I visit this location practically everyday! All of the staff are amazing and super welcoming and quick to fix any issues you may have. The food and drinks are always quick and tasty. I’m so glad they are my neighborhood Dunkin!

The best Dunkin’ I’ve ever been to! My food and drink items are always made perfectly, and the employees are so kind and friendly. You can be sure to have a great experience anytime you go here. I have never had an iced coffee made better; I’m so thankful that this is my neighborhood Dunkin!

This is probably a corporate problem VS an individual store problem. But I used the kiosk to order my food. And much of what I ordered was not available, but it all showed up on the kiosk. Also, since I paid on the kiosk they could not give me a refund. So, I had to either come back the next day to get the order when they had it in stock or I had to get alternate food, which is what I ended up doing. The gentlemen working there were very nice and also threw in some extra food because of the mess with the kiosk But Dunkin should get their act together on that and not make it difficult on their workers, which is actually probably the biggest problem aside from that I couldn't get the food I ordered. All of that being said, what I ended up bringing home was fresh and tasty.

Customer service is always so poor here. Not sure it’s because I’m a young lady, but they never greet me or say “thank you have a good day”. The worker at the drive thru greeted and said thank you to the Caucasian older lady in front of me but when it was my turn at the window, he didn’t say a single word. I felt disgusted with that. I think I’ll be taking my business else where

Service is fast and staff are friendly. The issue I have is that our order is often wrong. We had missing items but we were not able to return until later due to a big meeting. Upon return, no compensation was ever offered. I do not like leaving negative reviews because every establishment can have a bad day. My hope is that the owners see this review and just do more quality control to correct this problem.

Best Dunkin in the world! Love these guys! I stop there every morning and these folks are like family.

I was at the DD off of Shaker and Seneca drive off of route 29. Use to be a decent place however over the last 90 - 120 days service has dropped. Orders are frequently incorrect. I was told a iced Macchiato, and a Cappucino were the same thing. There should also be a protective covering over the donut case. I have noticed flies on the donuts as i am placing an order.

Used to be my go to Dunkins, but thier service has gone downhill. Painfully slow service, especially at the drive through. Two customers, including myself pulled out of line after ordering due to thier slow service.