly, and the toilet is not locked.
    1 person found this review helpful 👍

  • 1/5 Moe M. 1 year ago on Google
    I dont know what the workers do after 12am They dont take orders and not show up at the window
    1 person found this review helpful 👍

  • 1/5 Маратбек �. 1 year ago on Google
    Says any lane anytime and closed lane works only with one open lane where customers are ina huge snake line😡just not fair
    1 person found this review helpful 👍

  • 5/5 Mikayla K. 9 months ago on Google
    Albert is the absolute SWEETEST he’s always so happy and kind whenever my girlfriend and I come here. He always makes our night and is just the nicest person ever!!
    1 person found this review helpful 👍

  • 1/5 Susan P. 10 months ago on Google
    I was there 7/5/2023 at 4:23am. Purchased big breakfast with hotcakes and strawberry banana smoothie. Received no receipt, no utensils, no butter, no syrup, no napkins. Young Hispanic guy and his female manager near window. Failed to meet customer needs. I was on my way to work.
    1 person found this review helpful 👍

  • 1/5 Alex R. 1 year ago on Google
    Ordered something and got some other order i didnt order this is ridiculous i come to this specific McDonalds and they always mess up my order if you guys dont like your job there why work there then done with this mcdonalds

  • 1/5 Deval D. 1 year ago on Google
    Stopped here for a quick bite; wish I would have kept driving. Got a stale Big Mac, cold fries and a flat Coke. Manager replaced all the items and they had the same problem ... At least the employees were nice!

  • 5/5 Jasmine J. 1 year ago on Google
    Ms. Cruise is the best ! Made me fresh fries right before closing this Mc Donald’s is top tier food fresh & warm thank you !

  • 5/5 Abelardo S. 11 months ago on Google
    As we were driving home from a family cook out, I asked my son to go through the drive thru to pick me up a deluxe quarter pounder with cheese and a lg diet Coke. . . I was still hungry. All I can say is : Wow. Surprisingly really good. It hit the spot. Thanks.

  • 3/5 Justine S. 11 months ago on Google
    Make sure you repeat your order atleast 5 time because I repeated back atleast 3 and they still got my order wrong after she repeated it back correctly. Now I get to add another 20 mins to my trip..... --- Update was made wrong twice. They did offer something for the inconvenience so I will give them a 3 star for good customer service

  • 4/5 Pepper G. 6 years ago on Google
    Why four stars? They never did me wrong. The manager is friendly and outgoing (his name is Dennis. He'll remember what you order, and your name, if you tell him).The WiFi is on point. Multiple outlets through the place. The staff makes you feel at home no matter how long you're there. And it's got a fireplace. Not something you see every day. Not gonna say I'm lovin' it, but it's definitely a long way from hate!!!

  • 5/5 Hailey M. 1 year ago on Google
    Incredibly clean, incredible atmosphere. Employees are incredibly helpful and nice. Noticed manager helping with cleaning tasks, something that's unfortunately rare. Definitely glad I stopped in here!

  • 5/5 JGus 1 year ago on Google
    Wonderful customer service! Alfred was so polite and asked me specific questions about my order to make sure he got it just right! I appreciate it!

  • 5/5 Tyler T. 1 year ago on Google
    Most friendly and genuinely happy staff I've ever seen at a McDonald's. Even saw the manager helping the staff with the more menial tasks. Great atmosphere. :)

  • 5/5 Lynn S. 10 months ago on Google
    We took our grandchildren- ages 2 and 3- here for happy meals! It's been a long time since I have gone inside. The workers were friendly and the kids loved the food!. The area was clean- just brought back happy memories. It was a nice treat!

  • 4/5 Eric K. 6 months ago on Google
    Food was piping hot and fresh. Service could be a little faster but was pretty good. Atmosphere is always casually festive. Good location.

  • 5/5 Charles B. 8 months ago on Google
    Did a mobile order but planned on eating it there. They did make my sandwich wrong but were quick to make it correctly and it was a fresh burger. I've been to this one a number of times and this is the first time my order was wrong. It wasn't a big deal and I will be back.

