1/5 Kayde C. 2 years ago on Google
Arrived
around
10.20
after
confirmation
from
booking
site
&
hotel
its
self
to
be
told
by
the
manager
I
didn’t
have
a
booking.
Once
I
explained
and
showed
my
booking
reference
etc
she
then
changed
her
mind
that
the
hotel
was
full,
I
had
drove
from
Newcastle
and
was
just
crossing
over
for
a
quick
nights
stay
which
I
explained,
she
then
asked
if
it
was
just
a
single
room
I
was
after
even
though
she
could
see
on
her
tablet
I
had
booked
a
single
room
(Apparently
the
hotel
was
full)
She
then
told
me
to
contact
the
booking
company
and
gave
me
her
contact
details
if
I
couldn’t
resolve.
I
went
to
my
car
and
did
with
no
response
so
called
her
on
the
contact
number
to
explain
the
situation
to
find
it
was
a
rubbish
number
not
on
use
so
I
went
back
into
the
hotel
to
find
the
manager
sat
with
her
friend
smoking
laughing
about
the
situation
having
taken
full
payment.
I
knew
from
the
moment
I
walked
into
this
country
side
hotel
establishment
the
way
I
was
looked
at
and
spoken
to
being
a
young
black
boy
I
wouldn’t
be
allowed
to
stay
even
if
the
hotel
was
empty
sadly.
I
left
with
grace
but
thought
I’d
share
if
you
have
any
ethnicity
this
is
NOT
a
hotel
you
want
to
book
at
all.
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