1/5 Steve M. 7 months ago on Google
REVIEW:
2023-10-18
It
is
disheartening
to
see
how
this
dentistry
has
changed
over
the
past
8
years...
from
personable,
patient,and
considerate
to
a
stone-cold,
impersonal,
assembly-line
practice...
it
has
lost
the
heart
and
soul
that
once
made
it
special.
I've
waited
a
couple
days
to
reflect
on
our
experience
before
posting
a
review...
I'm
still
kinda
in
disbelief.
My
son
has
cerebral
palsy
and
is
in
a
wheelchair.
We
arrived
for
our
1:45
appointment
on
2023-10-16,
unloaded
the
wheelchair
and
had
a
bit
of
difficulty
getting
his
legs
to
stand
and
transfer
from
car
to
chair.
We
get
inside
to
check-in
and
are
told
we
were
5
minutes
late
and
could
not
be
seen.
Ironic,
considering
there
is
no
problem
if
we
have
to
wait
10
or
15
minutes
before
being
called
back
for
an
appointment.
But
5
minutes...
really?
I
began
taking
my
kids
here
8
years
ago,
and
the
experience
was
phenomenal.
They
were
able
to
overcame
my
kids
fear
of
the
dentist.
They
actually
didn't
dread
having
to
go
in
for
checkups
and
procedures.
This
practice
once
had
heart
and
soul,
but
I
fear
this
may
have
been
lost
in
the
interest
of
growth-progress-profit.
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