  • 5/5 Mr M. 8 months ago on Google
    How awesome would it be if they had the McRib all year round. Id probably gain about 200 lbs. I think McDonald's has the best french fries. McNuggets rule. I need a Mcjordan Special.

  • 5/5 Peanut 1 year ago on Google
    The five stars are for the cashier at the drive thru window Miss Carolina.... She was soooo awesome when I visited this location. She was friendly and had a smile that would brighten anyone's day. It definitely made my day. Thank U Carolina. Keep up the excellent customer service. McDonald's U have a great asset in this young lady. Kudos

  • 5/5 Riki 9. 2 years ago on Google
    This restaurant is sparkling clean, all the employees are steadily working, they're courteous and speedy. This is one of the good restaurants, especially considering the times we live in.

  • 5/5 Angelina A. 2 years ago on Google
    We stopped here after getting off the expressway to grab some food. The young man that took our order was nice and the manager who handed me my food was also very friendly. Food was correct and inside was clean.

  • 4/5 annette s. 2 years ago on Google
    Really bust, but handled it very well. Kudos to the hard workers at this location.

  • 1/5 Bigfoot 2 years ago on Google
    One of the worst Macs in the system. Food is awful. service is worse. Managers and crew could care less. I have contacted corporate a few times on the shoddy conditions of the operation and they could care less also. Nowhere near enough parking and lot is dangerous to maneuver.

  • 5/5 Leah W. 2 years ago on Google
    It was clean, the employees were very nice, ine of them asked me to do the survey and I did while I was in the store and I was able to get 2 free apple pies which were delicious.

  • 1/5 Miguel A. 2 years ago on Google
    I Was charged 3 times on my card and when i tried calling to fix the issue Who ever answered hung un the Phone and i couldnt get through, ive been trying to call for 2 das now and no response

  • 5/5 Ana Marie C. 4 years ago on Google
    I ordered thru door dash and everything was amazing! My southwest chicken salad was great! My husbands chicken sandwich was perfect and fries were hot hot hot!!! Thanks guys 4 a great hot dinner!!!

  • 1/5 Anthony L. 1 year ago on Google
    They have genuinely forgot every sauce that I have ever asked for. Starting to think it’s personal, if not terrible service.

  • 4/5 Anthony M. 1 year ago on Google
    Very busy McDonald's, this place is kinda ( hit or miss) sometimes the people they put on the drive-thru don't understand you that well? But otherwise than that, they are very courteous & efficient.

  • 4/5 Leah A. 1 year ago on Google
    Had sausage biscuit and they were good..the McDonald's was close to my motel so I liked it!

  • 3/5 Saja A. 2 years ago on Google
    It isnt bad i like the food My mcchiken was good wish there could be more ranch my fries were warm wish they could be saltier

  • 1/5 Harry S. 1 year ago on Google
    Had to remind them half my order was was never handed to me and the bag they did give me was soaking wet

  • 5/5 ralph T. 1 year ago on Google
    The best Mc donalds this area

  • 2/5 Mike H. 2 years ago on Google
    The food is hot and it is made as you order but a large fry equals to a small. This is my third time going to the McDonald’s in ordering fries in it becoming less than what it is

  • 1/5 Adam M. 1 year ago on Google
    This was the worst McDonald’s ever.Me and my friends walked 1 hour 30 min to go there and there was a sign dine in closed. So walked through the drive through and they would not serve us because we didn’t come in a car. Then a nice lady passed by and we told her our order and she went through the drive through for us we gave her the money for it then she gave it all back she said she payed for it. And There fries were cold and took FOREVER FOR OUR order.

  • 1/5 Tasha C. 1 year ago on Google
    Melissa is the manager they’re very disrespectful has no customer service she took my food with her bare hands touch all on my food to count how many’s sandwiches I had I told her I was one short I told her for that reason I didn’t want the food she took my card and didn’t want to give it back cause I didn’t sign the receipt for the refund she with back and forth with me over 75 cents oh wow went to another one just 75 cents difference.she a young manager that don’t need to be on the front line bad customer service.. please play the cameras to show how bad she treated me


Call +1 708-237-5405 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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